Super easy ! New full time staffing, zero pain ... great experience ! Highly recommend , easy…read moreparking close to highway. Quick in and out

This place is nice. It's small but very efficient. Blood work gets done quick and easy. Staff is…read morefriendly.

Friendly staff. Convenient online scheduling (go early). Efficient procedures. Especially when my…read morePCP is unavailable, this is my go-to place for care.

Valley Immediate Care is now using AI to make appointments by phone. Their previous phone…read moreappointments with humans were not great, but okay. After a relatively lengthy period on the phone with their new AI system, I made an appointment for a flu shot, which was confirmed by the computer. At one point, I told the computer, "f--k you" as a test and to take a stand for human dignity with no response other than possibly a longer pause than the other long pauses. When I got to the appointment, I was told by a human that Valley Immediate Care does not offer flu shots. Now, I'm wondering if the long pause was the computer deciding the best way to get back at me.

While the ultrasound itself went without a hitch. And the tech noted the lump in my groin which I…read morecould feel as well. And I was in pain any time I sat in a way that compromised the lump. The radiologist said there was nothing there and they could find no reason for any pain. And they refused to review it a second time. So I (and the tech) are imagining the lump and my pain is all in my head. I will never use this organization again and neither should you. Also, to get copies to take to a competent radiologist costs $20, takes several weeks, and I have to go in to request it in person and to fill out the many forms required. Wow.

I went in for my annual and got all the testing. It came back PREDIABETIC. Dr. Belofsky said don't…read moreworry about it you don't need to make any changes. That is malpractice!

I agree with Dillan O's experience as the individual needs a lesson on what customer service means…read more I'm not asking for much...how about being a little less rude and more helpful. During the first appointment I received a lecture for knocking on the door (to ask a question) a few minutes before my scheduled appointment. The place was empty! I had a stool sample to return by a specific time but I had to schedule an appointment. I explained to her there were no appointments available and the time frame to submit the stool sample would expire. Her reply...you have to make an appointment to drop it off!!! Such a waste of TIME. I'm traveling to get the test completed in CA to avoid her pathetic demeanor. This individual represents Quest Diagnostics, it's apparent Quest Diagnostics doesn't really care about the services they provide. It appears that they are saturated with business and can treat customers as a number rather than treating sick people with any humanity. Do yourself a favor and drive to CA to avoid this utterly poor care.

I highly do not recommend going here. It's been the same lady everytime I have gone in the past…read morefew years. She missed missed my vein and had to repoke several times. She always gets confused with the address and where It's supposed to go. One time she told me she was sick and was hacking the entire time. She is very short tempered and flat out rude. I absolutely dread going in and having to deal with this person. Its always the worst part of my day. Unfortunately it's the only quest in Medford. Hopefully they get someone new soon.

I probably should not have gone to this walk in because I did not know how much I would have to…read morepay. But they had openings, I registered on line. Then got a text saying they were behind and when my new appointment was. I went anyway at my first appointed time. I walked in only one person ahead of me. I finally was called back and and waited. It was an hour later then my schedule time but it is the flu season ect, so that is expected. My only concern is that the amount I paid vs what I now owe. It kinda felt like bait and switch. But everyone working there was really nice. I don't know if I will be back but we will see what the insurance/ says ect.

Please take this review as a word of caution against signing up for this company's $40/month urgent…read morecare plan. The terms of this plan were poorly communicated and some rather important things were left out in the employee's description of it. I was informed when first signing up that I had to opt into 6 months of payments in order to sign up, which I agreed to. However, I was not clearly informed of the following information. First, they did not explain that this plan only covers 3 visits in a year. Therefore, if you visit more than 3 times in one year, your discounts are basically void, despite still paying them $40 a month. Secondly, I was not informed that it is also policy that if you visit more than twice in a year with this plan that you will be opted in for a SECOND 6 months, basically trapping you into a full year of paying for the monthly service, which again only grants you 3 visits in said year. Granted, these visits are at a discount, but you will still be paying out of pocket on top of your mandatory 12 months of $40/month. Out of the 2 visits I had this year, one was about $25, and the other was over $200. You still never know what the costs of different checkups/procedures are going to be, unless asking up front before your doctor even looks at you. Paying $40 for 12 months comes out to $480 total, which basically tells you that you will be paying that chunk of change for 3 doctors visits a year, a completely variable amount out of pocket on top for each visit, and a completely inescapable monthly payment. One last condition they have in this plan is that on top of all of this, even if you did try to opt out of paying the remaining of your years worth of $40 payments (which they communicated to me was completely possible), you would be charged for the full amount of what your 3 yearly visits would have cost before their discount. The bills for my 2 visits originally came out to just about $1,000, before the discount. Sure, I saved money from this plan, but I have still been roped into paying almost $700 (including the monthly payments + the additional cost of each visit) in a year for 2 visits that were not intensive procedures, nor were they emergencies. Also, while these terms were likely described in the paperwork I received for signing up, I feel like it's not too much to ask for these few highly important details to be communicated up front before someone signs up. It all feels like information is purposefully left out to convince a person in need to subscribe to this service, without knowing what they're fully getting into. I absolutely regret giving any money to this company. The health care workers that assisted me were nothing but helpful, but I have lost all respect to Valley Immediate Care as a whole and will be canceling my mandatory yearly membership at the end of the cycle.

Nursing A+ Doctors A+…read moreFacility. C. Nicely designed rooms with good amenities, but heater didn't work on a VERY cold night, and staff didn't seem to know who to get to fix it. Very kind Ly brought me extra warm blankets but I was still uncomfortable. FOOD F+ Unappetizing, institutional. Everything tasted of sugar and artificial ingredients. In four days I had one meal I enjoyed, and I am not a snob. Luckily nursing has snacks on hand including yoghurt and juice which kept me from starving

This has to be THE WORST emergency room I have EVER been to. 14 hours and never seen. There really…read moreis no excuse for this type of care whatsoever. I have been to this ER twice both with scary conditions and have been blown away by their atrocious policies and how they handle the flow of people. Whoever runs this ER needs to be shitcanned! Going to this place is real on Earth hell and every single worker there is just overworked and exudes apathy for their work and the humans they serve. Do not go here if you want to be treated with any type of dignity. Drive somewhere else! Good lord!