Not a bad visit. However, corporate needs to address how one bad employee affects everyone. My tech, Alexander, was wonderful. He was careful, attentive, and did his job exceptionally. The lady that was training him, was not. I wish I had asked for her name. So, I'll do my best to describe her. African American, around 40's. With a very bad attitude. I sat down as she berated all the people waiting in lobby. She snatched all lab orders and spat out orders to quiet, calm, clients. A lady went up to the window for assistance. She didn't get a word out of her mouth before this lady told her to sit back down and wait until the others before her were taken care of. And, that she learn how to make an appointment. This employee continued to be short with Alexander while she "trained" him at the front desk. While I was grateful for Alexander and the other kind technician lady. This one employee made my visit very uncomfortable and unsatisfactory. I hope someone in corporate goes through these review and is able to address this toxic employee. read more

This LabCorp location has people with appointments, waiting behind the walk-ins that do not have appointments. The young man at the front desk in a black shirt seemed to have multiple difficulties, processing orders, managing the office and getting information into the computer. At times he seemed frustrated, confused and incompetent. He also had difficulty matching up names with the paperwork. He seemed like a nice man who was just " in over his head" and needed much more training. I was there for 2 hours and 45 minutes, with an appointment, waiting for a blood draw. When the young man came in to do the blood draw, he first put on gloves as expected. I informed him of where the best and most generous vein is located on me. He chose a different location with a smaller vein. Before he inserted the needle, I let him know that vein usually blows before they can get adequate needed blood samples. Obviously, I have medical issues and this is not my first go round. He swabbed the area with alcohol, inserted the needle in the smaller vein and then painfully dug in several different directions attempting to get into the vein properly.. He then withdrew the needle completely and re-inserted it three times along the same vain line, some of which were outside of the area that had been cleaned with alcohol. At this point, we were still unsuccessful in getting blood. He then left the room for more supplies and I observed him grabbing door handles, touching cabinet surfaces. And rifling through shelves while still wearing the gloves he put on to protect me from contaminants. He returned not changing gloves. He alcohol cleaned a different site (wrist). When I pointed out the best place to draw blood, again, because it is a large vain, easy to feel and is normally used for medical procedures, including donating blood. He continued as if I had said nothing. The attempt for getting blood from the wrist/hand was a repeat of multiple sticks and uncomfortable digging. At one point, he even removed one of the collection tubes from the collection line and tried to reuse the same one at the second site. I'm not a lab tech, but it seems to me that those vials are vacuum sealed, and once they punctured for collection then withdrawn from the line and set aside the seal has been compromised. However I am not a phlebotomist.The blood draw was again Unsuccessful. I was relieved when he decided to call someone else for help. The phlebotomist/site manager appeared, looking very professional in a white lab coat. He greeted me friendly and asked if I had a preferred location for The blood draw. Of course I did. I pointed it out. He gloved up while we chatted in a friendly manner and about the order which was to be filled. After cleansing the site and getting new supplies. He easily filled five tubes with blood after one easy insertion of a needle. Finally, I felt cared for by a professional. And a successful job was well done. Unfortunately, these seem to be the only two people in the office. Therefore it's not possible for this one professionally dressed gentlemen to service all the customers that were there. I highly recommend using a different location. Although seemingly cordial and well intended, much training is needed so the office runs smoothly, efficiently, and most of all with proper safety techniques. Your health may be at risk at this location in my opinion. I intend to notify the corporate office that an inspection and training needs to occur immediately. For the safety of all persons receiving services there. read more

I have had work done with Labcorp several times over the years, both through a doctor and their "On Demand" services via their site. Today I went to their Riverview FL office for some routine bloodwork and experienced one of the most toxic, rude, and borderline abusive employees I have ever encountered at a medical facility. The person I encountered is named "Drew" and I believe she is referred to in other reviews on a different site as well when it comes to abusive behavior toward patients. Their system went down and she seemed to be having some kind of meltdown. She kept talking about them needing to close for lunch and said that unless we had a hard copy of paperwork from a doctor that she would not do any bloodwork for us depsite having prepaid through their site. She didnt even know what the Ondemand services were and told me I had to get a faxed copy from Labcorp before we could do our bloodwork. I tried to explain it was an online prepaid blood draw and she claimed this could not be done unless a doctor or Labcorp sent her a fax with an order number. For anyone who is aware this is not a necessary part of the process and Ondemand online services do not need a hard copy order - that isnt even available and anyone can find this out for themselves. I attempted to show her the email proof and actually gave her the order number provided by Labcorp. I could even see my order number on the screen on her computer with my name on it and she still denied me service despite having set up an appointment and having all the necessary information. I had already called Labcorp and they stated there was no need for a fax copy to authorize the order. During my short intense exchange with this toxic woman I watched her belittle and dismiss several other people, even an elderly man that seemed extremely ill who had been waiting before we even arrived - and keep in mind this after almost one full hour of waiting for an appointment made days in advance. After just over an hour of waiting I made an appointment at a different lab corp location nearby. I can only pray my next experience is competent and that I can receive the services that I have already paid for. For anyone who reads this, please be aware that this place is staffed by a truly negative person who has no business working with the public in this capacity. Her only priority was closing for lunch and playing power games with the people who came in needing blood work. I hope that she receives the same type of treatment elsewhere in her own life, sometimes it is the only way people like this learn to treat others with respect. Shame on you Drew, you are a true bully. read more

Lady at the front desk wasn't overly friendly but not necessarily rude. Place was packed. Surprisingly the wait wasn't horrible for as many people as were there. The Phlebotomist actually listened when I told her about past issues I've had with blood draws and honored my request of a different type needle. Techs from other locations showed compete disregard and jabbed me multiple times to end up using what I originally requested, so I was thankful she listened. She also got me on the first stick! read more

Had an 8am appointment today Doors locked no one there No cancellation ahead of time read more

I have not had any issues at this LabCorp. Their is ample parking. The check-in process is easy and done on a tablet but I've had to help older individuals before. There is not a lot of seats inside and give you the option to wait in your car. read more

Slooooooooooowwwwwwwwww Slooooooooooowwwwwww Slowwwwwwwwww Don't go! They have 2 people working- including the front office work. read more

This Labcorp does not work professionally. Only know money but don't know how to respect patients (customers). Not knowing how to solve even a very small problem. Stressing the patient for just $38.00 . It's not the patient's fault. If I'm dying, I don't want to be tested at Labcorp even just once. Good bye ! read more

I went today to get routine blood work done and I was in and out in 10 minutes. Even though I came in 15 minutes late due to traffic, they still honored my appointment time. read more