Pro's-Not too bad of a wait, the workers are professional, office is clean…read more Cons-They rarely answer the phone (which could save lots of time for patients needing more info prior to their visit), there is no info ANYWHERE that they stop drug screening at 11am DAILY, the waiting area gets full quickly and it's just a bunch of ppl wearing masks standing close to each other in the tiny front area (Unless you wait outside where they have a couple of chairs staged for the overflow inside) Have your info ready for what you need done, don't expect anyone to answer the phone line tho. Good not great here

Literally the worst location, nobody wants to talk to you no costumer service everywhere the posted…read morea sign of making an appointment. Which I did and I had to wait 2 weeks for it. But then out of no where at the same day of my appointment they sent me an email that my appointment is canceled and this location will be close today. Literally no other explanation. Labcorp should just remove this location they have the worst company service.

Appt yesterday door locked nite on foir thry have moved They…read morecslled me nite before to confirm Shuttle dropped me off Stayed several hours outside Poor follow through

The wait time is ridiculous, there should be no reason they cannot take you at your scheduled…read moreappointment time. The results do not arrive timely. Multiple people are working at one time but this does not help the wait time at all.

Address is located at 673 Trancas in Napa. I'm writing because the place is masked with so much air…read morefreshener I can taste it, air freshener got all over my clothes, my hair etc. worker told me they were hiding the smell of urine ... how about just clean up !!! People are nice, efficient etc.

Had appt for labs from Doc. Feb 6 I registered when I arrived, in moments Brianna called me in with…read morea huge smile :) Gentle, polite and efficient. I am no fan of needles but she made is so easy!!! Thanks Brianna!! EXCELLENT!!! PS I didn't have specimen to drop off so I can't speak to other poor reviews on this issue. My doc office suggested strongly to get appt which I did. My appt was a total breezy smooth sail!!

This place made me cancel my kaiser membership. The location on claremont in napa. HORRIBLE…read morecustomer service, rude staff, never answer the phone. At first i thought well sometimes people have a bad day, NOPE. The vibe and attitude from staff here is atrocious, downright rotten. Walking in the pharmacy is in your face overloaded tons of people masked up coughing all over the place. Had to go upstairs a few times for optometry, occupational health and again its not a pleasant experience anywhere in this facility. Kaiser doesn't care about you or your well being. I asked the gal at the adult medicine counter downstairs about making an appointment with my doctor to get bloodwork checkup and her face response was like i pooped in her face. Basically told me get lost call the phone number on the card which is an incessant neverending phone tree. My premiums for basic coverage went up to $450/600 month and it increases as you age. No thanks! Bye

I don't want to give away the name of an excellent doctor in the area as I don't want to have to…read morewait when I need to see her....But, to be fair to her, Dr S. Russell is awesome! She is new to Kaiser Napa and I am super happy if found her. Great listener, down to earth and informative. While there, I also got a flu shot. The line seemed long and I thought I'd have to wait but the line went fast. Same with the downstairs pharmacy. So far I'm happy with this Kaiser.

This organization provides wonderful care for every female need…read more Our government needs to stay out of the female body.

I don't feel safe anywhere else but at planned parenthood. My last visit was a breast exam. Where…read morethey referred me out to see a specialist. Being 30 I was concerned I wouldn't get a mammogram but they did. the quality of care is great. Thank you for helping me stay on top of my health. I can rest easy knowing I'm breast cancer free and hope other ladies know there's hope here.

