I was there for a blood test and Jamie helped me- he was amazing, kind, patient and friendly!…read moreAppointment scheduling was easy and I was taken in right on time.

In the past, I have had my disappointments with the way this lab was run, and even complained to…read morethe manager. But, today, I was shocked to see a very different scenario. I had an appointment for blood work and I was called shortly after my arrival and even a few minutes before my appointment time. Corey and the phlebotomist ( sorry I don't have her name) were very courteous and made my experience a pleasant one. Kudos for the big improvement in patient satisfaction and I hope it stays that way. I made sure I congratulated them and made sure I expressed my gratitude. Carmen R. Bisono-Feldman

went today with my wife, Tere Pizarro to do labs! You can go with or without appointment. They…read moreregister you quickly, and you get called inside to do the labs quickly! They have excellent Customer Services and restrooms are impeccable clean! I will recommend this place without hesitation! In our opinion this is the best laboratory in Florida and around the world!

Always a great experience here. They moved across the parking spot this year to what appears to be…read morea much bigger space. Plenty of parking. They are open 6 days a week. They have a little complimentary coffee bar and water area. However, by the time you may notice it, you will likely be called back. They are super fast and efficient. Including getting the results to the doctor on the same day. I do wish the website worked better for pulling up a copy. I can't ever seem to log in. They will also print a copy for you there. The restroom in the lobby area is huge. It is only 1 bathroom but its never so busy that its a problem. They take walkins and have special pricing for self pay patients on Wednesdays. I will not waste my time with LabCorp or Quest anymore with the level of prompt and courteous service that I get here at Vista.

I will formally express my extreme dissatisfaction with the customer service I received during a…read morerecent phone call to your office in Clermont, FL. The representative I spoke with was not only unprofessional and dismissive, but the call was abruptly disconnected--an action that is completely unacceptable. This was the same person that ignored me when I recently went to get my labs done at this location. As a customer, I expect courtesy, respect, and assistance, not to be treated rudely and hung up on. This experience reflects poorly on your organization and raises serious concerns about how calls are being handled and information is given to patients/clients.

After over three years, I'm still seeing my endocrinologist here and I still receive great care and…read moreservice. Plenty of parking out front with accessible spaces near the entrance and an accessible entrance. Regardless of who you were seeing you stop at the main desk downstairs to check in. There is almost always multiple people here and they're very fast and efficient. My doctor is on the second floor and you have a choice between the elevator or the staircase. These days I opt for the staircase because my doctors want me exercising as much as possible. It's never a long wait for me as they always bring me in right around my actual appointment time. Everyone is professional and courteous, and the doctor and their staff all listen to what I have to say. My appointments are fairly short as my care is very well managed these days. Even though this doctor is now almost an hour drive for me. I still find it worthwhile to make the trip for the quality of Care.

I was very pleased with the good care from the gastroenterologist…read more I appreciate the help and support

Similar experience to many others, especially reviews written on other platforms. Came in for…read moreroutine lab work, was able to get a same day appointment. Which was great. However, Nobody at the desk, two of the three check in kiosks broken. I had an appointment I booked online, but by the time I was able to check in it was already past time. What a mess. Let it be known that this is no fault of the people who work here. The care they gave was lovely and they were very kind. They're just clearly running it themselves with no management whatsoever.

This is the most unprofessional lab experience I've ever had, the lady who works at the front desk…read morewho is apparently also a trainer was rude from the moment i walked in, and very frustrated and short to everyone. An older lady walked in after me asking to check in and she just rudely said "CHECK IN" and pointed at the kiosk. Get this lady out of here because she couldn't even help me update my address on the forms I was about to sign, she couldn't seem to understand why that was an issue and kept trying to rush me to sign the forms. ALSO loudly announced what labs I needed with people in the lobby.... If this is who you trust to train I'll never go to another Labcorp again.

I arrived at the appointment time with the Referral Confirmation Number and the lab was closed…read more After speaking with another business located in the same center. I was informed that the lab has been closed a week. No notice to the patients who have to fast before the blood work . And the website is still taking appointments.. Upon calling the headquarters I was told that there were no other appointments available. Sorry for the inconvenience and it usually takes three days to update their booking website. The problem is the lab closed 7 days ago and is still accepting appointments as this review is being written. If you can not administer an appointment website can you really analysis blood work or any other medical test with any accuracy? Totally Incompetent and lack of empathy for the patient.. I was referred by the Florida Medical Clinic.

Lab appeared to be well run but the TV above the check in window, which I could not see, was loud…read moreand playing a show with frequent curse words. This was very inappropriate..it should have been off!

I have been coming here for years. The front office was so nice and efficient. They terminated her…read moreafter all these years! And the lab techs are rude! Their services have gone down hill! Do not go to this location unless you have to. I'm finding a different place to go.

I use this lab consistently. Exceptional front desk service to lab techs friendly and…read moreknowledgeable. Highly recommend this office. Been using them 5 years now.

I visited a different SimonMed location and was pretty disappointed in the service I received. I…read morewas so happy I switched to this location! The Clermont location has plenty of parking. The waiting room has lots of seating and the women at the front desk are friendly. I was told this location as plenty of availability compared to other SimonMed locations. This proved to be true since I was able to always get appointments quickly and at days and times I wanted. Everything is so clean, from the waiting room to the screening rooms to the restrooms. The bedside manner is wonderful. We had the same technician twice. The technician went step by step with us during my ultrasound to make sure we could see everything. She was sure to get some good pictures of our baby so we had pictures to take home.

Horrible place. Gave my dad the run around with excuse after excuse. Ended going Clermont Imaging…read morefor a much better and more professional, patient focused experience.

Had a great experience at this location. The staff is very friendly and polite and makes my visit…read morereally quick. Will definitely go back here for lab visits.

Check-in was super easy right from my phone, and they called my name almost immediately. The…read moretechnician was very friendly and made the whole process quick and comfortable. I was in and out in less than 10 minutes. Great experience overall!