LabCorp is a great place to get your lab work done. That being said if you make an appointment you should not have to wait 30 to 70 minutes. They were extremely busy. They were running behind. They were short of help, which I have patience for. I understand that these things happen. However, no one there and there were approximately 30 of us inside and may be another 10 outside waiting. Not everyone having a place to stand or sit, could not understand the receptionist she meant well. She tried hard, but her accent was so and mispronouncing of names caused additional confusion and frustration. I would suggest they hire someone just for the desk that can speak English and pronounce names properly, so that people didn't sit there wondering who was being called and what the person was saying. read more

I would love to shoutout these people for the continuous effort in the community. Your employee Jerrel Collins provided a timely and joyful experience through my test. His bed side manner is remarkable for the short period of time of the test was. Ask for Jerrel God Bless you brother read more

Labcorp - Laboratory Testing Near Me - Ocoee, Florida

Yelp forces us to give at least one star. This place is ridiculously slow. There is no point of making an appointment. I take that back. You just wait an hour less than the other 2-3hour walk in patients. You have to sign it at the front desk BEFORE you go the Express check in machine. Don't really understand the point of that. It would be better if they put a sign by the window. There was a notice on the wall between the two machines but due to the amount of patients standing around covering the notice, I was unable to see it. There was only one lady at the front desk checking in patients and answering the phone. Seriously shortstaff. I was listening to the other patients complain that this is an ongoing issue with this particular location. But just like them, due to convenience (location wise), we are all stuck here. read more

Labcorp - Nice idea, but not much thought went into how to make this useful. Make sure you sign it at the front desk THEN check in here. - Laboratory Testing Near Me - Ocoee, Florida

Save yourself the time and choose another location. The staff at this location isn't helpful , they do not try to help the customer with any problems when signing in (very rude). The sign in screens are extremely dirty, plus there's not enough seats available for the customers. I had to stand for at least an hour due to inadequate seating . I arrived early due to the appointment email saying to arrive 15 min early and I still had to wait a 5 hours . The staff Blatantly spewed insulting words at me and was very hostile ( Chanel) , a person like this shouldn't exist in the medical field . If I could give 0/5 stars I would. read more

I don't know who is worse LABCORP or Quest. I had my Doctor fax over my lab order to save me from going cross town to the Blackwood location. This was Monday. I get off work at 0500 on Thursday stand outside until the open, check in and was told they didn't get it. That afternoon I called my Doctor and it was verified they sent to the correct number. Tried calling LABCORP but never could speak to a human. So I went back again on Friday and was told the same thing. Not at all happy with the receptionist both days. I hope this will help them get their act together. If you're not happy there find something else to do. Made the people feel welcome and a little smile works wonders. You got us over a barrel don't rub it in. read more

They did what I needed but I sat for over 2 hours waiting which is what it is... however the self check in is fine, HOWEVER for the older generation it can be difficult and stressful. I got behind a gentleman who was trying to register him and his wife and was having difficulty do it. Unfortunately his eyes sight was not the best and it just seemed overwhelming for him. One guy tried to help but for what ever reason it was not taking so he gave up. I asked him if he needed help and we finally got him signed up. Now through the process of getting them signed up 5 other people registered on the other machine prior to me. That ok we all finally were taken care of. THEY meaning the Lab staff should have people there to help them with the process instead of letting the older clients founder trying to register. He was not the only one there were a few more after us... just food for though!!! read more

This place is the worst, every employee are soooo sarcastic and rude, I set an appointment and was seen a hour later. I had a urine test to take that's why I set the appointment... the office was packed so I went to my car and asked to get a call when it was my time but didn't get a call almost a hour later I go back in and was told my name was called. Everything about it is just unprofessional!!!! read more

Waited 1 hour 20 minutes for an appointment time. Staff needs to damn cheer up. Or wipe something down. So dirty! never seen a sweat shop vibe in a medical center till I came to this place by random for a job testing. Any question I had irritated the hell out of the employee performing my appointment. read more

