I accompanied my husband to his appointment today with Dr. Kipreos. This was the first time seeing this doctor. I was grateful that the practice was able to work us in on such short notice. The nurse doing patient intake was very knowledgeable and efficient. We had a short wait for the doctor but considering that the appointment was last minute that wasn't an issue for me. Dr. Kipreos was extremely detailed and attentive. He asked detailed questions and made sure that we had all our questions answered. He prescribed a new asthma inhaler and made sure that we understood that even with insurance it would be pricey. He advised us to ask the pharmacy if the Rx would qualify for Good Rx discount. This advice reduced our out of pocket expense from $264 to $152 for the prescription. The pharmacy did not offer that option. I had to ask for it. Kudos to Dr. Kipreos! After meeting with the doctor, we moved to a different area in the building for X-ray and bloodwork. The medical professionals we worked with were awesome. One offered to bring me a wheelchair for my husband and that made moving around the facility so much easier. Around 5:30p we received an email from Dr. Kipreos following up on the labs. All in all this was a good experience. read more

I went in for a scheduled annual physical covered at 100% by my insurance benefits. I ended up with a bill because I was charged for two visits because the NP asked me questions that I answered. This is dishonest and a bad way of providing services. I've gotten different answers about the double dipping of charges, but no resolution. If I can't trust the medical provider, why would I let them make decisions about my health? I got stuck for the $17 dollar mental health fee also because I used the online pre-visit check-in and answered the questions. Something similar happened the prior year so I was ready to prevent it this year. Still stuck me. Just to follow up....after speaking to the Novant billing department they will make sure the office puts up more signs to notify unsuspecting persons they will double bill you if you answer questions. I've worked with Worker's Compensation for over 30 years and not seen anything quite this dishonest! read more