I've been going to this site for my primary care for years and have NEVER had the experience talked…read moreabout by these two reviewers. I also went there recently for urgent care. The staff have always been friendly and helpful. The waiting area has never been crowded when I've been there and I've never waited more than 15 minutes. The doctors I've seen there have always taken their time with me and are very responsive when I've sent requests or questions using MyChart. I've been very happy with my overall experience with the Sutter East Bay center in Orinda.

Whose idea was it to mash together urgent care + radiology + ob/gyn?…read more When I arrived there was a pre-teen continually vomiting violently into a bucket in the same waiting area as a bunch of pregnant ladies and people getting cancer screenings. I could see it being in the same building---fine--but this should *not* be the same waiting area! And there were only 2 admins for those 3 offices, so check in was as slow as molasses. It was 15 minutes in line before you can even talk to a person behind the desk. This represents the worst of what medicine is becoming.

This location is painfully slow. I was first on the waiting list and there were only two other…read morepeople with appointments. But here I am still waiting 45 minutes later, even though their own board says they are serving 0 patients. No idea what they're doing back there but it's not taking blood. Labcorp is infinitely faster but I have one doctor who only works with Quest. I may beg her to switch. No one at the front desk even asked for my order for 45 minutes.... The actual technician did a pretty painless job and was nice, but they have got to do something about processing patients better.

My appointment went smoothly. I easily registered with my…read moredrivers. License on their machine. Folks, apparently without an appointment, we're there already. Peng explained to them, why she would be taking me in, prior to them. I was there to have blood drawn for them to check more in depth than I could get Kaiser to check for. Peng was personable, professional & very competent. The entire visit was A+ for me.

I scheduled an appointment at my home for a blood draw for a metabolic panel to check my health. I…read morecalled Lay Lab via the phone and my call was answered quickly. The person who received my call was very pleasant and nice. I was able to schedule an appointment at my home for the blood draw the following morning. The person who I spoke with, Bernadeth, explained the blood draw procedure and told me she would be at my house at 8 AM the following day The following day I received a text from Bernadeth telling me that she was on her way. Bernadeth arrived at my house a little early and messaged me if it was OK to do the blood draw now. I told her it was fine. I opened the door and was met by Bernadeth who was dressed appropriately and in fresh scrubs. Bernadeth presented me with her business card and politely asked if she could come in. She entered my house and asked me if there was a place I felt comfortable for the blood draw. I directed her to my kitchen. Bernadeth was very professional, put on rubber gloves, laid out a sterile pad on my kitchen table, and explained the procedure to me. Bernadeth found a vein she liked and carefully cleansed the area where the needle was to enter my vein. Bernadeth's skill in placement of the needle was fantastic and I didn't even feel the poke nor any pain at all! After the draw, Bernadeth placed the needle in a sharps container, gathered all the equipment she had used for the blood draw, and put them into a plastic bag. Bernadeth explained the procedure for the results, thanked me, and left my house. I would like to pass on that the level of professionalism, communication, attention to detail, and sanitation and safety practices were greater than I expected. The in-home service was so convenient for me and the cost was extremely fair compared to if I had to travel to a clinic for a blood draw. Nevertheless, I highly recommend Lay Lab for any blood draw procedures you may need!

My mother has challenging veins. Due to this, it can be difficult to get a good blood draw for…read moreher. Bernadeth is patient, kind and gentle. She has demonstrated the skill to not only complete the blood draw, but to do so without causing pain and panic to my mother. Additionally, she works with my schedule to ensure we get our labs done at a time that is convenient for my mother and I. Bernadeth is compassionate and is an excellent phlebotomist. She will always be trusted in my home and with my loved ones.

Aaron was the technician who administered the MRI for me. He took extra care since it was my first…read moreMRI procedure. Aaron explained the procedure and helped me understand the steps to accomplish the task. He was kind and caring. I appreciated his efforts. His knowledge and expertise made the procedure go by quickly. I was grateful for his understanding. Please relay my gratitude and appreciation to Aaron for a job well done. He is certainly an asset to John Muir Medical Imaging Department. L. Wong

They did a good job the first time we came in. Quick to take us in, nice people. Today we've been…read morewaiting for 30 min with no one ahead of us, simply because they typed in the wrong knee to image and apparently it takes 30+ minutes to correct? Worried about competency issues at this center. Pretty terrible experience overall. Doesn't feel like they care about patients here.