I walked in to take my drug test the wait was extremely long so I had to drink plenty of water when I peed the lady turned my around and said my pee looked like water I told her if she thought it wasn't pee to smell it she said no and dumped it out then proceeded to say " you have to stay for 30-40 minutes to retake the test after I was there for 2HOURS straight then I told her I had to work she told me it'll be a refusal since I couldn't stay in redo it . THIS PLACE SUCKS read more

My mom had an appointment at 11:15 and she still waiting for her turn to get her blood drawn. They only have one person drawing the blood. If they are short staff they should not allow walk in and limit the appointments so the staff can caught up on their work. read more

If you want to waste time this is the place for you, doesn't matter you have appointment or you just walking you still have to wait for 2-3 hours, and after that Interesting things will emerge from here. They will ask you is you have the registration number or not when another location Labcorp doesn't ask for this and you don't have it you gonna start over again and people who work in here they very very very rude,Especially the front desk staff they hate this job so much and they gonna rude your day and wasting your time no matter what happens no matter your race. They must get retraining. I hope this gonna help who ever read this. read more

Without a doubt, the most useless, uncoordinated staff I have ever seen. Went for a pre-employment drug screening and was told I'd be texted when they were ready for me. After an hour of no text, I asked for an update and was rudely told by Marina at the front that she had texted and I must have put my number wrong. The number they had in the system was correct, she lied. After another hour of waiting, I was called in for the test only to have an equally incompetent assistant unable to figure out their system as it told them my registration was "cancelled". After calling both my employer and the third party that handles the screen, it was confirmed the registration was fine, and that LabCorp just needed to scan the barcode they were sent. I was then informed this location doesn't even have the hardware to scan a barcode. On top of all of this, the lobby and back rooms were filthy. Thankfully, the third party was able to relocate my screening to the CareSpot up the road, where the entire process took less than 30 minutes. Stay away from this location at all costs. Seriously, you're better off driving as far as it takes to go literally anywhere else. Fire your rude, lying receptionist, and install some hardware that can keep up with technology. read more

This place isn't perfect but it isn't bad if they have most of there staff the can get people within 30-45 minutes and of course if its a walk in it'll be at least an hour or if you have a scheduled appointment they will still call you. Some people are really impatient even when LabCorp is understaffed, had a employement drug screen and marina took good care of me even when I couldn't hold my pee she told me I'd have to wait 30-45 more which I know would an hour or less. At the end of the day all you have to do is be kind and wait patiently, and be kind even if the staff is having a bad day, try to make their day by having a small conversation and understand that this a clinic and none are perfect. read more

How do you open at 6am and then have to get ready. Staff should come in a few minutes earlier to get computers up and running and to get dressed. It's 6:21am and no one has been called back because they are getting ready. Staff is not friendly they are rude and feel as though you are bothering them. A older lady asked a question and the front desk lady just told her to have a seat! She could have taken a few seconds to address her. There is no privacy. I was called up about my insurance and was asked for a credit card the front desk was very loud! Could that have not been done in the back? A long line out the door 6am to sign in at the kiosk, but staff is walking around talking and laughing. they could have taken some of the people at the desk. But no they continuedd with their conversation with co workers. The tech came to the door to call a name but no one heard her she said the name but turned around and started talking and laughing with a coworker and everyone in the lobby was asking the name but she continued her talking and once she was finished she called the name again. I would not come here again! read more

I didn't have to wait at all. I came in as a walk-in and was seen right away. There was plenty of staff. I came in for a three-hour glucose test and after the first hour become lightheaded and faint. The staff helped me a lot. They gave me water, carried me to the back and let me sit in a recliner until I felt better. They really cared about me and helped me in a difficult situation. That kind of help is hard to find. Everyone was kind. read more

If I could give this location zero stars, I would. The wait time is very long. They state they have a 13 person max capacity in their lobby in regards to COVID-19 precautions, but they are definitely not implementing it. While everyone was wearing their mask, there were far too many people in the lobby for far too long. On top of a not so good experience with wait times and unsafe COVID-19 precautions, the front desk staff is not very nice either. My lab tech, Yamile Nieves, was extremely nice, helpful and full of energy. If the rest of the staff had the same values as her, this location would improve immensely. read more

