I was assigned Universal Screen for a random drug screen for my employment pool. Check-in was easy…read moreand seamless. The sample collection was very professional and comfortable. In addition to drug screening, they also offer identification screenings for things like TSA pre-check

What a wonderful experience I had with Universal Screen. Going through such a difficult time it was…read moreso helpful to have such good communication and guidance from the staff. Special thanks to Lucy and all her help!

I had a dna test & drug screen done there everyone was so nice an accommodating prices are really…read moregood!

This was my second time going here. Last visit was in 2014 for a pre-employment drug test. This…read moretime was the same. There was 1 lady there working all by herself but luckily they weren't busy. She was super nice and professional and made the whole experience better than my previous visit. In total it took about 15 minutes from enter to exit. That's how it should be. I was allowed 4 minutes this time instead of 2 and I wasn't treated like a druggie or looked down upon at all. The last visit I had was not good, I felt I was labeled as soon as I walked in. Anyways, I passed the test we chatted and that was it. Like I said, much better experience this time. Glad things have changed there. If I ever need another drug test I will try to choose this place. Thanks.

Shonté IS THE BEST!!!! Someone needs to give this girl a raise immediately. It's just her back…read morethere and she makes it look EASY!! She's checking patients in and getting all the testing done at the same time. I needed bloodwork done and I couldn't even feel the needle go in or out. She's truly amazing and provides excellent care. She was the sweetest and I honestly hope I need more blood work done so I can go back to her haha!!

Shonté is amazing. Somehow she's checking people in, running all the paperwork, collecting AND…read moreprocessing the labs and is so quick and efficient with it. She is incredible at what she does, my appointment was quick and easy because of her. I came to this specific location because of previous reviews raving about her and she sure did not disappoint

This was to most convenient stop for lab work - came in, checked in on an ipad, and was brought…read moreback almost immediately. Staff working was very kind and skilled. Whole process took less than 10 minutes! This is a drop in service, not a typically doctors office setting - no one is working a desk. The waiting room is not all that cozy, so if you're early waiting in your car is likely more comfortable.

First, the front desk windows are closed and the blinds are pulled down. You are greeted with a…read moresmall iPad on a stand to check in and then you wait. My 80 year old mother (who is not very tech savvy) checked in and sat down. After 30 minutes she got the attention of someone who worked there when they came out to get someone else. They said that her check in did not go through and now she was considered "late" and would have to sit there and wait until they could squeeze her in, IF they could squeeze her in at all or she would have to reschedule. Seriously, I don't understand why there isn't someone checking in the patients or at least someone who checks the waiting room to make sure these things don't happen. When she said that she could not wait all afternoon, she was met with a shoulder shrug. Totally uncaring and not professional. This was to be the second blood draw she had there in three weeks. The first appointment was confirmed by text a couple of times yet when we got there they had not confirmed that they had the paperwork they needed from the referring doctor so she had to wait an hour while they did the work they should have done before the appointment and certainly before the two confirmation texts. This will absolutely be a last resort for lab services in the future.

easy to check in not a long, wait friendly easy service! A little far with parking sometime getting…read morein and out of the parking space...

They moved location from Patterson less than a week after I scheduled my appointment, but sent no…read moreupdated communication or heads up that it was changing. Can't get anyone on the phone to reschedule or find out if they still have room for a walk-in. No care for the patients.

I was able to get in quickly and was in and out with no wait. Jennifer at the Franklin location was…read moreamazing, she drew my blood, and it was essentially painless. The office accepts both walk-ins and appointments, and I really like that you can book online. Their email communication was also excellent, with replies in under five minutes to each of the three emails I sent. The fee to process my kit was $40.

They have done an excellent job with my daughter's one lab we spot check between Dr appt...read more

I am very very impressed with this location. I walked in, checked in at the front desk, and was…read moreimmediately taken back to have blood drawn. Granted, I did complete the intake forms online to reduce wait time, but even then, I was in and out of this place within 5 minutes tops. The woman at the front desk was so friendly, and she is actually the one that took my blood as well. When I tell you I didn't even FEEL her put the needle in my vein!!! Her customer service and blood drawing skills are amazing! I will edit later if I happen to find out her name. 5/5 recommend this place.

I went there to get general blood test. Angela was wonderful! She has the hands of an angel. Very…read morerespectful and clean space. Thank you Angela!

Terrible place! They are more interested in taking your money. When I asked to redirect another…read morepharmacy they told me it could take up to 3 hrs when I was feeling so sick and needed asap. The nurse said she would call me to let me know when the dtr called the Rx in but she never called. My daughter should have gotten an uninsured discount but i stead they charged her the full amount.

Besides deleting my review on Google.... I definitely rated again... but…read more Would not recommend had a work injury showed up having to wait almost an hour, had tingling cold numbness feeling in my foot, I seen the Pa Robert Bronson; was rude, cold, condescending, cocky, and had a mouthful of attitude. He would not listen made snarky remarks and was rude towards my self and my mother who has a degree higher than him... he is a respiratory physician and it shows... he has no bedside manner and 1000000% would not recommend going here if he is the Pa on shifft... nurses were amazing an helpful. Bronson was kicked out of my room because I got tired of being in pain and him being rude and incompetent.

Had to stop by today to be fingerprinted for a background check. Quick, easy, and no ink to boot!…read more You have to schedule an appointment online, which was very easy to complete. I arrived about 20 minutes before my appointment time in case there might be additional paperwork, but there was none. I only had to wait about five minutes before being called back. The lady that took my prints was very nice and professional. She was very informative and explained the whole process thoroughly. Very pleasant experience!

Fabulous, pretty inexpensive & quick results. Keisha was professional & well-educated about her…read moretechnique and all aspects of her job.