Two people there to draw blood, one of them was checking people in, which means just one person drawing blood, arrived at 6:30am, 8 people ahead of me, in the first 30 minutes they drew blood from one person. At that rate, I would miss getting to work on time. I had to leave for the 2ND TIME in two days. Labcorp is failing. The people who work there are great, but as always, they are understaffed. I guess I'll try again tomorrow. read more

All the above for LabCorp on South and Court st, my phlebotomist is Julianne she has never missed always professional always has a great attitude. I have been going to LabCorp for yrs and I've had 2 other phlebotomist that were good as well but that was at the old place on gold I haven't seen them since then I met Julianne,early morning draws are best for me and I'm also considered a hard draw so this is my draw station unless I move away from Shasta county Redding. read more

An unscrupulous company with no customer service. They ignore customer complaints. They say a manager will call you back but they never do. Don't trust what they tell you at the front desk because the company does not stand by their employees' words. Get things in writing there and then or it never happened. Will not use this place again if I can help it. read more

Great care taken by my phlebotomist Paige H. She was very professional, caring and expedient. I Will return to E. Cypress location for future lab needs. read more

I arrived at 10:00. I wasn't seen until 11:45. I could see the upright file they put your lab test in order for the phlebotomist to take you back. The receptionist kept putting everyone's paperwork in front of mine. The room was packed when I got there so I did expect a wait but when the whole room turned over twice and I still wasn't seen I was getting pretty mad. I don't usually get upset by waiting. Then a man came in and the receptionist told him the wait would be 35 min. I piped in and said really! I have been here 1 and 1/2 hours. He thanked me and left. Labcorp has a problem with keeping their offices open. I really don't know how many times I have run into the same scenario. One office across town closes for the day because one person didn't show up for work and they send everyone to the other one. This means double booking and if you don't have an appointment bring your sleeping bag because you will be waiting unrealistic times. Labcorp needs to staff their offices with enough employees to run the business. They are making a lot more money this last quarter I looked it up and yet they won't hire enough help? I have no idea what they pay their staff. But if the pay was good and fair there maybe they would stay working there and show up for work. The turnover of employees seems to be chronic. I'm sure they are stressed dealing with the understaffing issues day to day. I am looking for an alternative. read more

It's so disappointing to come to this office and continually having to deal with the same horrible receptionist. I've been coming here years and I watch as each person comes in and she treats them awful. I came here to post and saw I wasn't alone. I will be going to a new office but I also see this as trend in the labcore medical offices. I wish there were more options to get labs done. read more

The woman checking us for my daughter was incredibly rude. She told me it "would be a while" for my daughters appointment and when I asked for clarification of it being minutes or hours, she very abruptly said "I don't know, appointments will always come first. It could be hours!". It wasn't the idea that I had to wait, but the way the woman spoke with me that left us feeling unwelcome. I left immediately and will go to the Gold Street location that always lets us feel welcome. read more

The absolutely WORST. They ordered the wrong tests THREE TIMES. It takes forever to get results, and even if you pay CASH at TIME OF SERVICE, they will use coding to up charge you and send you a bill AFTER the time of service. I hate this company. read more

I had my blood tests on Wednesday, June 29th and was told they may be ready on Friday, the July 1st. Today is Thursday, the 7th and still no test results. read more

The first time I came here, the receptionist was horribly rude. I figured maybe she was having a crappy day or something, so I gave it another shot yesterday. Boy, do I regret that. She is so astoundingly unpleasant. She is rude, snarky, disrespectful, and needlessly unkind. The phlebotomist was great (and by great I mean she spoke to me like I was a human being) but I still will NEVER come to this location again. I'd rather switch to Quest than waste another 5 minutes of my life being berated by an unhappy woman who gets off on being nasty. read more

Don't bother, unfortunately I didn't read the reviews here before going there, it was the closest to my location so I headed over. Evidently the extremely rude receptionist hasn't been informed yet that her behavior is running people off or else she takes pleasure in seeing how many bad reviews she can garner for this place. After rudely being asked if I had a question when I presented at the counter then being tongue lashed for asking said question I promptly returned to the parking lot and made an appointment at the Lake Blvd. location. Which by the way has amazing staff, no lines and got me in and out before my appointment time with no sarcastic remarks or condescending comments. Do yourself a favor and take the extra few minutes to drive to the Lake Blvd. location. read more

the receptionist at the front was extremely rude and very non-understanding. her attitude completely turned me away from this location. I truly would not recommend this lab corp to absolutely anybody read more

If you prefer a verbal lashing in lieu of the traditional greeting from a receptionist, then this is the location for you. I was unfamiliar with the sign-in process as I don't regularly get bloodwork in this area. I got into line and was very sternly informed I needed to sign in on a clip board, fair enough. After signing in I stepped back in line, waiting behind another patron, once she was finished and I approached the counter I was again verbally lashed by this unusually disgruntled woman for my inexperience in this process. At this point I simply elected to leave and go the the Gold St. location. It's not as new and shiny, but hey, at least they aren't confrontational. read more

Had an early morning appointment and was a bit apprehensive about having my labs done. The process was efficient, the staff were friendly and Mercedes did an exceptional job on the lab draw!! Would highly recommend this location! read more

Very fast and efficient! Excellent staff who were very friendly and patient. Especially since my name was in the computer wrong because of an error my Dr. made. Over the phone they were very helpful as well as in person. I would definitely recommend this location. My husband and I were in and out within 10 minutes! read more

I don't really care about how friendly they are when getting labs done but how efficient they are. I can get in and out quickly and get it over with, they do that very well. read more