Mary, Patrick & Vicki are all ROCK STARZ They move you in and out in a very timely manner great…read morejob

Was recommended to this location by another Mom. They were ready with two Techs when I had reported…read morehow the previous Lab had only one where my toddler witnessed the draw that failed. He didn't cry yesterday but sure did today after knowing what was going to happen. Despite how scared and strongly he resisted, Vicki and her coworker handled it wonderfully. Both veins wanted to give out and while one did, delicate adjustments and patience got just enough from both veins. My poor little doesn't have easy veins so to me this was a huge deal. Very grateful to both of the ladies who helped today and hopefully won't be back for a while but at least we know where to go next time. Thank you!

i had several questions about the lab report, not the testing results but the form and dates…read more deeply frustrating to try to get information even somewhat pertinent to my question. finally, i asked clerk, elizabeth, if i could speak with the supervisor. she LAUGHED at me. and supervisor refused to talk to me. and i was told " computer glitch ". soooo professional. classy. i finally figured out the answer. computers don't " glitch ". people glitch.

I have always loved eisenhower hospital. I truly trusted them over the other local hospitals owned…read moreby Tenet. Totally blessed that they helped me in my time of need when all I could afford was an HMO plan. However, I recently was informed that in 2026 they will no longer be accepting HMO insurance. They will only be accepting PPO insurances. Thats so sad, such a great hospital, yet... not for the us. #cakeordeath

Fantastic blood draw by "Summer". This Lab is every bit of 5 Stars - excellent customer service,…read morethey take walk-ins, minimal wait time (if any), high skilled phlebotomists, AND they are a fraction the cost of other labs - which is a BIG Deal if you are "self-pay". I typically have a really hard time with blood draws but these gals were great, they put my mind at ease and made sure I didn't pass out...lol. Great energy in this place! Grateful I was referred to them - they are the best! Only place I will go to from here on out!

I love going to this lab . They are super efficient . Hardly any wait time . In and out . The staff…read moreis wonderful & very attentive to your needs . I wouldn't choose any other lab but this .

Took 6 weeks todo a bloodtest. Failed and now have to now do it again. got charged yesterday 20$…read morefor no reason.

Great service! Very kind people and their customer service is terrific!!…read more Would love to see more people helping so the lines wouldn't take so long

Arrived at 3:40 PM, only to be told just before 4 that they wouldn't be helping any more patients…read more I felt especially bad for the two people ahead of me who had been waiting much longer and were also turned away. If you're not accepting walk-ins within the last hour, that should be clearly posted. Don't waste people's time. Very poorly run business.

They need more staff. There was only one woman doing the intake, blood work and processing.read more

This was easily one of the best Labcorp experiences I've had. The location on Bob Hope Drive is…read moreincredibly convenient--you can drive right up to the front entrance without having to navigate a huge medical complex. The front desk staff were warm, calm, and welcoming, which made the whole visit feel much less stressful than many other labs. A special thank-you to Chelsea, who is an outstanding phlebotomist. I require a butterfly needle and blood draws from my wrist, so I'm not the easiest patient. Chelsea was the perfect blend of professionalism, skill, and genuine kindness. She maintained eye contact, kept me engaged in conversation, and made me feel completely at ease. It was possibly the easiest and most painless blood draw I've ever had. Five stars without hesitation. I'll definitely return to this location.

If only a heard a hello, or some sort of greeting. But no, right to business. Given the sparse…read morewaiting area, I guess the vibe that I'm a number, not a person, worked. Inside, my nurse was nice, great at his needlework, and efficient. The run I was in, the booth, was a bit like the pens we would put cattle in, when I was a kid. But, it is the only lab option in the healthcare troubled desert. So, given there are no choices, I think they deserve good marks. A lack of competition often leads to quality that is absent of care or concern.

Took my mother here today to get her lab work done at this location. The lady at the front desk was…read morefriendly and helpful, The check in process was great and the wait time with an appointment was less than 15 minutes. Erika assisted my mother with her lab work, it's usually hard for the nurse to find my mother's veins but Erika found it on the first try. Thank you for taking such good care of her and making her feel at ease.

I got here around 6 am this morning and though I was 2nd in line, the man in front of me decided to…read morelet 8 people ahead of me. I was a bit frustrated because I was in a rush to get back home to bring my child to school. Irrespective of that, once we got inside all 4 computers were down. Likely due to the AWS outage. Not a great way for employees to start a Monday. My heart goes out to them! I was incredibly impressed how they stayed cool, calm and collected through it all. When it was my turn for a urine sample, the man before me in the restroom practically flooded the bathroom with urine. A very kind phlebotomist cleaned the entire bathroom before my use, adding to her difficult morning. The person who took my blood was Erika. She was patient, kind, gentle and quick. Given it was a wild start to a workday with a long line out the door I am incredibly impressed with this location and the staff. Thanks for a great experience! I am new to the CV and will frequent this location as needed.

BIG SHOUTOUT TO KIMBERLY!! She was so kind, patient and…read moreprofessional and performed the blood draw with ease and TLC. Kimberly is an exemplary " Brand Ambassador " for Quest Diagnostics! I would give KIMBERLY TEN STARS if it was at all possible on YELP! As an " Elite" Chevroned Yelper/- I take the review process very seriously and I highly recommend this specific QUEST (inside VONS in La Quinta) and ask for Kimberly!!

Thank you to ALL the phlebotomists that show up; perform an exceptional job. Thank you for being…read morepersonable, caring and prioritizing quality specimens. Your all appreciated

WestPac was quick to squeeze me in for an appointment after my doctor's office "lost" two key blood…read moretests I needed for surgery. Luis went above and beyond to get me the test results ASAP, calling me with all the updates. Thank you Luis; you give me faith that there are still plenty of folks in the medical field who are here 100 percent for the patients.

I have a bit of a phobia about getting my blood drawn from several bad experiences. Erica was…read moreMarvelous!! She is excellent at what she does and the draw was peaceful and painless. She is also a wonderful person. I am very thankful to have found her!!

fast, professional, clean…read more I was able to be seen here for a worker comp injury and for a personal problem. Staff members are very nice; providers are professional and knowledgeable. Exactly what I needed.

When Carbon Health first opened, I was excited by the idea of an urgent care where you could…read moreactually make an appointment. It seemed like a great alternative to sitting in a waiting room for hours or trying to time your visit to Eisenhower Urgent Care during a slower period. Unfortunately, the experience has gone steadily downhill since my first visit. The bedside manner of many of the NPs and PAs is disappointing. You get about five minutes of their time, and it often feels like they aren't interested in truly listening to your concerns. Instead, they seem eager to fit you into a predetermined diagnosis. If you don't present with one specific symptom, they quickly dismiss the possibility of what you think might be wrong--even though people can experience the same illness in very different ways. The medical assistants haven't been much better in my experience. During my most recent visit, the MA smelled strongly of cigarette smoke and barely spoke to me. I'll never understand why some people choose careers that require working closely with patients when they seem to have little interest in interacting with people. Unfortunately, this hasn't been limited to just one office. The La Quinta location has been just as disappointing. Across both locations, the staff often come across as though they'd rather be anywhere else than at work. Trust me--we don't want to be there either. Patients aren't visiting urgent care for fun; we're there because we're sick, worried, or uncomfortable. The least we can expect is to be listened to and treated with a basic level of care and empathy. If you have a choice, I would recommend Eisenhower Urgent Care instead. In my experience, their staff takes the time to listen, treat patients with respect, and make sure concerns aren't simply brushed aside.