This place is a vicious cycle of ignorance, ineptitude, and indolence. The place is packed with "patrons", a term I use very loosely, who are typically unruly and impolite. Since the staff must deal with this on a daily basis, their patience wears very thin. Even if you carry yourself in a respectful demeanor you are still treated as if you're a leper with bad breath who just cracked a joke about their mama. On my last visit I was called back into a waiting room to have blood drawn and forgotten about. After popping my head of the room a few times and asking what the deal was,I was finally but reluctantly waited on. As Rhea P. pointed out, they let you book an appointment online but you're likely to still wait past your appointment time...... read more

Ok. So, would you say I look like a man? I understand my last name is Paul and it can be confusing at times to people. . .but when I'm standing directly in front of you and you still think my first name is Paul. . .are you kidding me? Situations like these at the front desk puts questions in my mind of if I should seriously allow someone in this building to take a needle and stick my precious body with it. . . Oh dear God in heaven. . . This is just a glimmer of what to expect at Labcorp. To me it feels like some state run health department, almost boarding on some government run institution in a developing country. . . Every genre of people can be seen in the waiting room. This is really amazing to me because it seems there are few places in life where this occurs in my world. . . Feel free to make an appointment online if it makes you feel better. It's not doing you any good, but at least you can say you had one. read more

This location is amazing! I never knew it was here until I was turned away from 2 Quest locations because I didn't have an appointment. I need a simple blood screen form my son and everyone at lab Corp was so wonderful. The receptionist was so pleasant and cheery even at 7am and the phlebotomist was extremely gentle and talked to him the whole time so he wasn't scared. Highly recommend!!! read more

God help you if you have to get blood test at this location. Just got my blood test today and I never ran into a staff so unfriendly this early in the morning. The faces were as if though they smelled shit on me. They will ask for a debit or credit card, but it's not mandatory and I recommend you decline. Think I will go to the Quest blood test location next time. On the appointment issue noted by previous reviewers. If you have a 9AM appointment and you get there say 7AM they will let you sit there and wait until 9AM and all the walk ins will be taken first. So if you have an appointment and you get there early don't mention you have one!! One last point. The nurses were all sniffling with allergy or a cold. I would recommend they wear a mask to protect themselves as well as the patients. read more

I scheduled an appointment for 6:30am on 9/6/16, and they have taken almost 1 hour to call my name to have my prepaid blood drawn today. The patient representatives are very rude, clearly disorganized, and they have called more than 10 patients that came in after me. This location is very overpacked without enough seating as I am watching patients standing against the walls with nowhere to sit. I will never return to this location again. read more

If you were wise enough to check the yelp reviews before heading to this location, let me just tell you that you don't need to read any further- look for a different location. There is a quest diagnostics about 7 minutes from this labcorp that seems to be better. My main issue is the negative energy among the staff that work at this location. Even if you treat them with respect, you're not likely to get the same treatment. You'll likely wait at least 30 minutes or more after your appointment time to be seen. Some tips if you find yourself there: 1. When you walk in, go to the window and put your name on the clipboard- list the time you arrived and your appointment time. 2. The staff will call you up eventually (may take 15-20 minutes) and ask for your insurance information and lab slip. They may ask for a credit card but YOU ARE NOT REQUIRED TO GIVE IT TO THEM- you will receive a bill for any portion that is not paid by insurance. Then sit down again (if there are any chairs free) 3. Wait to be called in by the phlebotomist. 4. Once you're called in, you'll walk into the phlebotomy room and its a very quick process to draw the blood- then you leave, no need to stop at the counter again. The phlebotomist does not seem to have the information on what labs you're having done- the only thing they see is what kind of containers to fill. If you ask the phlebotomist questions about your specific labs, they're not likely to know the answers. The front office/checkin staff are the individuals who enter all of your labs into the system- they are the ones who will ask you if you're fasting, etc and have information about the particular labwork you're having done. Hope that helps! read more

