The operator/care rep on the phone was very rude and condescending. She hung up on me very abruptly…read moreafter I asked how to get an order in for a test. I am a new patient and have no idea how things work at the center, other than my Dr telling me I needed to go there for a test. I expected customer care not a shaming session. I sure hope the staff at the center to get the imaging done gives more grace than the rude lady who answers the phone for them.

Terrible- worst bed and breakfast I've ever stayed at.. but for getting an MRI they took excellent…read morecare of me. Very kind and friendly to help keep ya calm when your a little nervous about getting an MRI. For billing they work with a third party that she mentioned is really good about being able to make payments

Saw my Primary Doctor on Tuesday and IMI had me worked in at 5pm for a CT of my torso on Thursday…read more Had the evaluation by 9am Friday morning. The technician was fast and professional with a sense of humor. Could not believe they got it evaluated so quickly. Getting a copy over the gynocologist/oncologist. The Gyno/Onco Doctor ordered an ultrasound and seemed kind of mmmm. Said I should see my Primary Doctor because that wasn't the problem, and he bulldogged the information and got me CT'd quickly. Definitely better imaging scans than the ultrasound.

I had an MRI performed through this company and specifically checked the expected cost beforehand…read more I used their online cost estimator, verified the estimate through my insurance, and also spoke directly with a company representative. Every source consistently indicated that my out-of-pocket cost would be around $700 with insurance. However, after the MRI, I was billed over $2,100. To make matters worse, their billing department is located in Seattle and has been extremely difficult to reach. They do not provide clear answers, and my emails have gone unanswered. I understand that estimates are not guarantees, but a difference of more than $1,400 is unacceptable. Patients should be able to rely on the information provided by a healthcare organization when making decisions about their care. Based on my experience, I cannot recommend this company.

Read all the reviews, not a lot but same complaints. I have been waiting for 3 months for an MRI…read more If you have breast cancer, you could be dead by now. Don't even try to get any image done. Departments don't talk to departments. My doctor had to fax them multiple times my implant was safe for MRI, finally they cleared it but the appointment department doesn't see that the tech department cleared it. BUT no one calls back. NO one knows how to do their job. They answer the phone but tell you that they can TRY and help you but no one has. I have dozens of phone calls out to them and a quarter of them returned my calls but without help. March 15th the request was sent to them by my doctor and I still don't have an appointment. At this point, if you are reading this, I should just go to another facility.

Posting this review here because the owner runs the Caldwell and Meridian locations…read more This two star review has nothing to do with the staff at the Meridian location. They were excellent in every way. My dissatisfaction is with the owner of Imaging Center of Idaho who has not refunded my deposit made for the MRI that ended up not happening. The deposit was made July 30, and it's now Sept. 20 and I was told originally that it would take 2 weeks for the refund. I called again today and was given another ambiguous explanation. I'm not happy with the business practices of this facility. After going to another MRI for a successful test I was told that the practice of asking for a deposit is not standard. When and if I receive my deposit I will adjust my review.

A very wonderful experience. Nice, clean, professional and quick. I would recommend for any…read moreexpecting mother and family.

Such a wonderful service!! Renee did a great job explaining what myself and my daughter were seeing…read moreand making sure some great pictures were captured. The recorded heartbeat saved to a permanent device is such a great personal touch. Very pleased with the product and the value for the money.

Julie was extremely rude and degrading. I would give negative reviews if I could. This was by far…read morethe worst experience I've had in a clinic. These are paid reviews.

My husband and I both went for calcium scoring tests at Tellica recently. The staff is friendly…read moreand professional. I had to return to redo the test with a beta blocker. They gave me a credit to reschedule. Nurse Julie was in particular very kind.

Too bad I can't give zero stars. My daughter had an urgent care visit 2 years ago and we presented…read moreinsurance information at the time of the visit. a few months later we keep receiving bills from them. We contacted them several times to submit our insurance and still keep getting bills. 2 years later they put us in collections. I come to find out the reason our insurance denied the claim is because they had my member card and not my daughters. This could have been a simple fix, but now that it has beed 2 years my insurance denied the claim. Long story short, this "business" would just harass you and give you attitude when you are trying to pay a simple bill rather then do the work of figure out what the problem is. Stay far away!

Lady at the front desk was so sweet! Nurse and NP were very kind and knowledgeable too! Helped me…read moreget in and out and answered all my questions! Recommend this place even if you don't have an appt, just walk in!

I was seen multiple times (3 visits) for acute otitis externa and was in significant pain…read morethroughout my care. While appropriate medical steps were taken, I experienced communication from PA James Brinkman, PA-C that felt condescending and not trauma-informed during an already very painful situation. A comment made during the procedure left me feeling upset and in tears due to the level of pain I was experiencing and the tone used. I believe patient communication and bedside manner are an important part of care, especially in acute pain situations. Based on this experience, I will consider seeking care at other facilities in the future.

A longtime friend had to have emergency surgery at St. Alphonsus. He was treated well. He had great…read moremedical care, from the doctors & surgeons to all the floor supportive care. He was stabilized and sent home in great shape. He's getting better, and I am grateful

Caring stuff. I saw Camille and she was excellent. Very good follow up. Still working on a…read morediagnosis but so far I am very happy with the care I received.

The team here is always amazing. I have to do an almost 8 hour infusion 8 times a year and they…read moretake great care of me are kind and patient.

A beautiful building and labor of love by St Luke's and Elks rehab…read more 4 floors of state of the art kid friendly health care, the only Children's Hospital in Idaho. Specialists and pediatric general care, connected to the inpatient unit of the Children's Hospital via skybridge. The next level of care for Idaho's kids. Keeping them healthy and close to home.

Super clean and contemporary. A bit too sterile feel. Feels very odd for Children's pavilion…read more Missing the Children's vibe. But has great fun colors and fun cool furniture.

Love, love, love the wonderful staff and the downtown location. I was referred by a friend and…read morehave absolutely become a "regular" in a short period of time! I cannot say enough about this wonderful staff. Everyone is on point and so friendly. I feel like a part of their family when I walk through the door. The gals up front always welcome me (by name!) and with a smile, making me feel like I belong there (and I believe I do!). They make me feel right at home and I always look forward to seeing them. Stephanie is so kind, compassionate and adept. She offers a multitude of services from general healthcare to alternative practices (acupuncture, needling, etc). I love her holistic healing approach and that she speaks my language (meaning she hears what I say and knows how to take care of me!) And then there's Mariah. She is an amazing physical therapist and so patient with me when I forget to do my list of "chores" (ie: exercises). She has been working me over (in a good way!) on a regular basis for some time now. She's spunky and fun (who thought PT could be fun?!). And she keeps on trying when I come in crying (which I don't actually do but sometimes feel like I could). I feel so fortunate to have all of you in my life. I have definitely found my place in this wonderful establishment and plan to be a lifetime customer ... unless they kick me out! Thank you so much ladies! You are greatly loved and appreciated.

Highly recommend if you are looking for a health center that you are a name, not a number. They do…read moretheir best to get you in ASAP if needed. Most doctor offices I have been to keep you waiting for weeks for an appointment until your symptoms pass. Simple check in, minimal waiting, and they have an awesome online health platform that as a patient you can keep tabs on everything. Simple to use. The establishment is clean, warm, and cozy. No more cold, and stale rooms. I moved to Boise over three years ago and neglected to establish a primary care doctor until about 6 months ago. Look no further! Seriously!