My experience at this lab was excellent! Made an appointment for labwork online last nite, arrived…read more15 minutes early, and was out of there in no time at all. The technicians working there were most helpful, both with my checking in and with the blood draw. And I was most grateful that they also had the self-adhesive tape to use afterwards (which not all labs do). I'd recommend them in a heartbeat! Their level of care is topnotch!

Extremely LONG wait times after self check-in kiosk (30 minutes). Another 22 minutes before called…read morein for routine blood test. 52 minutes! Office staff leave front reception area empty for long periods of time. They see lobby full of people (11 when I was there) all waiting to be checked in, and no signs of TRYING to get people to the back drawing rooms. Very poor and lax organization and patient care.

Had an appointment scheduled. Showed up for appointment. Office locked. No one there. All phone…read morenumbers go to automated system. Left a message. This is not how appointments are supposed to work. I did my part, they need to work harder at their part.

The Red Bluff Lab Corp has experienced on-and-off periods of personnel shortages; however, I have…read morehad no problems over the past 4-6 months. All recent personnel have been efficient and excellent phlebotomists.

Normally I go to the Quest in Red Bluff, but I was staying overnight here in Redding and had to…read morefast for my 7:10 appointment. So, Redding location was better. One thing you gotta do is make an appointment. You can do it online. It makes your visit way easier, like making an appointment at the DMV! Check in is easy and fast too with an appointment, just enter your phone number into the tablet at check in and WHAM! you're all checked in. The tech will call you in and take your blood. I have no prob, in and out! The results are usually available the next day online.

The employees have no pride in their work or interest in serving their customers. Came in on a…read moreSaturday as a walk-in and only one walk in was serviced that day. Staff was only taking appointments and came out multiple times to tell the walk-ins to go home. Only come with location with an appointment!

The best experience I've ever had getting blood drawn! I made an appointment and was called back…read morewithin 5 minutes. The lady who drew my blood was quick and I hardly felt the needle. I could tell she was very experienced at her job! My husband had his blood drawn right before mine, and agreed that it was a pleasant experience (and he's not fond of needles).

I have been in to have blood work done 3 times in the past 3 months. Kelli and Lois have been there…read moreall 3 times. They have been friendly, efficient, and professional every time I have been there. They are so good at drawing blood, that I have not felt the needle going in or bruised any of the times I have been there. Friends and people, I work with, recommended them highly. I will go there every time.

I live in North Redding and this Quest location in Shasta Lake City is super convenient. I made an…read moreappointment in the phone app and an hour later was being seen by Debbie H who was super friendly and efficient. She drew my blood like a pro and we enjoyed a nice conversation. I'll be back for my next blood tests without question.

This is one of the best places to get blood work done. The people here are very professional and…read moregreat at what they do. I go out of my way to come here when I need lab work done. Always reccomend family and friends to come here. They always are fast and fabulous when drawing blood. One stick and a steady hand and you're done. One time I had 14 large tubes taken and not once did my arm feel discomfort.

they suck, rude and 2 hour wait time, I did get my labs done though. They don't do urine analysis…read morethough. I had to go somewhere else.

Rude unprofessional in training? Staff that after waiting 40 minutes!!!! Had gotten blood from 3…read moreindividuals. Unbelievable actually. We ended up leaving after 40 minutes. Don't waste your time to go here.

Hands down rude!! Pushy!!! And twice they bamboozled me. Unprofessional! These people are fucking…read morewith people's lives!! Why any business would go through this company for drug testing when they can just go to the store and get tests themselves makes absolutely no sense. They need to be shut down!

I have had the unfortunate experience of being drug-tested a few times in my life (not many), and…read morethe people who do the collections are always a bit brusque and rough around the edges in their demeanor. The woman here, however, with the brownish-gray hair, is hands-down the rudest and bossiest person I have ever met. She seems to be under the erroneous impression that every person being tested is some kind of inmate or parolee and she is a corrections officer, and this is simply not the case. For something that *should* be somewhat of a clinical experience, this was very demeaning. I highly recommend employers look elsewhere to have their testing means met. As for the office experience, they need to be more knowledgeable at the outset. For example, they need to make people aware that using an employee ID is acceptable in lieu of a social security number. The go-to should not be that refusal to provide your social security number is a refusal to test. This was something I was able to do, but not before a fellow employee suggested it instead of the person working at this facility. When I was about to test and was putting my things into my locker, I received a text from my supervisor. As I was about to check the text, the same brownish-gray haired woman very nearly took my phone from my hands because "she was in an active collection". I simply dropped my phone back into the bucket inside of the locker, instead. This was also after being told we had to try to collect immediately after I informed her that I didn't feel a need to urinate yet. Then, to top it all off, after the collection was over and she had locked my belongings in the locker herself, she tried to tell me that she had given me the key to the locker, and argued with me when I told her she had not. Instead of being secured, the key was simply left on top of the locker cabinet. No apology, no admission of having done this incorrectly. She just casually grabbed the key and asked, "is this it"? As if I had been the one to leave the key there when she had been the one who locked it. I don't know what you're going through, lady, but it is no excuse to treat people this way. Of all the times I have been drug tested, which admittedly I could likely count on one hand, this was the absolute worst drug-testing experience I've ever had. The lack of professionalism, the extremely rude and bossy demeanor (even being ordered to take a seat, which has nothing to do with collection protocol, rather than asked, to fill out their paperwork) ... I felt like an inmate, though I've never even been arrested (and have no history of substance abuse - I don't even drink). And, honestly, it makes me wonder if I even want to continue working for an employer who would put their employees through this experience. Please take your testing business elsewhere. At a minimum, this woman needs to go, or this place deserves to be shut down. Being tested does not mean you don't deserve to be treated with some basic human decency and respect, even if you ARE a parolee or whatever.