Reseda, Ca It's that time again for the yearly routine bloodwork. [[HIGHLIGHT]]This is the place where I can get an early appointment. You can do a pre-check-in then just scan the QR code when you are at the place.[[ENDHIGHLIGHT]] I went early before my appointment, check in then I was called in no time. I was impressed. [[HIGHLIGHT]]The Phlebotomist was friendly and made me comfortable, and the first draw was smooth.[[ENDHIGHLIGHT]] Then here comes the catch - she didn't take enough vials for a certain color, so she has to stick me again. Waaa. [[HIGHLIGHT]]I told her I didn't want to be probed in the same arm. My right arm isn't good as the left; she called another Phlebotomist to help her.[[ENDHIGHLIGHT]] At first no blood came out, so they have to adjust the needle. By looking at it, it makes you not to be probed anymore. It doesn't hurt though. And they were able to get what they needed. This is a good place for a phlebotomist to do their externship. They will enhance their skills. Limited parking. Decent gender-neutral public facility. read more

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[[HIGHLIGHT]]I really like this location because they open early on the weekends and walk-in is acceptable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Employees are nice and very good at their job.[[ENDHIGHLIGHT]] However the last 2 times I came, there was something wrong with their computer system that require them to hand write patient's information on the lable for every blood tubes, and they couldn't check in for patients without the physical order paper. [[HIGHLIGHT]]I feel bad for the employees had to apologize to patients that can't get helped without the order paper.[[ENDHIGHLIGHT]] Hopefully, the company does something to fix this problem. read more

My daughter needed blood work. She just got Medical, they were questioning her about it. Saying if it doesn't cover the tests she would get a bill. [[HIGHLIGHT]]I felt they were bullying her, she is young.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They were sooo rude.[[ENDHIGHLIGHT]] I WOULD NEVER EVER GO BACK THERE AGAIN. read more

This review is for the front desk staff. Today, we had a negative experience at Quest where we were told to try this lab for a blood test. [[HIGHLIGHT]]As soon as we entered, we were greeted. Check in was easy and a front desk staff member called us soon to explain to us that they accept Medicare, but not her supplemental insurance, so we should go to a Foundation lab where they will accept my Mom's both insurances. We like how thoroughly and courteously the lady explained everything.[[ENDHIGHLIGHT]] Parking is free and plenty. read more

There is literally only one person working at this location. She does everything: she takes the blood, handles the paperwork, and manages the entire office. [[HIGHLIGHT]]The most frustrating part about this location is that she has to close for her breaks and her lunches. She has zero help.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]The man at the front desk was helpful and everyone else was kind, except for the extremely cold and rude woman who took my babies blood.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She did not talk to me about any instructions or anything.[[ENDHIGHLIGHT]] I'm not sure if she's new, or has something going on in her life but her bedside manner was absolutely awful. At one point she snapped the band off of my child and snarked to the lady who was actually helping about him not being held right. She should not work with patients but most importantly children. Hope she grows from this because I wouldn't wish her "service" on anyone especially any new parents. read more

[[HIGHLIGHT]]Whoever was in the front desk today was very rude.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We were in and out in less than 10 mins but the whole time she was rude to every client.[[ENDHIGHLIGHT]] Do better. read more

I did only one star because I had to give a star: [[HIGHLIGHT]]I would give zero stars regarding the extremely rude people at the front desk.[[ENDHIGHLIGHT]] They had a very bad attitude and at first and ignored me. [[HIGHLIGHT]]In addition to that, they also spoke to me rudely and were extremely condescending.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]However, the young lady that drew the blood was lovely, and deserves 5 stars.[[ENDHIGHLIGHT]] read more

These people are Very rude! The front desk lady and the tall man with glasses ! Both very rude and not professional at all ! If you don't like dealing with people maybe you should be in a different business!! I will never come here again ! They need new people working here honestly read more

