4.5 stars overall. This UPMC Lab Services is located near entrance 2 of UPMC Passavant-McCandless…read more My primary-care provider had ordered several laboratory tests for me, and I visited this lab for the blood draw. Patients do not need appointments for certain hours of the week. I arrived on a Friday morning, and I registered in at a kiosk. Several minutes later, an employee called me to her window, and she checked me in. I thought that she should have smiled, but she did help me. I waited many more minutes in a chair in the waiting area until another employee called me. I walked back to a room where a phlebotomist drew my blood. She made courteous conversation, and she easily inserted a needle into my antecubital vein to draw my blood. Hours later, the lab posted my results for the several tests on their website.

Just got back from having blood work at Passavant Lab. I registered at the kiosk and they called my…read morename before I had a chance to sit down. Five minutes later I was in the lab and had my blood drawn expertly by the phlebotomist. Very efficient group and very pleasant people. Practically painless. I highly recommend this lab. They get you in and out.

I am a registered nurse, and I occasionally order lab tests to check on my health. To use Quest…read moreDiagnostics for blood draws and laboratory tests, customers can either obtain an order from an outside physician, or they can order the tests directly through Quest Diagnostics. Quest Diagnostics offers a variety of tests in the following categories: women, men, digestive, heart, infectious diseases, STDs, and general health. I had an order for a Complete Blood Count (CBC). Quest Diagnostics accepts walk-in customers, but I highly recommend that customers use Quest Diagnostics's website to make an appointment. I made an appointment for 7:30 AM, which is when this location first opens, and a line of customers was already standing outside on the sidewalk. Because I had an appointment, I was the first customer to be seen, and the other customers had to wait. Please note also that this business currently requires customers to wear a face mask during the pandemic. One other customer did not have a face mask, and I had to give him an extra one that I had in my car. My total time spent at this business was 10 minutes, and that included standing in line to wait to check in. The phlebotomist was very friendly, efficient, and professional. She scanned my order form, and she checked my name, date of birth, and address. She immediately found my antecubital vein in my arm with her needle, filled and labeled my test tube, and bandaged my arm. She followed infection-control practices, such as wearing a mask and gloves and disinfecting my skin. At the end, she wished me a great day.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Very bad experience with a phlebotomist over there today. Right off the bat they were barking oders…read moreat me. I'm a bit hard of hearing. I asked them to speak more 'gently'. Next thing I knew I was being threatenned with police action. The individual in question refused to provide me their name, the name and contact info of their supervisor, and asked the next tech to not provide me with that info either. very unprofessional, and I dont think that indivual should be working in the health care field. I've filed a complaint, but it's tough without real identifying info.

I recently had an excellent experience at Quest Diagnostics. The lab tech was engaging; hit my…read morevein the first time and she was efficient. The appointment schedule on the app makes it seamless. I walked in 2 minutes before my scheduled time, and I waited 3 minutes before I was taken back to have my three vials of blood drawn. I was in and out within 10 minutes. That's a win in my book.

Conveniently located next to Rite Aid. I always schedule online. I get a text 20 minutes before my…read moreappointment so I can check in remotely with one click and skip the check in process inside. I've never had to wait more than 5 min to be seen. Today I was in and out in 8 minutes from the time I sat down to the time I walked out the door! Just a hint - even if you don't know in advance when you are going, go online the same day and still make an appointment instead of being a walk-in so you get taken quicker.

I am taken care of quickly.Always a pleasant staff who takes their time and rarely misses the vein…read morewhich prevents bruising. I always go to this office since they send me the results of my blood work and it arrives in a day or two.

I had to visit this Quest location two days in a row. The first time we determined that my…read morephysician hadn't filled in the diagnosis codes and we both tried to telephone the office, but it was closed. I left and made an appointment for the next day after getting the diagnosis codes from my doctor's office. I returned the next day to Quest and had the most painful experience of my life trying to have bloodwork done. Two phlebotomists both tried twice to no avail and I had to leave. My left arm hurts for DAYS. The phlebotomist that first saw failed to scan the labwork prescription so when I went to a different Quest two days later, it took an additional 10-15 minutes to get all the information needed. Not the best experience overall, but the one I went to at McCandless Crossing and once we figured out what was needed, I had no issues and the phlebotomist was apologetic about my experience here.