Procedure: Arthroscopic Left Knee Meniscus Repair ("Meniscus Tear")…read moreExplanation/Treatment - http://orthoinfo.aaos.org/topic.cfm?topic=a00358 Orthopaedic Surgeon: Dr. John Diana Physician Asst: Kimberly O. Anesthesiologist: Dr. Fisher Date: 12/09/14 Time: 8am (Registration @ 6am) Building Front - http://www.yelp.com/biz_photos/herman-valley-pavilion-qvmc-napa?select=uJ2TBXPHXEfPOr_ATS396w#uJ2TBXPHXEfPOr_ATS396w The whole procedure took about an hour. Front Desk/Registration - http://www.yelp.com/biz_photos/herman-family-pavilion-napa?select=4wFj67U4vsocpOenODYVaw#tKDaAmxbeM7VOrEb7PrzTw Check in - 6:00am Pre-Op - 6:30am Start - 6:45am End - 7:55am (Regained consciousness) En route home - 10:15am Lobby/Waiting Area - http://www.yelp.com/biz_photos/herman-family-pavilion-napa?select=4wFj67U4vsocpOenODYVaw#ogpM3ahuEJ583LZmtZVwbg Great experience... 'Well as great as one can hope for any sort of surgery. (Outpatient) 'At least from what I can remember... 'That Propofol is some good stuff! (Can I get that in a prescription?) The doctors & staff were awesome! 'From Pam @ the front desk, to the pre-op nurses, assistants, OR techs, and of course the doctors. Pre-Op (PoV - Point of View) Photo - http://www.yelp.com/biz_photos/herman-family-pavilion-napa?select=4wFj67U4vsocpOenODYVaw#g95-SzZE7kcEWM4nTWc8Ng - Marjorie (Pre-Op Nurse) - Sharee (Travelling Nurse - LA) - Joy (Recovery Nurse) I know I'm missing a few other people... I apologize, I blame the meds. Propofol - "Yes, please... 'Make it a double." Photo - http://www.yelp.com/biz_photos/herman-family-pavilion-napa?select=4wFj67U4vsocpOenODYVaw#6qZsyVQtumMj0UVKxj3Sgw 'And the new Herman Family Pavilion, beautiful. When we first walked in, the front desk & waiting area reminded me of a hotel lobby. (Unfortunately, the QVMC does not offer a AAA or Diner's Club Card Discount.) The furniture, color palette, and modern design tied the pavilion lobby in quite nicely, very clean. Pavilion Lobby (Betty O'Shaughnessy Woolls & Paul Woolls) - http://www.yelp.com/biz_photos/herman-family-pavilion-napa?select=uJ2TBXPHXEfPOr_ATS396w#GJjqGW2hD8WkmYgpoqwlfw Herman Family Pavilion - The newest addition to the Queen of the Valley Medical Center just opened its doors one week ago on December 3rd. The Facility: 72,000-square-feet Three-stories Six Operating Room (OR) Suites 20 Private ICU Rooms Clinical Laboratory Pathology Laboratory Cost: $122 million Patient Tracking System - The color coded system allows parties who are waiting in the pavilion lobby to know where you, the patient, is in the surgery process. (i.e. - Pre-Op; recovery; etc.) Photo - http://www.yelp.com/biz_photos/herman-valley-pavilion-qvmc-napa?select=uJ2TBXPHXEfPOr_ATS396w#5FP0Fqh4ogZKawhSNVzkYg Dr. John Diana came up with the concept. I think it's a great way to help alleviate the anxiousness/nerves of the friends & family waiting for the patient. The system helps keep everyone informed on the general whereabouts of their loved one. - 'Great idea! The $122 million building was named after Napa residents, Tim & Mary Beth Herman, who donated $11 million to support the pavilion. (The building was originally scheduled to be open in 2012.) The Herman Valley Pavilion is the region's first "hybrid" operating room (OR) suite with the most advanced imaging capability available. The imaging system provides surgeons & radiologists with real-time imaging that can help them during the most difficult of surgeries (i.e. - Cancer, heart and brain procedures) Official Site Info - http://www.thequeen.org/About-Us/Pavilion.aspx The arthroscopic surgery went smoothly without any complications. The only thing that I didn't understand was the rectal exam for a left knee surgery?... (I'm just thankful for small fingers & manicures.) - "I almost had a good time." Now, "Ready, set, heal!" Photo - http://www.yelp.com/biz_photos/herman-family-pavilion-napa?select=4wFj67U4vsocpOenODYVaw#NVGpdSWP7pRgbzVz_UaUbw Well, it is post-op, day 2, and thus far... The most pain, swelling, & spasms to date. The meds, (i.e. - Good stuff), seems to have worn off. Norco & Advil will have to do... 'And a lot of ice paired equally w/some Hennessy. (I'm kidding, Dr. Jack Daniels is always on call.) - Big Aloha! Food: n/a Ambiance: 4+ Service: 5+ Value: 5+

I had a discectomy done by Dr Huffman who is just an amazing doctor who was recommended by my…read moreprimary and orthopedist and at Queen, I was cared for by nurse Joy,Christina and a few others... My anesthesiologist Dr Maslik (sp?) was caring, loving and compassionate. The facility was clean, well lit, quiet and overall excellent I recovered in quiet and professional manner I was always comfortable and cared for thoroughly by talented people ! Thank you thank you. They all are amazing

There is a Quest facility embedded inside the Ole+Communicare clinic. Thanks to California law, the…read morelab for the blood test must be run by an independent organization from your healthcare. Seems like every time I've tried to get a blood test, the lab is just backed up. I've always had to wait. Not very long. Maybe about half an hour. But I've always had to wait. This is a bit awkward since most of my blood test demand that I be fasting. However, the phlebotomist have always been extremely kind and professional. With my latest adventure, I've been fasting for close to 24 hours thanks to a busy schedule and a mild wait time. The phlebotomist made sure that my next move was to get some food inside me. It sounded like a great excuse to me. Costco hotdog anyone?

Nicer receptionist everywhere , would be nice if they would more nicer about things . Improve more…read moreon having people answer the phones while trying to book an appointment

Amazing customer service, and the pictures came out great! Our baby was being a little stubborn,…read morebut Gabby was incredibly patient and gave us very helpful tips. Thanks to her guidance, we were able to get some amazing photos. We are so happy with the experience and the final results. Highly recommend!

This is the best ultrasound boutique I've been to. The video and images are better than my OB or…read moreMFM are able to get and they always go above and beyond to make sure it's a great experience. It's also very affordable.