Overall I felt like I was well taken care of by the professional staff, front desk personal are…read morefriendly. Went in for labs and was a 20 minute wait and take sample. Place is clean neat and organized like 2 chairs in the lobby. Casual nothing crazy. Fast results! Thank you!!

Clean place and easy to find. Good news is they take walk ins, just make sure you call in to make…read morean appointment for your walk in.

This is for my most recent visit only, because I have definitely had less stellar visits before,…read moreand I've even seen staff yelling at customers. I've personally never had that happen, and my most recent visit was great. Scheduled my appointment in advance online. Checked in on the kiosk. There were probably 20 other people there, but since I had an appointment, I was 4th in line. Got called within 5 minutes. Stephanie was very polite and professional, even making friendly conversation. Got my blood drawn and was done in maybe 10 minutes total.

My two (2) visits were more than two weeks apart; I had my driver's license and insurance card…read morescanned for a total of two times; I also had provided Quest staff with the "referral/order" paper that has my insurance information on it. But the information on Quest's paper document that their staff asked me to check showed VERY OUTDATED information. Quest needs to take advantage of the newly scanned information and newly submitted "referral/order" papers to correct their document in a timely manner. On 07/02/2026, I signed in about 1 hour before my appointment time scheduled for 14:40. The list of scheduled customers ranged from about 5 to 2. The standby customers were about 8 at the highest point in time. It was unfair that the standby and even some who just walked in got seen before I did. When I was called in, there was no standby customer left. UNFAIR; this is encouraging customers to walk in, instead of schedule an appointment time. The fair treatment in my opinion is to see those who scheduled their appointment first before they see the standbys.

Every single person that I've interacted with at Nanolab has been extremely pleasant and…read moreprofessional, especially Vanessa, Sandra, Irene, and Sumanth. I've only used one of their tools, but setting up an appointment is a breeze. Once I request a booking, Irene or Sumanth usually gets back to me within a few hours. If something comes up, they always let me know right away and give me alternative options. Irene and Sumanth are both very knowledgeable and constantly offering suggestions to get better data. As a whole, Nanolab takes security seriously, requiring several ID swipes to get into certain rooms. I highly recommend Nanolab for all your analytical needs!

From the owner: Nanolab Technologies provides knowledge-based analytical services for advanced microscopy, chemical…read moreanalysis, electrical failure analysis, materials analysis, FIB circuit edit, and defect analysis to the semiconductor, solar, MEMS, LED, medical device and other high- technologies industries. We analyze the chemical and physical structures of: Defects, Materials, Wafers, Polymers, Thin Films, Thick Films, Semiconductors, Ceramics, Glasses, Powders, Alloys, Complete Unknowns ... We perform electrical failure analysis, circuit-editing, design debug, non-destructive imaging... We use surface chemical analysis, structure analysis, chemical analysis, spectroscopy, advanced electron microscopy... We use X-ray beams, electron beams, metal ion beams, Ar+ ion beams, NIR laser beams... We measure film thickness, chemistry uniformity, critical dimensions, locate defects...

They are understaffed, but staff members were friendly and got the work done…read more Phlebotomist confirmed name / dob then confirmed the label with me. Scratching my head about the security (like everyone's urine sample being sat together where everyone can access) and my ID wasn't checked. Got the blood results the next morning from San Diego! Thank you.

My 8th labcorp I w reviewed. This one has cherry , helpful and gentle assistants that have a clue…read moreboth about their job and people! I recommend , I'd return when I got Yuri sushi which is on Aborn and is thee . Do both for a nice 1 hour break middle of your day!

Dec 2022. - With the surge in RSV, COVID & flu I wanted to get tested for all 3 after developing a…read morecold. IGenex recently launched a drive-thru test site at their Milpitas CA location. I made an appointment online (providing insurance details). Test was self-swab, easy and fast, no doctor's order needed. I received the results by email in 12 hours (well within the promised 24 hours). all 3 negative. Appointments & more info. https://igenex.com/onsite-covid-19-flu-rsv-testing/

Thank you IgeneX for you super fast efficient 3:1 combo FLU, RSV, COVID drive through testing. As a…read morehealthcare provider at a major Southbay Hospital, they could Not provide this 3:1 test. I would have to register and check in as a patient and wait -3 different nasal swabs and wait for results. No thank you Employer. I will go to IgeneX !

Came here because the was the closest Quest Diagnostics within my vicinity…read more My daughter was in need of having a urine sample analysis and we were directed to go to any QD location. This particular spot was busy upon arrival but that was expected since appointments are recommended but are not required. Staff work at a slow pace so a wait is guaranteed whether you have a scheduled appointment or not. I'd come back if needed due to the experience being manageable. There wasn't anything to rave about, nor complain.

In a pretty sad strip mall, but the facility itself is actually one of the better labs I've been…read moreto. Even though they were slightly behind schedule, when my wife went in to get her blood draw done, it was done SUPER fast.

I have been very impressed by the phlebotomy technician named Kelly who works here. She is very…read morewell organized and completes her work quickly and efficiently. You can expect to be in and out more quickly than at most other facilities, even if you do not have an appointment. She is also very friendly and empathetic. I have also been very happy with the minimal pain that I have felt when having blood drawn. The location is on the right as you drive north from the traffic light on Bascom as it crosses San Carlos / Stevens Creek Blvd. The location is a bit easy to miss if you are driving quickly but anyone should be able to find it without much trouble. Thanks for the great service Kelly.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I go to all of them to compare and review for those who use their service often. This one was "…read morestandard" in service and not one of the preferred I would go to again. Stuck to west San Jose and Los Gatos for better service.

This is the closest one to my house. Always try to make a online appointment first. It will save…read moreyou a lot of time. I showed up 15 minutes early as per the reminder text. I scanned in my QR code. At the exact time of my appointment they called me back. 2 minutes later I was done . The technician handling the procedure was very gentle. She didn't just jab in the needle.

Alex was amazing! I have a full sleeve tattoo, so I'm always a little nervous about getting poked…read morebut he made the whole experience so easy and comfortable. I really appreciated his technique of actually feeling for the vein instead of just relying on sight. It was quick, smooth, and barely felt like anything. On top of that, my doctor had submitted my order under the wrong code, and Kevin was able to fix it on the spot. That honestly made my day because the out-of-pocket cost would not have been great. Highly recommend! P.S. Make an appointment online at least 2 days in advance, you'll be in and out. Walk-ins take much longer.

I checked in twice for my lab tests and no one called my name. I have been waiting here for 2 hours…read moreand 24 minutes, and when I asked for help, one of the nurses simply told me to check in again. This is extremely frustrating and unprofessional. Patients should not have to repeatedly check in after waiting for hours without any communication. There was no explanation, no apology, and no effort to resolve the issue. I do not recommend this location. Management seriously needs to review their check-in system and staff responsiveness. No one should be treated this way when coming in for medical services.