[[HIGHLIGHT]]The staff that works the front for check in are so rude.[[ENDHIGHLIGHT]] On several occasions while taking my patients here, I've seen how rude they treat people. [[HIGHLIGHT]]They seem to lack compassion and dignity for people, which is a weak trait to have when working regularly with the elderly or sick[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Maybe try to practice patience with others more.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Love them!! sometimes not as fast.[[ENDHIGHLIGHT]] If they can be getting the results to my Dr.. But overall, [[HIGHLIGHT]]I love the service and I love being able to just walk in anytime[[ENDHIGHLIGHT]], so yes, I recommend without reservation to anybody looking for that kind of service. read more

I have been coming to this location for my blood work for 15 years, and I have never had a problem. The guy who used to greet me was a nice, happy person. I recently went to have my blood work done on 12/10/2025, and there was a man in the front who was very rude, not only to me, but to everyone he spoke with. I hope other people write reviews about this person so we can get someone happy in the front office. read more

[[HIGHLIGHT]]Fast, easy and smooth process.[[ENDHIGHLIGHT]] I was in and out in about 10 minutes with a full lobby.

[[HIGHLIGHT]]Very rude tall man up at the front with glasses.[[ENDHIGHLIGHT]] Never coming to this location again. First and last. I only came because mission hills didn't have sooner dates and times and now I see why no one comes to this location and mission hills doesn't have appointments. [[HIGHLIGHT]]He needs to be nicer to patients lots of them are older patients too & he needs to be more patient[[ENDHIGHLIGHT]] read more

Seeing past reviews made me a bit weary to come to this location to get blood drawn but I knew I had to get it done so I came any way. [[HIGHLIGHT]]I'm very happy I did.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everyone was very friendly, helpful and supportive because I am a hard poke.[[ENDHIGHLIGHT]] Although I hope I don't have to get more bloodwork done soon, I would happily come back to this location. read more

Bathroom no privacy broken door locked, everyone can open while it's locked, [[HIGHLIGHT]]some staff are not nice.[[ENDHIGHLIGHT]]

I hope you see this before making your appointment or walking in. The place only has one bathroom which smells really gross. It's in the back so you have to wait while others get their blood drawn in the next room. The area where they draw blood has no privacy and it honestly looks make shift. [[HIGHLIGHT]]The employees themselves are nice.[[ENDHIGHLIGHT]] read more

Pretty horrible experience. I came with no appointment so I expected to wait that's no problem. I ended up waiting 2 hours and then a tech came out saying that they would only be continuing with appointments because the AC broke so myself and about 15 other people that were waiting just as long were asked to leave. [[HIGHLIGHT]]I work at a different lab (unfortunately with my insurance I cannot do my blood tests there) and it is completely different. My lab sees between 150-200 patients per day and people never wait more than 45 minutes so I'm very confused why it's run so terribly here.[[ENDHIGHLIGHT]] It doesn't make sense read more

[[HIGHLIGHT]]Had an appointment today that I showed up for on time just to be rudely told that they were closed for the day due to a water shut off.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The lady didn't even bother to cancel my appointment or ask if I'd like to reschedule, instead she just turned back to her very important conversation with her coworkers.[[ENDHIGHLIGHT]] Glad they didn't even get to draw blood as I can't imagine how rude they might've been then. Never scheduling here again. They definitely need to learn to be more welcoming considering that they are a medical facility. read more

Website says opens til 5pm. Came today at 3:04 to find out they close at 3. I just needed to drop off my specimen and the rep wouldn't even accept it. Whatever happened to decency? read more

here were 83 people waiting in the room when I walked in on Saturday morning. This is an example of poor healthcare system full of greed and poor service. The staff were rude and the wait time was 2 hours to draw blood. The owners could open other locations on Saturday in the San Fernando Valley to reduce this rush. Very poor service. read more

Labcorp - 83 People waiting in the waiting room - Laboratory Testing Near Me - Northridge, California

The people in the back seem friendly but the tall guy and female with glasses working in the front are being very grumpy and rude to everyone coming in. When they talk to each other, they're talking very loudly about how there's no breaks on Saturdays and they seem very displeased to be working today. They aren't showing any empathy to guests that are confused. Disappointing. Healthcare workers work incredibly hard but they still need to display empathy when working with patients, no matter how repetitive or frustrating the job can be. read more