Made a Friday morning appointment for 7am, showed up at 6:50, and was taken back immediately. The…read morephlebotomist was friendly, cannulated relatively painlessly, and quick. I don't use their services often, but when in need I'll be back!

My appointment was at 3:10, I think I walked in at 3:12 and was in my car driving away by 3:17. The…read morewoman (i wish i knew her name) explained everything but was so quick- for someone who hates needles, I barely had any time to be afraid because she was that fast. I would absolutely come back- I just wish I knew her name!!

Great phlebotomist Dottie is a great stick for me. She never leaves me bruised and she always has…read morethe patients needs and goes beyond making sure your comfortable from the walk through the doors to the time you leave.

Love drive thru check in, direct access to your space without being in waiting room with other sick…read morepatients, never touching door handles as the staff open doors for you. Dr. Lee was professional, knowledgeable and kind. Best medical visit I've had from beginning to end.

From the owner: We are a new and modern Drive-through Check-in Primary Care office, with an integrated healthcare…read moreteam, same day walk-in service, and an onsite wellness center. Check in and register in your car, then go shopping, take a jog, or drop the kids off at school, we'll text you an estimated time when your room will be ready! Prevent infection spread by entering directly to your exam room from the outside. No waiting room necessary! Besides primary care, we offer yoga, exercise classes, nutrition counseling, behavioral health counseling, and diabetic education. We will continue to build our integrated health team as we grow. Come grow with us, and experience a new kind of primary care. We offer lab draws, point of care testing, and often streamlined referrals through our direct contacts. We test Covid, Strep, Flu, Mono onsite. Preop exams; school, work and DMV physicals, and sick visits are just a small part of our services. We are physician owned and operated and take most insurances. We look forward to serving you and your Primary Care needs.

The address I have for this location is 5484 Campbells Run Rd, Pittsburgh, PA, but it seems like…read morethis is the only one in that area, so it probably means there. I've always had very good experiences with Quest Diagnostics. I normally go super early, so there aren't many other people there, but even this time when I went a bit later, they had an option to wait outside to stay safe during the pandemic and though there were a lot of people there, I was texted at exactly my appointment time to come in and was taken back almost immediately. They do a good job and are friendly with fast service.

Location is easy to get in and out of, ample parking. Made an appointment online, and due to covid…read moreI checked in on my phone and as I did when I arrived I was signaled to come in BEFORE my scheduled time and was in and out within 10 minutes. The phlebotomist who took care of me was friendly and professional. I would recommend this location and service for your blood work needs. I'll be back in a month for more blood work and will update.

Reagan, My major…read morecomplaint is exclusively the in-office wait time. Rather, a failure of logistics that led to wasting an hour of my Saturday. My employer ordered a lab, and I scheduled an appointment. Logistically, if the specific lab I was having drawn couldn't be done on a Saturday, I should have been notified when scheduling it, so I could have rescheduled it - before driving 20 mins there, waiting for 20 mins, and driving 20 mins home.

So... I know this seems like a strange business to review on…read moreYelp but I had such a great experience I feel like it deserves to be here. I had to schedule routine labs through my PCP and had trouble finding available appointments elsewhere. I was able to get a Saturday morning apportionment here just a few days after I scheduled it. I arrived and checked it easily at a kiosk by scanning a QR code I received when I scheduled the appointment. Two minutes later I was called back and the nurse went over my paperwork. The nurse was extremely friendly and bubbly and just made me so at ease about being stabbed in a few minutes. She took me to the next room, chatting the whole time. In less than 5 minutes the whole appointment was complete. Quick, efficient, and easy! I really appreciated it!