Always a great experience, even though it means you are getting a needle lol! Efficient and so…read morewell run! Today I had Constantine for routine blood work, and Sue stopped in to say Hello. How many can seriously say that they actually have FUN giving blood? This is the only place I will go for myself and family as we always leave with a smile on our Faces!

I've been here a few times and have had a 5 star experience each visit. I haven't waited more than…read morea few minutes. Techs are friendly and more importantly, quick! If for some reason this facility isn't available go to Warrington-experience is exactly the same. Avoid Richboro and Doylestown offices - they are understaffed so wait times are ridiculously long and techs are not as friendly.

When I arrived there was no one at the front desk so I checked my mom in for testing. While…read morewaiting I went back to the front desk and there still was no one available. When I could finally talk to someone I asked if they could check their system to see if a script was sent over electronically. The representative in the booth next to us blurted out "why would they check in if they know they don't have a script?". As if it was her business. The representative attending to me remained neutral and checked their system and found the electronic script. This is not the only location I've been to where the representatives behave in rude, loud manners. LabCorp Management needs to address these issues with their customer service as a priority.

I was super impressed with the entire process from scheduling, walking in , brought back…read moreimmediately, awesome phlebotomist and out within literally less than 10 minutes!! In the past, my insurance required me to go to another place (Q*est) and every time there was an issue, staff complaining or the wait was ridiculous. LabCorp was a great experience and I am telling all my friends and family!!

This laboratory is an adjunct to the PennMed Medical offices at the same address. My primary care…read morephysician is on the second floor of this facility. As part of my annual physical, blood and urine samples were required in advance of that appointment. What an amazing convenience to be able to have this preliminary work done in the same location, and be confident the results will be in my file, and in my email inbox before meeting with the doctor. Compared to Lab Corp and Quest, PennMed's Outpatient Laboratory maintains all records in house and their appointments are on time. Their phlebotomists are as skilled as the other places, but they also have other staff present for check-ins and question answering, while those other places are always one person operations with a way too busy nurse running around doing everything by herself. This office feels more comfortable, and at the same time, more professional. So nice for something medical to become more simplified and convenient, rather than the contrary in this modern age of medical anxiety and confusion. This office is definitely a major improvement.

If you work in a healthcare industry, I would think your first priority is to care for ill people…read more I had scheduled an 8 AM appointment and arrived to see the waiting room packed. I registered and went to my car. I saw an older couple arrive and the man had trouble getting out of the car. I told his wife that it was packed inside; they didn't have an appt. because she said blood work was needed at the last minute. I told her she could use my appt. We entered LabCorps; she registered. We waited for a few minutes for someone to come to the window to help us. I told the healthcare worker that I was giving my appt. to this man. She said that's not the way we do things. She would not talk to me and just kept repeating that. I was very disappointed that this woman could not see that sometimes you can do things differently. I left because I thought at least he would be one person closer to getting blood taken. We need to be kind! We need to think of others!

Needed a Hemoglobin A1C test done. (Blood Sugar) Provided Doctor issued paperwork. Was told…read moreMedicare won't pay for it. Was handed a paper to sign to agree to pay for it. Told them I DON'T want the test done. Went home and checked online and found Medicare Part B, which I have, will pay for TWO A1C tests per year if ordered by a Doctor. Either their system isn't up to date or the employee got it wrong.

Need to update the website on hours. Website list open at 7:00am. It's now 8:15am and no one is…read moreworking at LabCorp. There was a line at 7:00am (they all left). Professional courtesy, either hire responsible staff or correct the open hours so people can properly schedule.

I have used this facility for about a year and have only had good experiences with efficient and…read morefriendly technicians. Their billing department has processed insurance payments without delay or mistakes. Walk-ins are welcome, but I recommend you make an appointment online to streamline your visit. Their check-in process is quick and easy thanks to a set of computerized kiosks that scan your identification and insurance cards. There is plenty of off-street parking all around their building.

Very friendly staff, very clean location. Today was the 1st time I've been in a year. They just…read morefinished remodeling and it looks great. They open at 7am, I arrived at 8 with no appointment and the waiting area was full. I was prepared to sit for a while since it was so busy and I didn't have an appointment. I was done and in my car by 8:30!

absolutely great staff! leanne and lydia are the best! Great people and awesome professionals…read more They're so good they have to tell me when they are done because you don't feel a thing!

This is by far the worst experience Ive ever had at a lab. My appointment was at 10am, checked in,…read morewaited in the car and after 26 minutes they texted me saying they were ready. When I come in there is no one in sight to ask a question, 13 minutes later someone walks out and I mentioned I received a text, she said: I called you twice and I responded I never received a call and I was waiting in my car as suggested. She said well I didnt know that and walked away. Its already 50 minutes after my appointment and Im still waiting. What is the whole purpose of even making an appointment for such a long wait? On top of this, Im indoors, with over 10 people in a waiting room, waiting for someone else to come out... this is outrageous!!