This is the Labcorp I always go to with my insurance. [[HIGHLIGHT]]I always make an appointment and I always go on Saturday mornings due to work.[[ENDHIGHLIGHT]] I check in online for my appointment at 8:r0 am. [[HIGHLIGHT]]By 8:40 I was not trxt. Igo inside to see what the hold up might be, the lady at the counter grabs my insurance card and proceeds to tell me that they do not accept my insurance[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I look at her and say that's interesting I was never told, she says well your doctor made a huge mistake go back to him and tell him we can't see you today.[[ENDHIGHLIGHT]] I spent Monday contacting my doctor only to find out that the lady at Labcorp was wrong and that they needed to take your insurance. Tuesday I went to a different labcorp and this receptionist said that we take that not sure why they would tell you that. read more

Waited 2 hours for the very rude front desk person tell me my insurance doesn't cover the tests my doctors gave right before my turn to take my blood. Maybe you could have told me that when taking my appointment and making me wait 2 hours ? So rude , huge lines, inefficient, zero organization. Go anywhere else but here! read more

Nobody picks up the phone there. If you want to contact them, you either leave a message for them on their website or a voicemail. Either they dont want to deal with people over the phone or too lazy to pick up. I like to hear from someone not a machine. They also are 20-30min late when you check in. Not to mention, you wait because of the walk-ins. So you're technically in line. read more

Update...Thank you, Reagan, for replying to my review. However, I have tried again on numerous occasions to schedule follow up bloodwork on the app. it's still keeps spinning when I press that I am "not a robot". In addition, I never heard back from either one of the emails that I sent. Please note that this rating is only for the corporate office and does not reflect the amazing staff at the Northridge facility. The Northridge facility would get 5 stars. read more

I have been to this Labcorp location several times. Today, after fasting for 19 hours, I went to this location, expecting to find it open. I expected to find it open because, according to its website, it would be open until 5 pm. I arrived at 4 pm. The sign on the door said that they closed at 3 pm. There was an attendant sitting at the desk inside the workers' vestibule. I knocked on the door. The attendant ignored me. I've called, but expect no attempt to return my call. If you tell the public that you will be open until 5 pm, you should be open until 5 pm. Very shoddy behavior. read more

Labcorp - Laboratory Testing Near Me - Northridge, California

My Parent had an appointment in the building and the doctor ordered lab work, and he directed us to this Lab-Corp. The location is very convenient, but it was at the end of the day so maybe that played into the receptionist's lack of customer service. It wasn't horrible or outright rude. It was at the end of the business day and the attitude was just very curt. She was friendly with her co-workers, but her overall demeanor just simply lacked. It's important to remember you work in the health industry. You may have seen hundreds of patients but to some that is their first time seeing and talking to you. In addition, you don't know what medically is going on in their lives that your sincerity can make a huge difference with... Aside from the receptionist, the facility was extremely neat and quick to get us in and out! Definitely a convenient location for doctors' offices in the same building. read more

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I came today to drop off a sample. They told me they close at three, but they had to close 10 minutes before. All I was doing was dropping off a sample and they couldn't do something as simple as that. I waited until 3:02pm it's just insane how they couldn't do something as simple as just taking my sample so they don't close at 3 PM. They close about maybe seven minutes maybe 10 minutes before. All they had to do was take the sample that I were to drop off that was it. I left the sample in front of the door and they said they don't care. Something so simple. Are you kidding me!!!!! read more

There are 2 Labcorps within 1000 feet of each other. This can be confusing. This one has a Subway in the same shopping center. You can't call them directly. You can only reach someone at their call center located Lord-knows-where. They ARE currently open on Saturdays from 8 am-12 pm. Google Maps says they are closed. Be aware. Don't believe Google Maps! The "locations" LabCorp site says they are closed Saturdays - FYI! However, once I got all that figured out and brought orders for my blood drawing, it was great. Total time (in and out) was 65 minutes on a busy Saturday morning. The phlebotomist I saw worked hard and was a pleasure to chit-chat with. Thank you, Labcorp, my expectations were surpassed. read more

Made an appointment. Was seen 45mins after that time. They seemed too busy and understaffed. This was for my elderly mom and she mentioned the bloodwork done was a bit scary...poke, poke, poke...poke and search. Added a photo 2 days post bloodwork (changing stars from 2 to 1). read more

