Had a 9:30 appt, got there at 9:20. Had to be 20 people waiting. I needed my draw B4 10am for…read moretestosterone levels. Went up to the window at 9:45 and let them know. "You will be next" she said. 2 people more and it was 10am. Had to leave w/o my blood draw. Why make an appointment if you take 18 walk-ins before the people who make appointments??? Never again will i use LabCorp.

Can you leave zero stars?? The person greeting walk ins and people with appointments told me flat…read moreout that I need a note from a doctor for a full blood panel, or had to order online and come back. I thought you guys took walk ins? Also, extremely rude. Threw my questions right back in my face. Your location on Washington Ave. F-ing sucks donkey D. Terrible. I turned around and walked right out after being there for 5 minutes and spoke to your extremely disrespectful employee for 2 minutes. I'll never go back.

I just want to say I had an awesome experience on Tuesday my nurse was so caring and courteous . I…read morewould tell everyone I know to come to this location on Hoosick st Troy and ask for Joanna

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Extremely, satisfied with the office in Latham, N.Y. Don, our blood test techician, was excellent…read morepersonify, and very compassionate, assisting, my husband, due to mobility issues. We were in & out in 5 minutes. 5 stars and more!

This would be zero stars if I could give them a zero customer service is horrible, phone service…read morecustomer service zero. We are looking for a new place to use for our new hire drug tests. If you have a choice stay far away

I went there in February, 2020. I didn't have to wait very long at all. Staff was professional and…read morefriendly. The blood draw was painless and the site on my arm showed no bruising, either later on in the day or the day after. The office is clean, parking is easy and the place is easy to find. I will go back for other lab work.

I love this lab. It is about 10 miles from my house. low wait times, etcread more

My insurance company recently changed preferred labs from Lab Corps to Quest Diagnostics, and boy…read moream I lucky that Quest just opened up a location near me in Malta. Literally...the place was so new, I apparently walked in on them on their fifth day of business. I should mention that Google Maps hasn't yet gotten the hang of the Ellsworth Commons, because every time I go there, it gets very confused. Because of this, and because of Quest's new location, I kind of had a hard time finding the location, and ended up parking in an inconvenient side lot, and going in through their back entrance accidentally. If you go to this location, know that you should go through the roundabout, into the actual plaza, and I believe parking will be in front of Quest's storefront. Just FYI. So far, the place is very sterile and modern-looking. Everything is in white and lime green and spotless. Which is nice, but totally doesn't look like your standard lab. Another plus for this place, they accept appointments, which is sooooo AWESOME, after having sat what feels like hours waiting for a blood draw in a walk-in-only lab. You can make appointments online or by phone. However, a word of warning--I did make an appointment online, but did not print out my confirmation page. When I arrived for my appointment, the phlebotomist couldn't find any records, and had to then take me as a walk-in. I was initially annoyed and cranky about this (c'mon, I was fasting), but it was early in the morning, and there was only one person ahead of me, so it really wasn't too big of a deal. The phlebotomist was actually quite concerned as to why my appointment didn't register, so it was nice to hear that she actually cared that it didn't go through. But those are technical details they can sort out later, and I have no problem calling to confirm an appointment next time...because I actually GET to make an appointment. I should also mention that my veins flat-out suck. Like, drawing blood is sometimes like squeezing water out of stone. I have a nice rolling vein that likes to move when you try to penetrate it. I've got a bunch of superficial veins that won't give much blood. I've been poked so many times in both arms, my leg, and my hands, that I just am not surprised anymore, even when I'm superhydrated, when a phlebotomist or nurse just waves their hands in the air and has someone else come feel my arms. I don't know where this lady came from, but she was able to find a GOOD vein within a few minutes and some patience, and had no trouble getting the sample she needed pretty painlessly, and without the need for a butterfly needle. It was a miracle. For serious. I can't say that I'm ~looking forward to~ returning and having more needles stuck in me, but I WILL say that I am grateful my preferred lab is now one that (1) takes appointments, and (2) has experienced professionals who will TAP MAH VEINS...successfully.