I just had the worst most horrifying experience of my life with blood work/medical profession- IF…read morein FACT you can even try to call this girl profession. I was taken back on time with my appointment i made a month ago- that was the only good part! When i said hello she refused to answer me and never said hello- just told me to sit- When i told her i prefer my right arm - she insisted on using my left arm which is my "bad" arm- well after 3 sticks - she never found the vein and i started crying begging her to stop! She then got FURIOUS and threw her equipment down in the tray and demanded i move to another room- and that another employee would help me. Mean time i had 3 sticks and was bleeding and she said they had no bandaides to give me- so i was out of luck.I waited and she came back and told me to give a urine sample while i wait - i walked into the bathroom and it was a mess- no toilet paper to be found- no tissues either. When i went back out she told me to "figure it out". !!!!!!!!!!!!!! I went back to room #2 and she came back in and said she would do it but i must move to room #3- (mind you she never wiped down any rooms - no mind or care that this was during a pandemic). She then draws blood from my "good" arm and during the entire draw she berated me telling me she has never had such a difficult patient!!!!! Imagine my fear- while she has a needle in me!!!!!! And can someone exactly tell me what i did- maybe it was the hello? Or maybe it was the "one arm that I told her wouldnt be a good arm" maybe it was because i told her there was no toilet paper and the room was a mess?? Also all three rooms had used cotton bloody swabs and used gloves on the floor- one room even had a used needle on the floor. I am shocked because i have used this location many times in the past - i have never seen this employee (who refused to give me her name) maybe she is a fill in - but i tell you- this is bad, very bad- this woman is going to seriously hurt someone- i could feel my blood pressure climbing - i was in such a nervous state i could barely drive- i then went to my Drs appt and told them the entire story- they also made not of this nightmare that still has me upset- . I an only imagine- what if that was my mother- or someone who wouldnt have been able to hold it together- This woman she be removed from this position immediately- she is dangerous, angry and plain old mean.

Joan is the best Labcorp worker I've ever known. She runs that entire office entirely by herself…read moreand is still friendly and smiling to boot. I've visited several locations, but I keep coming back to this one just because of her. I have an autoimmune disease and get a lot of labs done on a regular basis and unfortunately my body doesn't always cooperate with blood draws. Joan is patient, kind, efficient, and never has any problems with me. It would be wonderful if Joan had help, however. Get her help.

this lady joan at labcorp wrightstown is the absolute best. caring, helpful, compassionate. rare to…read morefind someone who really does these things today. drawing blood cant be fun, but she is really outstanding

This is the 2nd time in a row that I went here, checked in at the kiosk, and was told by the person…read morebehind the counter that they could not help people waiting unless they had an appointment. Guy behind counter said he is there alone (like the previous visit) and had double appointments scheduled every 15 minutes. An old woman waiting with her urine sample in hand was told to go home and make an appointment online. She said she has no access to a computer. Guy behind counter told her he could not help her. She and I walked out. I will never go back.

They made me pay up front, then quoted me a price that sounded extremely high. When I called my…read moreinsurance afterward (BC/BS), they said it was not nearly that high (it should have been one-tenth of what he said) and they don't know why he said that. Then the guy lab tech must have gone all the way through my vein with the needle. I have very visible, easy veins. Nobody has ever had a problem getting blood from me before. After I got home from this Labcorp and took off the bandage, I had a golf ball sized lump in the crook of my elbow. I have never seen anything like it. It was huge. Now, almost two weeks later, I still have massive bruising and pain in the area. Most of the "swelling" has gone down, but now I have little lumps under my skin in that area. So all in all it was a pretty bad experience and I'll never go back to that particular labcorp in Richboro.

Had an appointment. Waited 30 minutes after appointment time! Usually taken at appointment time…read more Not today! Very unorganized.

I visited Labcorp this morning for routine bloodwork. I arrived at 9:30. Labcorp participates…read morewith, and is in Network with my insurance. This was not my first visit and I have always enjoyed the quality of care and the friendliness of the staff. It is easy to register upon arriving (just make sure you have your ID card and Insurance card). The process to register at the kiosk is simple and self-explanatory. My name was called and I was seated in a private room within 20 minutes. The whole process from start to finish (arrival to departure) took 30 minutes. I had no appointment and I was pleased with how little time this visit took. I will definitely return to Labcorp Newtown as long as they participate and are in network with my insurance carrier.