I tried to call and see which location had the order for my blood work to be done. I couldn't get a…read morehold of anybody from any of the locations. All I got was automated voice messages telling me to go to the website. This place doesn't care about the convenience of their patients or accessibility to staff members. I recommend any other place than quest.

Okay I'm having trouble breathing so I came into Quest at 3:55pm today (12/8/21) to give a sputum…read morecup to be tested. Laurie was the employee. I was confused how to drop it off and I didn't know what i was doing. Laurie did call the doctor's office to request the paperwork that I didn't have but it didn't arrive on time and I left this business without getting what i needed. The worst part? As I sat there, I closed my eyes and I was wishing that Laurie would get nicer. So, I said to Laurie, "i was sitting here wishing you would get nicer to me. " She replied, "I was wishing you would be nicer to me." When did laboratory clinicians get on the OTHER side of the people who come in to get help? I will not be returning to this location and I will share this will all my friends and acquaintances because I think the employees at this location do not know how to treat incoming people who do not know how the system works. Please change your personnel or at least their concern for everyday people who need help!

It's hit or miss if you get a good phlebotomy. Some have caused me pain and discomfort and others…read moreare great.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

It has been a week and a day and I still have no Covid test results. I went here since the website…read moresaid results in 1-2 days. If you need a preflight test don't pick this locatio. perhaps not any quest location...

Went there on 02/17/22 at 4:10pm expecting to go get some labs done. Online it says they're open…read moreuntil 5:30pm when I got there they were closed and the door said they closed at 4:00pm. We've been in the pandemic for a few years now, there should be no fucking excuse on why the online hours aren't fucking updatedddd!

I would not recommend this location. If you have the option, I suggest visiting a different Quest…read moreDiagnostics office. The staff member who drew my blood was unprofessional, the facility did not appear to be well maintained, and the overall quality of care fell below my expectations. I hope the management addresses these issues by improving the facility and ensuring staff receive the training and support needed to provide a more professional and positive patient experience.

Had to take a my Neighbor for blood work . She had an appointment at 2:30. We decided to try the…read morewalk-in unfortunately when we got there we couldn't cancel the 230 appointment. I asked if they would take us as a walk-in even though I couldn't cancel the appointment I was lucky we waited about 20 minutes so everything went quite smooth. The girl that took care of my lady friend, was very polite and professional. I've been here before, and it wasn't a good experience, but this time it really did improve. The only downfall is it's terrible parking for handicap.

First time using a mobile phlebotomist, was a little nervous about it…read more Sincere from Phlebstick was amazing; professional, competitent, absolutely ON TIME and nice. He made the process all so smooth. thank you ! Natalia

I never knew this existed, what a luxury! Anyway, the phlebotomist they sent (Sincere Delgado) was…read moresuper efficient, communicated well, and very pleasant. He followed up after he took the blood kit and shipped it, and emailed me a receipt. Great experience, highly recommend!

11.11.22 Good place for bloodwork. Best Value. Inexpensive…read moreprice compared to going to one of the area hospitals. They're usually pretty quick most of the times I've been here. Once in a blue moon I've had extended wait but that's so infrequent the other times overshadow these few lengthy waits. The staff have always been kind. Clean facility. Large parking lot. Easy to get in and out into the main roads of Pine Street or Middle Street. Located in the Hartford Health building across from Aldi's or Dunkins.

They clearly do not answer the phone with important matters like mines. They tested my loved on for…read moresomething and gave them a FALSE negative!!!! My child has been sick and we couldn't figure it out until we retested!!!!!! I need someone to give me a call ASAP!

What's the point of making an appointment if when you arrive on time, use the online check in…read moresystem, you still have to wait another 20+ minutes? I just don't get it. I was there for blood work and didn't had any problems in the past at this location. Not sure what was happening that day but not going back to this location anytime soon.

Went to get bloodwork done today and Hilary was just amazing. She is thorough and easy to talk to…read moreexplaining everything that was going on and made getting my blood drawn a breeze! Overall I had a great experience and didn't waste hours of my life in a waiting room.