I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

They are so amazing! At my daughters primary doctor, they ran out of flu vaccine and provided no…read moreplace to go for a flu shot that accepted my child ins. I researched and called around for more than an hour and found this place that accepted my child ins. They immediately took her in. They told me if the doctors ever run out of any type of vaccine for my child, I should contact them. My child didn't even feel the shot and praised the medical staff on the ride home. Staff and medical staffs are so efficient, nice, and accommodating. Super clean and professional. I'm blown away with their services and kindness, which is very hard to find these days.

I've never had such a joyful blood draw experience! Keven was extremely helpful and caring for my…read moresensitive body. She stayed with me when I felt faint and light headed. Margaret was really kind as well, getting me some tea and an ice pack. I felt very cared for. These ladies really make a blood draw experience enjoyable, which I did not know what possible! ;)

After a traumatic experience getting a blood draw for my 2 year at a lab, our doctor recommended an…read moreat home Appt. I had no idea where to go and I happened to speak with the scheduler at Bay PLS and she eased my mind. She said they had an experienced tech who had extensive experience with children. My wife and I were very nervous but the whole thing went amazingly. No tears, no drama and over in an instant. The techs name was Martin and he was fantastic. We will definitely be using this place again in the future!

From the owner: BayPLS specializes in home health care, laboratory testing, mobile phlebotomy (blood testing), and…read moremedical transportation services. Our services include COVID-19 Services, Therapeutic Phlebotomy, Mobile Phlebotomy, Clinical Research, Live Scan, Laboratory Testing, and Customized Corporate Services. Visit our website to learn more!

We were looking to get lead/asbestos testing done for a home renovation project, and TITAN's quote…read morecame in ~25% lower than the company that our contractor had recommended. They were super responsive & efficient: they were able to schedule someone to come by one day after I called, and we got results the next business day. I had also asked about doing more lead testing for the rest of our home out of an abundance of precaution, since we have two little kids at home. I really appreciated that Robert gave me fair & thoughtful advice vs pushing me to test as much as possible (which would be more beneficial to TITAN). Highly recommend them!

Stay away from this company…read more They secretly worked with my public adjuster behind my back and billed my insurance policy an outrageous $5,000 for an asbestos test -- all without my knowledge, authorization, or a signed contract. They even went directly to my insurance adjuster to request payment, bypassing me entirely. To make matters worse, their so-called $5,000 report is only valid for 60 days. If you don't complete the abatement work within that time, they charge you again -- even though all they do is reprint the same report with a new date. No new testing. No new work. Just another charge. When I filed a small claims case against them, they refused to accept the delivery of the court documents by not opening the door for the serving man, dodging service attempts by not answering the door. It was clear they were trying to avoid accountability. I had to find alternative ways to serve them because they simply would not cooperate. Attached is the invoice they charged against my insurance policy. I have also reported them to the California Department of Insurance and is pursuing them through small claims court. I will update this review with the outcome once the case is resolved. If you value transparency and honest business practices, please stay away from this company. Learn from my experience. If I Yelp has negative reviews ratings, I definitely will rate this company as negative! - Jason

Been with Helix for about four years now and after researching many new comers to the industry,…read morethey are still the best program to trust your wellness with! After having problems with exhaustion and weakness from two back surgeries I was desperately searching for help. A lengthy research process concluded Helix's program to be the best in class and extremely affordable compared to others. They handle everything in one service, no need to use multiple sources to receive supplies or medications. The staff is courteous and prompt, and always are there to solve any issues or answer any questions. Even being a long time patient, I've received discounts from Helix MWR! They are extremely flexible to meet your schedule and even come to any location you need to conduct blood draws. In today's world everyone needs an advantage, and Helix is mine! NO more exhaustion or back pain, consistently hitting PR's in the gym, and I can proudly say that I am in the best shape of my life and proving my past back surgeons wrong when they said I couldn't live an active lifestyle anymore. Don't fall for the other programs that offer a "low price", they will nickel and dime you for supplies and add-on's. Take your life back, or gain the advantage over your friends, and join Helix today!

This place has literally changed my life…read more I started several years ago and feel like 10 years younger. The mobile blood draws and delivery of meds make it so easy. The concierge service and teledoc appointments are the icing on the cake. I can't recommend this place enough

Dr Ching is the the most responsive and caring doctor i've ever had. She is authoritative yet super…read morerespectful. She is an amazing listener which makes her a very thorough and informed doctor. Her emotional intelligence as well as her medical expertise make her the kind of evolved doctor needed for the times we live in. I feel very fortunate to have found her.

Very patient and caring! Love having a momma to review all the momma-issues that come up after…read moregiving birth. Very thorough and easy to schedule with, parking is easy, and just off the highway (lab also available in the building).