I'd recommend you to make an appointment somewhere else. My appointment was at 10 but they took care of me 1 hour 30 minutes later. They take people from the list in an order, it doesn't matter if u r walking or u have an appointment. I was fasting and it does make sense for me to wait 1.30 more... read more

I've almost always had to wait between 1 to 3 hours to be seen by these folks. Idk why they always take so long. Last time I went I had an appointment but waited 2 hours anyway. Dread going tomorrow. read more

You will have to wait a long time at this LabCorp with an appointment. That's right, WITH an appointment. Online they show to have slots available but when you show up they have over 30 people waiting. I made an appointment for 12:00pm, checked in at 11:50am and its 12:32pm and I am still waiting. Their availability shown online it's a lie. read more

I am in awe with the way I was treated at this place. I went to Labcorp to have my bloodtest done. I can still not beleive how the nurse in charge on drawing my blood questioned my face expression (a bit of pain). She just asked me if I had children, that i didnt know pain!!, well everyone knows I cant have kids because of my 2 times ovarian cancer. And I am great! Well, ma'am I know pain, i know how it feels to have a C section without a baby coming out of my body! Oh believe me I know!! I go to Labcorp to continue on my check ups not be questioned and schooled about the 3 children you had ( blessed them). I just hope you, have a better judgement when expressing your thoughts, you do not know who is your patient and what they've been through! #labcorp you should train your staff better. Focus on treating everyone as a human being, not as number! #labcorp #ocoee #humanemedicine read more

Trying so hard to update themselves but to no avail. I just wish my health insurance would get in network with quest lab. They could teach labcorp how to treat a patient! read more

I visited this location yesterday and had to deal with two very rude front desk women that did not speak English well. The Latina front desk clerk yelled at an older Chinese man to sit down when he went to ask her a question. If that was my dad I would have had a problem with her. The other Latina lady with the bob cut hair was singing so loud and unprofessional in front of the patients! Don't understand why LabCorp has two Spanish speakers at the front desk??? You need to have one Spanish and one other language for other languages as well. That area has lots of Asians and Creole speakers. Let's see some Employment Diversity there! What made me so upset was when the Latina front desk clerk yelled at a Haitian man telling him to bring a translator next time while there are two of them speaking Spanish. Let's see changes and employment DIVERSITY!!!! read more

Wish I had checked yelp first. Not enough chairs in the waiting room to fit the 20 plus people waiting right now. Very slow service, even with an appointment. read more

Don't come here. Constantly running behind on appointments and wasting your time. Just don't come here.

Even with an appointment the wait is over an hour. They only have two techs. This is not QUEST's service model at all. Staff is nice and all but LabCorp has not equipped this location for success and customer satisfaction. read more

Staff appeared confused & overwhelmed. Arrived early and waited 20 minutes past my appointment time, but decided to leave when I heard others with appointments were waiting over an hour. read more

Scheduled an appointment for 8:45 am October 2, 2017. Seriously regret not looking at Yelp reviews prior to booking an appointment. Scheduled my appointment here because LabCorp was preferred by my insurance carrier. Reception staff are incompetent. I specifically told the first person (an older white woman) that I needed my blood drawn by 9:00 am per doctors orders. This was disregarded and I was told I would be called up to get my information. 5 minutes until 9:00 am I was finally called me up to get my information (this time by a different receptionist, a younger black woman). DX Codes were listed on my bloodwork sheet, so I don't understand why there was a delay. Come 9:00 am I told the receptionist that was getting my information to give me my license, insurance card, and paperwork back as it was now 9:00 am and per the doctors instructions my blood needed to have been drawn already. The older white woman who I had initially told that I needed my blood drawn on time or by 9:00 am stated that it doesn't have to be by 9:00 am it can be a few minutes later. Clearly she must know more than the doctor that prescribed the blood tests! I called and spoke with the supervisor (her number and email is listed on the glass in front of the receptionists) who apologized but stated that appointments are not seen on time and are usually seen 15-30 minutes after their appointment schedule. She also stated that the website does NOT state this which can be misleading. Her example was that if you have an appointment with a Doctor you are not seen exactly on time. Well the Quest I have visited in the past has ALWAYS seen me on time either earlier than my scheduled appointment (by a couple minutes), exactly on time, or at worse less than 10 minutes past appointment time. Ultimately going to stick with Quest Diagnostics where appointments are on time. read more

