Results take forever to get back. You have to call to get your results sent to you after waiting a…read morelong time. Then they have to FAX your Dr to get approval. They are rude on the phone and I will let our Dr know that they shouldn't do business with them anymore.

Had an appt. for a blood draw this morning and received a confirmation code upon booking so drove…read morethe half hour only to see a sign slapped on the door saying they're temporarily closed due to a building maintenance issue with no known reopening date. Nice! You could've contacted me to tell me that. When I attempted to call the customer service # on the sign, I was eventually hung up on.

If you're already going through a hard time they make it worse, specifically the white male that…read moreworks here with glasses. He is extremely rude and says inappropriate commentary to people coming to use the facilities such as "if he had a dollar for every time someone told him they won't be back" and telling people don't get caught. It's extremely rude given people are already going through a stressful time. They overcharge i've paid 80 dollars, 57 dollars multiple times.

this place is a scam they charged me 70 dollar for a drug test that I knew I was going to fail the…read morefirst time they said I have to pay a extra 25 dollars because I have marijuana in my system this the biggest scam in the world I don't even know why I'm drug testing because Wixom is so racist man they know it I never in my life paid 70 dollars for a drug test then they gave me a random color that gets called in the morning but I have to work a set schedule and I cant accommodate that request they know all this they are doing is to screw me over because I could test later on in the day when I get off work but they made me go in the morning after I told them I work mornings DROP ZONE IS A SCAM FIND ANYWHERE ELSE

Every time I go here (it's been three so far) I feel like they actually care. They are kind and…read moreknowledgeable, and help me so much. Very appreciative!

I visited last night due to having very little of my medicine that I take for my type 1 diabetes…read more The check in process was super simple and I was in and out of the building under 45 minutes with a prescription sent. My pharmacy needed more information today in order to fill my script but the physician, Lauren (who was wonderful), was not in today and wouldn't be until tomorrow. Knowing that I had run out the staff at IEP Novi went back and forth with me and my pharmacy to ensure I had my prescription today as it's essential to my health. In addition to going above and beyond to make sure my medical needs were met, the entire staff was super happy and genuinely gave off the vibe that they love helping others. If you are looking for an urgent care or need a medication filled until your next doctors appointment like me, I 10000% recommend this urgent care!

I highly recommend Advanced Enviro Clean. They are very professional. They explained everything and…read moreI felt very comfortable with the team in my home. I appreciated that they are a smaller company that you can actually speak with a human!

Fantastic company to work with! We bought a 1960s home knowing that the basement floor tile likely…read morecontained asbestos. Due to some planned renovations in the basement we knew we needed the material abated. Marcus and Jeff at Advanced Enviro Clean were great to work with from start to finish. They explained the abatement process in detail, answered all our nervous homeowner questions, and completed the project in a timely manner. I appreciated their straightforward approach and evidence based guidance on the risks with asbestos. I would absolutely use them again and have already recommended them to some friends and neighbors with similar concerns in their homes regarding asbestos.

Outstanding care: Seen as a person first, not a diagnosis…read more I am the care manager for a 92-year-old woman with advanced Alzheimer's and dementia, and today we had an appointment with Dr. Christine at Avalon Primary Caree that went far beyond anything we expected. Healthcare settings can be overwhelming for patients in her condition, but this visit felt calm, respectful, and truly productive. In just one appointment, we achieved more than we have in multiple visits over the last four years with previous primary care, cardiology, and neurology providers. Dr. Shina addressed every concern, including things we did not even know to ask about, and introduced us to services and resources that will immediately improve her quality of life. I arrived with a long list of questions, and every single one was answered thoughtfully. Many doctors become dismissive if you do not use the right medical terms, but that never happened here. Dr. Shina encouraged questions and made sure nothing was left unclear. We left feeling fully informed and supported. What stood out most was her bedside manner. She spoke directly to the patient, looked her in the eyes, asked how she was feeling, and treated her with dignity and compassion. That combination of knowledge, patience, empathy, and genuine concern is rare and it made all the difference. The office was easy to find, clean and spacious. The staff was helpful and efficient. Lyndsey, the MA deserves special recognition for making the entire experience even better. We left with referrals, a care plan and real hope. I believe every patient deserves the level of care we received, though it is difficult to find today. I am deeply grateful to Dr. Shina and Avalon Primary Care. Thanks again!

I'll start by saying that I have been dealing with many different doctor's offices, receptionists,…read morenurses, etc for about 11 years now - and I just have to say, Avalon is at the top of my list for some of the best medical care I've received. I see NP Bre'Ana Strong, and she has been nothing but caring, kind, understanding, and patient with me (qualities that I think can be incredibly rare/uncommon in the medical field, especially when it comes to primary care.) She went above and beyond at my last visit to make sure both a physical and mental health care need were taken care of - and she didn't rush me or make me feel like a burden. I couldn't believe this office only had a one star rating on yelp, I had to come here to fix it. The nurses here are also super friendly and welcoming (very important when you're dealing with health stuff, IMO!) and the receptionists were kind and welcoming too. I don't even necessarily expect that, but these folks bring it. Thanks, Avalon team!