Cannot get a human on the phone it's only robot machines and it's very frustrating to not even be…read moreable to get one person on the phone

The office is in an outdated building in a run down town but the most important thing in a lab…read morevisit isn't the furniture, it's the phlebotomists. Both Janice Wilkinson and Garrett Claremont earned five stars for their caring, positive, reassuring, patient-focused attitude which put me at ease and for their to-notch skill level. It's very difficult drawing my blood. Many fail. Garrett's skill level not only reflects his very extensive experience but that he has transcended to the level of the healing arts. You can't teach that. Got 8 vials from a tiny vessel on the top of my hand first try. Janice observed and picked up Garrett's lesson really fast and got ten vials from me the next day on the first try. A great team. Hardly any wait to get in and fast getting out. I highly recommend these wonderful pros.

The office is bare bones and kind of run down. The wait time was long. They had spent a lot of…read moremoney on the videos looping on the screens and little on the plastic chairs or staff (there was one person working). The real problem came with the billing. Quest did not ask me for my information when I showed up. They said they had all my information from my doctor. But when the bill came they had my name wrong as well as my insurance company and information. They said the insurance company that they contacted did not have a customer with the name they provided (naturally as both were wrong) and I owed the full bill. I corrected my information and asked them to resubmit. They fixed my name but NOT my insurance information and so it was denied again. I have now submitted my insurance information with them multiple times online and on the phone (and it is VERY hard to get one of their representatives on the phone) and they keep resetting it back to the wrong information. I have spent hours on this. I am never, never, never getting a test done at quest again and recommend that you do not either.

The staff at Kohl's blood draw was the Worst experience I have ever had and I've had hundreds of…read moreblood draws I hope I ne er go back there. There is NO empathy, no smiles, no caring. The 2 ladies were clearly unhappy with their jobs or totally burned out. I see so many negatives and yet, St. Peters is doing NOTHING to change this. I hope never to return here. There are so many other blood draws. Dont come here. Ugh. Disgusted with St. Peters and Bender Labs. Shame on you!!!​

I went into the Kohls' location first thing in the morning for a blood draw. There were two…read moreemployees present, a younger woman and an older woman. They were loudly shouting back and forth from one end of the office to another. At first it was just pleasantries. Unprofessional, for sure, but I just wanted to get the blood draw done quickly. The younger employee began complaining about the codes that were listed on my blood draw order. She yelled to the other employee that the codes were incorrect and that "these doctors just don't care." Then she shouted my doctor's name, a well respected member of the medical community, and said "he should know better." I was shocked. The other employee asked her who the doctor was. She shouted his name even louder. The older employee then shouted "He's old. He should retire!" I was appalled at the lack of respect for a member of the medical community and for me, his patient. I had never experienced this type of unprofessionalism in a medical facility. I was going to retrieve the work order and leave when the younger employee called me in and said they were not going to be able to draw my blood because there were incorrect codes on the order. I took the order and quickly left the office. When I got home, I emailed Patient Experience at St. Peter's Partners. Within a half hour I received a response from the coordinator apologizing for what I experienced and assuring me that the incident was being referred to management and to Human Resources. A half hour later, I received a phone call from the woman who supervises all 14 St. Peter's labs. She reviewed the facts with me and then said she was on her way to have a discussion with these two employees. She said that this type of unprofessionalism would not be tolerated. She was appalled at the statement of my doctor being too old and should retire. I am grateful that St. Peter's responded quickly to this incident. Hopefully they will take action to make sure that no customer ever has to endure this type of unprofessionalism again. I appreciate their apologies, but I will never set foot in this lab again. And I had been a steady customer there since they opened. This is how you lose business.

I found the check in kiosk to be easy to navigate and Dion, to be calm, cool, efficient, patient…read moreand best yet, painless. there were three people there before me and they all attested to Dion's efficiency and kindness.

It's hit or miss with the phlebotomist at this location. There is only one, who is the sole staff…read moreperson, and they rotate through at quite a clip. So some years it's good, some years -- as yesterday -- pretty miserable. Very poor customer service, but hey, the needle didn't hurt, so there's that. It's sometimes a convenient location for lab tests. They do drug screens too. Note they are closed for lunch. I posted photo with hours and phone number and maybe yelp will update.

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From the owner: J Myers Water Services Inc is known for it's quality water testing. When you have us make sure your…read morewater is safe you can be at ease knowing our professionals will make sure it is safe. A large part of our success has been due to a reputation of professionalism, and honesty and skill in this field. For more information, call us today.