The staff at the Ocoee Labcorp Location is exceptional! From the moment I walked in, they all made me feel like family! The front desk coordinator, Yamile, was welcoming, hospitable, knowledgable and made me feel so important. I was able to quickly sign-in and was fully informed on what to do next. Knowing that I had a limited time to return to work, the staff expedited my procedure and I was out in 20 minutes!! Although I may never need to return, they made me feel like I would go back 1000 times! The lab worker that attended to me, Marina, was so incredibly sweet and warm. Her positive attitude portrayed such knowledge, professionalism, and calmness that it was clear that she could probably do this procedure in her sleep. Within less than 5 minutes, I was done and out of the office. I have never had a doctors visit that went so well and one that I would not mind doing again and again. Thank you Labcorp Ocoee Team. Your gentleness and professionalism made my entire week! Sincerely, The Lawyer read more

I made an appointment and was seen within 15 minutes of checking in, which is even quicker than my primary care doctor. Bridget was friendly and found my vein and drew blood immediately and painlessly (I am normally a 2-3 stick girl with notoriously hard to stick veins, so she really deserves a medal for her work today). Overall a great experience, considering. read more

Forget it. Do not make an appointment here. I have a 9am appt. it is now 9:45am. The room is filled with people who have appt and some without. Go to another area. This location has no respect for people's time. The receptionist is taking folks without appt in between which I understand but those with appt gets screwed. This place clearly cannot handle the crowd. Run! read more

This place is a joke. Appointments are seemingly useless. All the appointment gets you is a priority check into hand in your paperwork. You do not get called back any faster. Never again. read more

As for me, it is the worse place to have your blood drawn, inept reciopnists with no customer service trainning, yesterday I walked in to the place and it look like the Welfare's office, people standing outside and inside, so I left and scheduled an appointment for today. The receptionist greed me with an attitute sign and seat, 30 minutes later shouted "everybody with an appoinment come to the window", we all with an appointment got up and form a line, then she asked the first in line, did you sing in?, he responded yes, take a sit, he responded you called us all with an appoinment to the window, she responded I did? later 3 women that were suppossed to have urine test and were told to drink water wanted to used the restroom and she said take a sit and wait for your turn, you can only imaging, they change her name from Veronica to all the no nice names that came into their minds, the sad part is that at this moment that I am writing this comment I have not have my blood drowned, because I walked away again today and I will schedule it an another place. By the way I given them Zero Star, but there is no zero. read more

Go to another location. I agree with all the other 1* ratings. This place is PACKED by 7am and all appointments are late. It's probably because it is so close to the big hospital, but regardless they are not organized and you will sit in their gross waiting room for at least 30 minutes after your appt time. This morning I had a 7am appointment, when I got there the waiting room was full already. I signed in on the sign in sheet and the electronic kiosk. I sat down from 7am until 745 and nobody ever called my name up to get my paperwork. I was going to be late for work so I had to leave. It is very frustrating because I had to reschedule my entire morning to make it to this appointment and now I have to do it all over again. I will be going to Winter Park location instead!! read more

DO NOT GO HERE!!!! they are a big corporate chain. staff is totally incompetent and rude . took for every to get in when I made a appointment. it took three times to draw blood when other places I been hit it first time. tried to pay the day I went in and could not because there computers were down was given a price and then received a bill for three times the amount! and when I called no customer service they refused to help me and called me a liar! I would give them a lower rating if I could! read more