I kept hearing about this place for Covid testing but quite honestly I've never needed to even…read moreconsider it, up until a few days ago. I walked in and there was literally only one customer there. As the female employee was assisting the other customer, she peered out behind the counter to ask if I'd filled out the paperwork online by scanning the code. I immediately did so while standing in line and was assisted right after. A few people came in after me and while the young man assisted me, his computer locked up and he had to refer me to the other employee. Unfortunately the customer who was waiting behind me was able to go in front of me and I ended up behind him in the Covid testing line even though I was in front of him for registration long before he even came in. I feel like they should have let me go first. It's my only complaint and a valid one since I was feeling very much under the weather. They swabbed me very quickly and I had questions to which the young lady who swabbed me referred me to a nurse for my questions to be addressed especially since I was having symptoms. I felt like they were professional, kind and extremely patient with me. I couldn't ask for anything more when dealing with a business especially a business that is dealing with my health.

Needed a PCR test with relatively quick results for travel to Canada. Found this place which…read moreapparently was able to produce results quickly. The good: -minimal wait (after I cleared the check in guy who was super slow) -tests themselves were fairly quick -PCR results were available in about 36hrs The bad: -we were told that we would be text the results but we never received the text! Had to call to ask status, which was an ordeal (see point below) -calling in was a nightmare. Hold time was 20min+ and they kept dropping the call so I had to call back several times. It took me over an hour to get through

The best Labcorp in the area we go monthly for blood work and the staff here is the absolute best!…read moreWouldn't ever go anywhere else highly recommend!

The staff were great and very friendly. I took my two year old and they did an amazing job…read more Thank you Leticia and the other phlebotomist (sorry i can't remember the name) for making the process so easy with him

I've been here numerous times to take my clients for routine blood work and have been here a few…read moretimes myself. Overall it's not bad the receptionists have been cold but for the most the staff are helpful. Walk-ins are a go here which is good and the waiting area is a decent size compared to a lot of other clinics. Checking in has never been all that bad and as of writing this review they have kiosks now that check you in very quickly. Of course if your primary provider will do blood work go there but this Labcorp has always been a fairly smooth place to do it.

Terrible. The staff needs major training on how to work with people who have disabilities -- they…read morewere insulting and demeaning to my Autistic child. Additionally, the reception is left vacant for long periods of time and the drop-off process is confusing. There was no clarity on where to leave a test sample, and the person who was working there seemed furious that we even asked. We will never go back.

Phlebotomist was horrible, kept switching arms and moving the needle around and still couldn't get…read morethe blood sample. Checkin was chaotic and disorganized, staff is unfriendly and condescending.

DO NOT GO TO THIS LOCATION! The photos say more than enough, but I'll share my experience with the…read moreoffice. This location is normally very crowded so be prepared to wait. Luckily I only waited about 15 minutes before being called to the back. You check in at a kiosk, then wait to be called to the front desk to hand over your prescription. The lady and the front desk and the lab tech that I had were both friendly and helpful. The tech was phenomenal! She found my veins with ease (which never happens) and had me in and out of her room in less than 5 mins. I was so nervous to get my blood drawn, that I didn't notice the condition of the room until afterwards. Then I walked into the bathroom and almost passed out! Dirty floor, sink falling off the wall, dusty pipes, no paper towels, no soap, no sanitizer- UNBELIEVABLE! I quickly alerted the front desk and she apologized and said she would let management know. That wasn't enough for me. I called corporate and of course was given the run around. I was promised a call back and here it is 2 week later and I am still waiting. They require that you wear a mask while in the office. I suggest wearing a mask and a hazmat suit cause it's disgusting in there! Stay far, far away from this place! I'll never ever visit this labcorp location or any other one ever again. The conditions of this office are deplorable and they need to be shut down IMMEDIATELY!!!!

So disappointed.....got an appointment quick enough with a promise that results would get to my…read moredoctor within a few days. Almost two weeks later I am in my doctor's office and the results are not there even though I called TopLab several times in advance to make sure they were providing the results to my doctor immediately to no avail. In my doctor's office, his nurse had to request them and then TopLab faxed pages where some of the results were not legible. My doctor called them and asked for an important specific result and they wouldn't give the doctor the information he requested over the phone. The dispensary is not very clean and the person taking blood laid the empty vials on a hand/arm of the chair which is touched by every person coming in and not a hygienic surface. When I mentioned it, the nurse said it is ok, it didn't fall on the floor. Find another lab for your bloodwork.....

First experience: my husband said it was great…read more Second experience: long wait (over 30 minutes) and this was with an appointment time. 3 business days later, still no results. I had to call and got the run around to finally speak to a live person in Customer Service - Mary - got me my results but was rude and hung up on me after putting me on hold for 5 minutes. Don't go here - would not recommend it.

