Extremely frustrated with LabCorp services since moving to ID…read more Most recently I had labs requests from two different doctors so I took them both to my lab appointment. Just found out they only processed one doctors lab request so now I have to make another 45 minute drive to LabCorp to have the blood draw a second time. Due better for patients LabCorp! Very frustrating, disappointing and stressful!

Absolutely ridiculous wait time. Walked in with three people before us waiting & it took them over…read morean hour to get to us. That is not acceptable. And forget about asking the front desk any questions because if you do not sign into the kiosk you are met with a blank stare. Zero customer service and beyond unacceptable wait time. Would give zero stars if it was an option.

I needed to get some lab work done, and Jonathan was amazing. He got my paperwork checked in fast…read moreand was very gentle and got my blood drawn very quickly!

Great interaction with entire team. Professional, knowledgeable and helpful. Impressedread more

Dr. Santana is the best. So so through and kind. Took her time and answered all questions I had!…read moreThank you!

I called 3 times and got hung up on twice. When I did get ahold of someone, it was after a 15min…read morehold. Customer service is very slow to get to you on the phone and seem to be confused by their own company they work for. They were unable to answer my questions in regard to insurance needs and I feel that the staff on the phone had not been trained very strongly.

Staff is unprofessional, you can hear them talk about the clients and have no sense or urgency, and…read moretalk about clients they have reported which should be confidential.

Highly recommend this facility. Always quick to respond to emails or phone calls. The business is…read moreran professionally and very clean. They have helped me countless times with blood work and testing for the Idaho Athletic Commission. Quick results! 10/10

DO NOT get a hair follicle test done here. You'll be pulling clump after clump of cut hair from…read moreyour head for the rest of the day. They cut way more than needed and just left the rest they didn't use. Untrained & unprofessional. Don't go here!!

Started with one doc, she quit and turned me over to another person, as a concierge doc. He was…read morenot available when I had an emergence. So I'm looking for Ames doc!

Edited 2024-05-10: Last October, SparkMD was absorbed into Independent Family Doctors. The direct…read moreprimary care model is still wonderful, and everybody is very pleasant, but things don't seem to run so smoothly as before. Maybe adjustment to the merger is still a problem, but it has been several months...

Zoe has been such a help to me. Taking the supplements have helped my symptoms 100 percent. The…read moregirls at the front desk are helpful and kind. I would highly recommend NHI

NHIC has been an amazing experience for my wife and I. We have learned so much going through the…read moreprogram and feel sooo much better. The staff, especially Zoe, have all been amazing. Highly recommend coming in for a consultation and getting tested. NHIC helps you in ways where Big Pharma fails

I was discouraged when I noticed it was in a Walgreens and saw the bad reviews showed up signed in…read moreand was taken care of in less than 10 minutes. I would do this again. Kind people quick and simple

Post that they are not open first and foremost! I was greatly disappointed that I had to drive to…read moreBoise for my bloodwork appointment.

We had to get pre-travel Covid-19 tests here and the experience was great. Starting with my many…read morecalls to their office, Sandy was great at explaining the process, timing, and changing my appointment time. I spoke with her many times and even got a call back. As for the testing. It was easy and fast as we set up an appointment online and filled out the paperwork (printout) prior to arrival. The test was quick and easy. The nurse administering the test explained the whole process. The PCR test took about 5 seconds / nostril. I got my results back in about 10hrs. It can take 48-72 hrs. If you can get tested early in the day you are first in first out for testing unless there is a priority testinging situation (first responders or something like a meat packing plant needing tested.) Paid with credit card. The test station is set up outside, so if it is cool in the morning wear a coat. Highly recommend Cole Diagnostics for travel Covid-19 testing.

Efficient site for CoVID-19 testing…read more We needed a CoVID-19 test for travel. Not many testing sites offer tests for travel purposes. We only found three in the valley. Cole Diagnostics offered the test that we needed at an affordable price. They have a great website to schedule your appointment. You select your date and time. The appointments are available in 5min intervals (8am to 3:55pm). We had to change our time slot. It was easy enough to call and have the rep change it for us. I'm really impressed by their notifications. They send you text and email reminders for your appointment. Prior to your appointment, you will need to download and fill out the paperwork. The staff will review it before you can be tested. You also need to pay for the test first. Tests for travel purposes were not covered by our insurance. Their testing site is outside in their parking lot. Be sure to bring a jacket if it's chilly. They have chairs that they wipe down if you want to sit as you wait. Note, you need to have a mask on at all times. When you get tested, you pull the mask down to expose your nose. The lab technician showed me the swab and explained the procedure. They swab both nostrils. My left nostril was surprisingly more sensitive than my right. Fortunately, it was over in seconds. Do I want to get tested again? No. However, I'm no longer fearful of the test.