Always a great experience here. They moved across the parking spot this year to what appears to be…read morea much bigger space. Plenty of parking. They are open 6 days a week. They have a little complimentary coffee bar and water area. However, by the time you may notice it, you will likely be called back. They are super fast and efficient. Including getting the results to the doctor on the same day. I do wish the website worked better for pulling up a copy. I can't ever seem to log in. They will also print a copy for you there. The restroom in the lobby area is huge. It is only 1 bathroom but its never so busy that its a problem. They take walkins and have special pricing for self pay patients on Wednesdays. I will not waste my time with LabCorp or Quest anymore with the level of prompt and courteous service that I get here at Vista.

I will formally express my extreme dissatisfaction with the customer service I received during a…read morerecent phone call to your office in Clermont, FL. The representative I spoke with was not only unprofessional and dismissive, but the call was abruptly disconnected--an action that is completely unacceptable. This was the same person that ignored me when I recently went to get my labs done at this location. As a customer, I expect courtesy, respect, and assistance, not to be treated rudely and hung up on. This experience reflects poorly on your organization and raises serious concerns about how calls are being handled and information is given to patients/clients.

After over three years, I'm still seeing my endocrinologist here and I still receive great care and…read moreservice. Plenty of parking out front with accessible spaces near the entrance and an accessible entrance. Regardless of who you were seeing you stop at the main desk downstairs to check in. There is almost always multiple people here and they're very fast and efficient. My doctor is on the second floor and you have a choice between the elevator or the staircase. These days I opt for the staircase because my doctors want me exercising as much as possible. It's never a long wait for me as they always bring me in right around my actual appointment time. Everyone is professional and courteous, and the doctor and their staff all listen to what I have to say. My appointments are fairly short as my care is very well managed these days. Even though this doctor is now almost an hour drive for me. I still find it worthwhile to make the trip for the quality of Care.

I was very pleased with the good care from the gastroenterologist…read more I appreciate the help and support

Best phlebotomist I have ever had! I have had my blood drawn by many throughout the years I…read morebattled cancer. The phlebotomist was efficient and dutiful and very quick. She did not have to dig to find the vein! She knows what she is doing and is running a tight ship.

I went 3 weeks ago to the facility at 235 W50, Clermont for bloodwork. There was one person…read moreworking there that day, and they were taking appointments only. I've been waiting 3 weeks and I do not have the results yet. I've contacted them twice concerning this, and was told there were issues with the processing lab, and they could not tell me when I would get the results. I will be finding a different place to go to next time.

I was there for a blood test and Jamie helped me- he was amazing, kind, patient and friendly!…read moreAppointment scheduling was easy and I was taken in right on time.

In the past, I have had my disappointments with the way this lab was run, and even complained to…read morethe manager. But, today, I was shocked to see a very different scenario. I had an appointment for blood work and I was called shortly after my arrival and even a few minutes before my appointment time. Corey and the phlebotomist ( sorry I don't have her name) were very courteous and made my experience a pleasant one. Kudos for the big improvement in patient satisfaction and I hope it stays that way. I made sure I congratulated them and made sure I expressed my gratitude. Carmen R. Bisono-Feldman

went today with my wife, Tere Pizarro to do labs! You can go with or without appointment. They…read moreregister you quickly, and you get called inside to do the labs quickly! They have excellent Customer Services and restrooms are impeccable clean! I will recommend this place without hesitation! In our opinion this is the best laboratory in Florida and around the world!

I arrived at the appointment time with the Referral Confirmation Number and the lab was closed…read more After speaking with another business located in the same center. I was informed that the lab has been closed a week. No notice to the patients who have to fast before the blood work . And the website is still taking appointments.. Upon calling the headquarters I was told that there were no other appointments available. Sorry for the inconvenience and it usually takes three days to update their booking website. The problem is the lab closed 7 days ago and is still accepting appointments as this review is being written. If you can not administer an appointment website can you really analysis blood work or any other medical test with any accuracy? Totally Incompetent and lack of empathy for the patient.. I was referred by the Florida Medical Clinic.

Lab appeared to be well run but the TV above the check in window, which I could not see, was loud…read moreand playing a show with frequent curse words. This was very inappropriate..it should have been off!

I have been coming here for years. The front office was so nice and efficient. They terminated her…read moreafter all these years! And the lab techs are rude! Their services have gone down hill! Do not go to this location unless you have to. I'm finding a different place to go.

I use this lab consistently. Exceptional front desk service to lab techs friendly and…read moreknowledgeable. Highly recommend this office. Been using them 5 years now.

Had a great experience at this location. The staff is very friendly and polite and makes my visit…read morereally quick. Will definitely go back here for lab visits.

Blood thirsty animals... lol. This office seems to be the most efficient of all that I have used. I…read morerarely wait long and the lab technicians are friendly and efficient. Best to use their app to make your appointment, plus you can then have all your lab results at your fingertips.

Subject: Extremely concerning experience regarding safety, privacy, and patient care…read more It was my first time at this imaging center based on a recommendation, but it was a complete disaster for the following reasons: 1. Scheduling Issues: My appointment was confirmed for 6:30 AM. Despite the unusual time, I called several times beforehand to verify, and they insisted the time was correct. 2. Safety & Facility Access: When we arrived, the door was unlocked, so we entered. However, the lights were off. A staff member inside was startled and told us they were closed. 3. Unprofessional Staff Conduct: After showing evidence of my 6:30 AM appointment, the lady became visibly upset and argued that it was impossible. She only backed down after I explained that I was scheduled early specifically to drink the liquid contrast for my procedure. She eventually found my information, but her anger throughout the interaction was unacceptable. 4. Lack of Compassion: This is a medical facility where people arrive with health concerns. The treatment I received was neither decent nor compassionate. 5. Total Lack of Privacy: The privacy provided while changing for the procedure was a disaster. I am 0% satisfied with how this was handled. 6. Hostile Work Environment: It was concerning to see that other employees seemed intimidated by the woman at the front desk. They wouldn't even answer questions without looking at her with fear. 7. No Follow-up during Contrast: At no point was there any follow-up to check how I was feeling or if the contrast liquid was settling well in my stomach. 8. Conclusion: I will NOT be returning.

This facility is top notch. The people that work there are so nice and professional. I got there…read more20 minutes early and they took me back anyway. I had 3 different images done and was out of there in less than 30 minutes. The best part is that I got the results by email the same day for my mammogram and ultrasound the same day, and my other x-ray the next day. To me that is so efficient. I highly recommend them.