Just moved to Nashville and was looking for a quick care - apparently CareNow is all they got…read more Looked at the reviews and just about all of them were not that good. Decided to give this location a try. I was a walk in on a Monday and arrived around 11:30am and I was the only one in there. Filled out to form on my phone and they saw me immediately. Also, my insurance card says $20 copay for quick care and that's what I was charged. Anyway, took me back and did my vitals and then the provider saw me and squared me away! Idk if it was the time of day or my insurance or what but my experience was great! No insurance issues! No wait time! Would definitely come back! Hopefully it's the same for next time!

These people are thieves! They charged me twice when I was only responsible of a portion of the…read moreservice received ( only 50%). Due to the emergency I was not carrying my health insurance. After providing my health insurance they have given me bullshit excuses for not refunding my credit. My health insurance requested valid codes and they haven't received anything since September. They will charge your credit card without your consent. It's November 16th and I am still waiting for my refund since September. I will never return to this place. These people are not professionals and don't honor their word. Horrible!

I booked a same-week appointment for a lingering sinus infection instead of waiting it out. We…read moresettled on a treatment that started helping within a couple of days, and the office had the kind of easygoing atmosphere that made the visit feel surprisingly low-stress.

I have to say, Dr. Carrier is really good and combined with Amy who helps in the office. It's…read morereally a winning team and you get great medical care and great customer service. I cannot recommend them enough.

The office staff was very sweet and helpful. The wait time was long, but they seemed backed up…read more Good care quality!

Truly shocked at the bad reviews for this location, feels like a competitor or something because…read morethis location is so wonderful, what in the world.. I have had multiple multiple visits here now, all but 1 with an appointment, and this Quest location is one of the most kind, patient, professional experiences I have ever had as a patient...!! love Tina and Carla, both of those women are angels.. they are SO kind, so dedicated, every draw has been quick and painless, they are true professionals.. other places I've been to have rushed, rude, or ​uncaring personnel, but not here, not a single time​! They are so ​attentive,​ always helping me figure out the maze of tests ordered for me.. always making sure every detail is accounted for and accurate. Their office is clean and quiet, check-in is the usual for all Quest locations. I'll keep choosing this location for my blood tests as long as they stay open..! Thank yall, from the bottom of my heart!!

I was pleased all around. Very friendly. Very clean. No wait time. I made an appointment the same…read moremorning and was able to see the doctor same morning. I will definitely be going back and would definitely recommend to anyone. Very helpful asked and answered questions as well as made suggestions beneficial to my health. Thank You Dr.Cai & staff!

I have been to this clinic over the past couple of years. Dr. Cai is the best! I have a regular…read morephysician whom I now go to but. . .I had a health issue that dragged on for over 30 days. My current doctor just could not take care of it and literally said to me he didn't know what else he could do for me. 30 days of different treatments (that would be plural, yes there were multiple treatments) and nothing my current doctor did helped me. One visit to the Knolls Clinic and seeing Dr. Cai again within a day I was on the mend. And in 3 days I was well. So I have nothing but positive things to say about Dr. Cai and the Knolls Clinic. Thank you Dr. Cai. Richard Watson P.S. I will go to Dr. Cai again. . .

Was in town for a high school graduation and had to come here because of a bad cough and fever…read more Very nice, modern facility with a welcoming lobby. Very easy to make an appointment on line. Arrived a few minutes late but was not an issue. Receptionists were very nice and informative. Got in to a patient's room within 5 minutes of checking in and completing two pages of paperwork. The nurse practitioner was very thorough and took down my symptoms and history. Dr Bloom came in about 20 minutes later. He was informative, pleasant, and thorough. Prescribed a decongestant and gave a recommendation on a OTC expectorant to take. Very happy overall with the experience.

jessica and the team here are first class! I had to come here 2 times in 5 days with two different…read morefamily members. I won't go anywhere else for Urgent Care needs! Highly Recommended

TL;DR: they treat you like a person and listen to your concerns. Did not get the medicine factory…read morefeeling that I often do with even my family practitioner in these days of ridiculous medical practices. I'm sitting in a parking lot waiting for my prescriptions and decided to review immediately because this office was just that great! I was a walk in client and still got in very quickly. They were up front with pricing so I knew exactly what the cost was to me before being called back. They were able to give me x-rays and a breathing treatment on the spot, and gave me treatment options without being pushy and without it seeming like they were getting money from a pharmaceutical company for selling certain brands. The doctor was willing to discuss my concerns about the prescriptions and never made me feel like I was annoying or out of line. He even printed coupons for my prescriptions when I asked about lowest cost pharmacies. I'm very happy with my experience here, and will likely return for primary care needs.

Complete Waste of Time. I was looking for a Primary Physician in the area for a regular checkup…read more Between the long wait times (doctor came in an hour after my scheduled time and did not acknowledge it), lack of results (they don't tell me anything about my health), and general awkwardness (doctor sat me in a chair in the hallway, went into an office around the corner, and proceeded to talk to a nurse standing in the doorway about what to tell me) - I will not be recommending this clinic to anyone.

Staff was kind when we checked in. I had made an appointment online and was disappointed when the…read moreappointment wasn't honored and we had to wait another twenty or more minutes. The NP, Lauren, made up for it. She was kind and caring and the nurse/ tech that checked vitals was super sweet too. (didn't catch her name) The most impressive part was I called the next day and was immediately connected to the NP, Lauren. This was very efficient and so helpful and not always the case with quick care. After this call, we were cared for immediately upon receiving test results. Thank you! Bathroom didn't seem clean but the lobby is beautiful.

Doctor Bloom kept asking me questions and talked over me every time I tried to give an answer. He…read moredidn't take my concerns seriously. I finally had to tell him that I graduated from Vanderbilt and this is not normal diarrhea and the cramping is not the type of pain that I am used to when I do have diarrhea. I asked if they did testing for cyclosporiasis and he said he did not know what it was. I paid 130 dollars for him to try and scoot me out of the door with some imodium before ever listening to what issues I had, what food I had eaten or anything. I had to tell him that when I had appendicitis the cramping was far worse than this but this cramping pain is definitely not something I experience regularly. He brushed it off and said I should try the health department. He wrote me a prescription for antibiotics. I won't take them until I can get tested for the parasite.

We love Dr Whitaker! He is so kind, helpful, patient, and has incredible bedside manner. Our son…read moreloves him and so do we!

1 Star…read more Watching my wife go through a miscarriage was already one of the most painful experiences our family has faced. What made it worse was witnessing the way she was spoken to during her care with Dr. Meadors. During an incredibly vulnerable and devastating moment, I heard my wife being yelled at by a physician and watched as she felt her concerns, emotions, and pregnancy loss were being dismissed. As her husband, I was shocked and outraged by the interaction. Other members of our family heard it as well and were equally disturbed. This was not simply my wife being emotional because of what she was experiencing. We witnessed the interaction ourselves. No woman going through the loss of a pregnancy should feel belittled, dismissed, or spoken to harshly by the medical professionals entrusted with caring for her. My wife deserved compassion, patience, professionalism, and dignity. Instead, she left the experience hurt and deeply disappointed, and as her husband, it was extremely upsetting to see her treated that way when she was already grieving. Our family will not forget this experience. Based on what I personally witnessed and how my wife was treated during such a vulnerable time, I cannot recommend this practice.