Labcorp - Post labwork brushing from multiple pokes. - Laboratory Testing Near Me - Northridge, California

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Worst lab ever. Don't go here. Dirty. Unorganized. Don't know what they are doing. Always different people. Svuzxy facilities. Terrible parking. read more

I brought my mother here for a specific test that is not offered at Quest. [[HIGHLIGHT]]I was met with Percy, who went above and beyond in explaining every little detail to us and answering all of our questions thoroughly.[[ENDHIGHLIGHT]] He did so with utmost patience and compassion, and we wanted to recognize his professionalism and the way he handled our concerns. When I told him I wanted to leave feedback for him, his response was "if you'd like to, please address the entire team." [[HIGHLIGHT]]His response showed humility, and it showed us how much he cared about recognizing his team as a whole and not just himself individually.[[ENDHIGHLIGHT]] Percy and everyone who assisted us today were outstanding, and we're so satisfied with the care we received. As a result, we will be switching my mother's medical group to an alternative group that is accepted by Labcorp, because we prefer the service we received here. We're so glad we stopped by this location and we want to thank the team, including Percy again for the patient-centered care we received today! read more

I had an appointment at this facility. Their system said I was 5 minutes late checking in. After waiting an hour the guy at the front desk says I was put in the no appointment queue. I said it would have been nice if you had let me know this. He says he wasn't aware that I was put there because of the automated system. It says in their reminder appointment email that this would occur after being 15 MINUTES late. I asked him how much more it would be and he said it would be another hour! That did it for me. What they should have done. 1)honor their 15-minute rule 2) rather than blaming me for being 5 minutes late place me immediately in the next station 3) notified me of my placement in line if they have changed their rules. What do you think? read more

This place sucks the workers here are rude they make you wait outside and don't even tell you anything no updates about you could come in get checked in or anything read more

I did bloodwork 2 weeks ago and had a pleasant experience at the lab- everyone was polite and helpful. HOWEVER, Labcorp never sent my results to my doctor, they don't answer the phone, they haven't responded to my voice mails, and they are never open outside of my working hours so I can't walk in to ask them about it. My doctor has called and they can't get help, either. I literally cannot find a way to contact ANY HUMAN to help me with this and I will have to now delay my procedure so I can go to ANOTHER LAB and go through this again. Absolutely unacceptable customer service. read more

Zero stars. I booked an appt for today over 2 months ago for the 18350 Roscoe location. I received a confirm email a couple days ago with the 18350 Roscoe location indicated. Got there to find the 2nd floor lab suite empty, with a sign outside saying to go the the 7th floor. I go to the 7th floor and it is Dignity Labs, not LabCorp. Dignity blames LabCorp for the sign and the confusion. LabCorps website has no phone number for easy access to figure out where I should go. I cannot reply to the confirm email because LabCorp doesn't check replies. I finally find this location. Had to drive from 18350 Roscoe, after having to pay for parking. I get here, late of course because LabCorp gave me the wrong information. And guess what? They don't have my lab order. And I get looked at by their staff and other patients like I am a crazy person for being frustrated and annoyed. Because I am the inconvenience? What if I were disabled or without transportation? Doesn't matter so long as LabCorp is making their shareholders $$$$$. read more

Pretty bad service. What's the point on booking appointment and wait for almost an hour? The are VERY disorganized and clearly low in customer service care. read more

If there was a negative star this place would most definitely get it!!!!!! The guy at the front desk taking patients information was FUCKING RUDE as hell !!!! Attitude problems at its highest he was making nosies because he was upset and annoyed of all the patients that were coming in!!! This guy needs a reality check, if he can't handle this job than it isn't for him!!!!!!! People in the back expect Jose were horrible attitude problems I swear smh !!!!! I don't think I will be returning as time soon read more

Easy to find in a small strip center. Easy to find parking at 8 am. Office waiting room was full and neither of the check in stations worked so a manual sign in sheet - why not put a sign on them? They're understaffed or over booked or both. The appointments online are short time intervals but when i came in on time my wait time was an hour since they took same day appointments ahead of me. Prepare for a wait as i was told "this was the busiest location" ? Smh. read more