I accompanied my husband to his appointment today with Dr. Kipreos. This was the first time seeing…read morethis doctor. I was grateful that the practice was able to work us in on such short notice. The nurse doing patient intake was very knowledgeable and efficient. We had a short wait for the doctor but considering that the appointment was last minute that wasn't an issue for me. Dr. Kipreos was extremely detailed and attentive. He asked detailed questions and made sure that we had all our questions answered. He prescribed a new asthma inhaler and made sure that we understood that even with insurance it would be pricey. He advised us to ask the pharmacy if the Rx would qualify for Good Rx discount. This advice reduced our out of pocket expense from $264 to $152 for the prescription. The pharmacy did not offer that option. I had to ask for it. Kudos to Dr. Kipreos! After meeting with the doctor, we moved to a different area in the building for X-ray and bloodwork. The medical professionals we worked with were awesome. One offered to bring me a wheelchair for my husband and that made moving around the facility so much easier. Around 5:30p we received an email from Dr. Kipreos following up on the labs. All in all this was a good experience.

I went in for a scheduled annual physical covered at 100% by my insurance benefits. I ended up…read morewith a bill because I was charged for two visits because the NP asked me questions that I answered. This is dishonest and a bad way of providing services. I've gotten different answers about the double dipping of charges, but no resolution. If I can't trust the medical provider, why would I let them make decisions about my health? I got stuck for the $17 dollar mental health fee also because I used the online pre-visit check-in and answered the questions. Something similar happened the prior year so I was ready to prevent it this year. Still stuck me. Just to follow up....after speaking to the Novant billing department they will make sure the office puts up more signs to notify unsuspecting persons they will double bill you if you answer questions. I've worked with Worker's Compensation for over 30 years and not seen anything quite this dishonest!

Very hygienic, aesthetic and calming atmosphere. Dr. Hansen is outstanding. I can confidently say,…read moreDr. Hansen is the best practitioner I have ever met. Very caring and knowledgeable.

They hate their patients. You can be dying and they will tell you to go home to take two Tylenol…read more They will refer you out before treating you. All about the money not the patient

They are very nice I love the dentist very nice going to fix my teeth thanks sooo nice got…read moreappointments

I had a very mixed experience at Aspen Dental in Mount Airy…read more First, I want to recognize the hygienist. They were the best hygienist I have ever had. They were kind, patient, thorough, and genuinely listened to my concerns. They made every visit much more comfortable, and I truly appreciated the care they provided. Unfortunately, my experience with the dentist was very different. After having fillings done, I continued to have sensitivity and a rough feeling on one of my back teeth for months. I repeatedly brought up my concerns and was told everything looked fine. I even paid to have one of the fillings repaired because I was still having problems. After seeing a different dentist, I found out the roughness was actually caused by a chip in the tooth next to the filling that occurred during the original procedure. I will now have to have both fillings redone to correct the problem. I wish my concerns had been taken seriously instead of being dismissed. I was also disappointed with the front desk experience. The receptionist was not welcoming or particularly kind, which added to an already frustrating situation. I am grateful for the hygienist because they were excellent, but because of the dental treatment and how my concerns were handled, I cannot recommend this office.

Professional, but at same time impersonal. I would use them after I sought out other options for a…read morecolonoscopy.

This is the pharmacy that I use for prescriptions, even though the location is not convenient for…read moreme. Although they are generally very busy they take time to answer your questions. They notify me via text when a prescription is ready and send frequent reminders. They offer to contact your primary care provider if a prescription is expiring. All the employees I've dealt with over the past couple of years have all been pleasant and helpful. The store is clean and always well stocked.

I was told to come back to get my medicine in an hr and it had been 2 hrs tracy met me at tge…read morewindow red face looking mad told me they had been busy I ask her why she she was hateful she clasp her teeth and said they had been been busy then the ball headed pharmacist said of I saw the hole thing I then told him I couldn't help it that they were busy I found a new drugstore I am a customer and without us you don't have a job I will never go back to CVS Good Jon Chris and Donna you are the best!

I have always gotten good care here. The office is always clean and quiet. They also have friendly…read morestaff members who are willing to help with anything.

I've been bringing my 87 yr old mother here for years. I have been nothing but pleased with the…read morekindness and patience that is always shown to her. We've had no issues at all with the office staff, and care she has been receiving from the doctors and nurses.

I have been a patient in Mt Airy since they opened. The best experience my husband and I have ever…read morehad in a dental office. The front office is efficient, friendly and accommodating. The clinical staff is great. They are knowledgeable and professional. I recently had a temporary crown come out and they got me in and applied my permanent crown quickly (a week before scheduled). They also let me know cost up front. No guessing! Thank you. K. Bunker

Wonderful place except if you dont give them 5 stars they will call you out on it, in the office…read moreand demand u pull it down this is humiliating and scary. I do believe they are breaking patient confidentiality act since they are the only Dentist in my area that takes my insurance which is Wonderfull 99 time they were great every time they going to get five stars they shouldn't get jumped on about it and they shouldn't jump on the patient and demand that they pull it down while you're in the office it was humiliating and embarrassing with the lobby full of people knowing my private business, I feel broke heppa they are great wonderful people but what they did was wrong and embarrassed and I told him about this as well. They did make things right, but heppa was broken. I'm afraid to say anything or any kind of review if it's not up to the five star view that they think that they think that deserve and 90 the time they do, but please don't embarrass people like that again

Office personnel and clinical staff were professional, and friendly. Was very happy I chose this…read moreoffice being new to area. A new experience with a new doctors office can be stressful but everyone there made it a pleasing and painless experience!

Dr. Wells is a very compassionate, gentle dentist. He truly cares about his patients oral health. I…read morelike the fact that he has advanced his education to include in his practice orthodontics and implants. His assistants, hygienists, dental coordinator and front desk staff are extremely friendly and knowledgeable. I had a spa prophylaxis (cleaning) and it was wonderful. It was like taking a power nap. Everyone should try it. Suzanne is who I went to have my Oraspa cleaning. Several other hygienists in Dr. Wells practice have obtained their training and certificate in Oraspa also. I travel from out of State to see Dr. Wells. I wouldn't go anywhere else. I would highly recommend calling Dr Wells office in Mt Airy, NC 336-789-2929 and scheduling an appointment. You will never be dissatisfied. E Kuryla