Easy to schedule appt. Little wait to be seen and great phlebotomists. Pain free experience.read more

My experience at Summit Health Lab in Florhham Park NJ has been excellent. The receptionist,…read more Kerri, is phenomenally good at what she does. As I have waited for tests in the reception area, I have been deeply impressed with the way she deals with phone calls. She is so considerate of the person on the other end of the call without losing track of the people waiting to have a test done. When she got off the phone earlier today as I was waiting to be called in for a blood test, I. turned to the woman sitting next to me and asked her, "Have you ever heard a receptionist be more concerned than she is with people whose calls she is receiving? and she replied, "I was thinking the same thing myself." If you ever give an "employee of the year award," I hope you will put her at the top of your list for consideration. Sincerely, Pam Hasegawa 29 Hill St. Morristown NJ 07960 201-400-6714

Even if you make an appointment there is a long wait. Seems like they don't have enough staff to be…read morehaving 3-4 patients scheduled at the same time. Poor service

Those taking drug tests, be forewarned…read more I reviewed this place a couple of weeks ago giving them a 3-star rating and I realize now it should have been 1 star and I'll tell you why. I came here to take a urine/drug test for my new job- a seamless process...or so I thought! I was supposed to start my job on 8/9 but my supervisor-to-be emailed me asking if we could postpone my start date until 8/23 indicating my drug test was taking longer then usual. Now I found it slightly odd that MY drug test could take "longer then usual" but okay. I thought nothing more of it until... Approximately 2 days ago I get an email from HR from my new job advising me the drug test was inconclusive, siting over-diluted urine. Now I found it very odd. I drink close to a gallon of water daily and have been for the past 7 years. This drug test was not my first go-around since I've taken about 4 drug tests within a 5 year period - all with no issues despite my excessive water-drinking habit. Yes it was odd but possible there was an issue. HR allowed me to take it again, so I rescheduled my drug test for the very next day. Once again, registering online through the Quest website was very easy and quick. I get to Quest and a nice lady named Kim calls me in to complete the drug test. Kim is very professional. She takes me to the restroom. She then unlocks a metal case in the restroom for me to put my pocketbook in. The first time I was there the lady that helped me told me to leave my pocketbook in the office and she locked the door so this process was different to me. After I peed in the cup, Kim immediately took my urine and poured it into 2 vials. She then told me to dispose of the rest of my urine in the toilet, flush and throw the cup out. None of that was done the first time I was there. Then, Kim took me back to the office where she put a sealed sticker onto each vial and had me initial each one. Again, none of this was done the first time. I told Kim none of that was done when I was there a couple of weeks ago. Kim seemed surprised. She said that was their strict procedure and if my initials were not on that seal, the test could not and would not go through. At this point I'm thinking someone...ahem...the employee I dealt with a couple of weeks ago must have messed up. Lastly, Kim printed a sheet of paper that had my information on it and other information pertinent to Quest. She ripped the bottom portion off and gave me the top. Again, didn't happen the first time I was there. The employee gave me the whole sheet of paper and I left. I believe Kim did everything she was supposed to do. Her patience and professionalism was most appreciated- 5 star appreciated but I can only give one star because of my first visit. I believe I will not be called back for an inconclusive test this time because it seems Kim did everything right. Not sure what happened the first time but I'm very upset to say the least. If my potential employer even suspected that I did something to tamper with my urine test, it's possible they may not have given me a second chance to take it again and I would have lost out on employment. Would I come back? Only if Quest could ensure Kim would assist me. I would not take a chance on coming back and risking employee errors at my expense.

The office is conveniently located on a U.S. 22 median and looks airy and comfortable, with free…read moreWiFi. It costs $250 to see a doctor if you don't have insurance. So, I walked out and drove 1.6 miles west to Atlantic Health Urgent Care, which charges $125 for cash customers. Fortunately, I had been there with my kids earlier in the day for an unrelated condition, which is how I was able to experience a price comparison.

I wasn't feeling well, so I stopped by city MD in Union. From the moment I walked through the door…read morewas a pleasant experience. From the young lady at the front desk to the young lady who called me back, everyone was pleasant. When I got back to the room, I was greeted by a young lady named Ashley, who was super polite and professional. Eventually, I had the pleasure of being seen by Semeelah Reed, PA. She was so kind pleasant and just overall welcoming. Two years into minutes into the interaction I felt like I was talking to an old friend. I ended up having the flu. She took the time to give me a full exam. Make sure my lungs sounded OK, took all my vitals and didn't do the typical doctor at the door you get in these times. Although I live in Clifton the next time I need to go to urgent care I'm gonna probably make that drive to union. You can't put a price tag on great customer service. Donyea T. Collins Clifton, NJ

Although they pay good money for their test ..some of the staff are great but then you have a few…read morestaff that talk about other clients as i observed sitting there ...and i was told i couldn't test in one of their departments because i was late for them to read the outcome of the test ..like where's the break its the holiday season and i needed the money ..but now i cant help my kids because someone is on a power trip.