Had such a good experience at this very recently opened pediatric urgent care center. They're…read morelocated in a corner office building that a sign on the building but not in the listing out front. Once you enter the building, the office is directly through the door and to the left. They have lots of parking and free wifi. Pro-tip, if you have the option, a pediatric-focused urgent care business is ALWAYS better than adult urgent care, particularly for stitches and radiology. Children are not small adults. And if you need urgent care in the area of Syracuse, this is a great option. Bonus, the Kinney pharmacy is 4 minutes away and you can pick up prescriptions and medical supplies easily. There are a few Kinneys, so make sure you know which one to use! Right off the bat, booking online is really convenient. But if you have to wait to be seen, it's clean and cozy in the waiting room, with a bubbler, a TV playing nature shows, and lots of activities for kids. I didn't wait long, but only one person was ahead of me. You can fill out all of the forms online and they mostly auto fill, which is helpful. The staff from front desk to the paramedic doing intake/vitals, to the NP were fantastic. Great bedside manner! All the equipment is top-notch, likely because they're new, and it's super clean. I appreciated that they offered those flavor ice popsicles and adorable popsicle holders you can take home to make the experience positive for the sick kiddos. They have an on-site PCR that provides highly reliable COVID and strep results in about 30 mins, as well as the usual rapids. Can't speak to experience with broken bones or lacerations at this site, but they are equipped for all of it and do have on-site radiology. While they're currently not able to bill insurance directly, that should change soon and they provide all the paperwork so you can submit the emergency claim to your insurance yourself - very classy! And if you're paying out of pocket, the baseline cost is $98 and testing costs more. All testing options were clearly communicated in advance and there was zero sense of upcharging or anything like that. It was fairly priced expert medical care in a clean facility. What more can you ask for??? Hours: 7 Days/Week Monday - Thursday 2PM-12AM Friday - Sunday 12PM-12AM

I went to this facility because all other Urgent Cares were closed at 9pm on a Saturday. They were…read morenice enough & was in & out in a good timeframe. But they misinformed me that they could not use a local on my laceration because it was on my finger & the capillaries are too small. So with stitches off the table, I opted for glue. I found it odd that they didn't try to push the sides of the cut together. So as the glue wore off, I had a large open gash. I used steri-strips (left over from a previous surgery) to close the wound. Today at another dr appt, I asked my surgeon about using a local on fingers & he said that is ridicules & he noted that they absolutely should have stitched it. It is gonna be a bad scar. Luckily its just on my finger. Altho my first response to them was positive, as the wound heals, I'm seeing a bad outcome now.

For this visit it could not have been any smoother. I was awake all night in pain from an infected…read moresplinter and went online early and reserved one of the 8:00 am opening slots. The wait was minimal. Once in the exam room with both the Nurse and the PA, I could tell I was in very capable hands. I was done by 8:30 and my meds were ready as soon as the pharmacy opened at 9:00. The 6 pages of notes documenting the visit and the after care are detailed and much appreciated. I read all 6 pages.

Update to my original review. Reached out to billing and was lied to by the billing department that…read morethey don't charge me which they did and that it was my insurance who had to update the eob in order to refund me. They are coming insurance fraud and are scrambling. Check any bill you get from them I have been charged every time I have gone there and then called asking why if I paid my copay would I be charged again and 9 out of 10 times it is some lie. Oh we didn't see you had insurance you can disregard, oh we weren't parring with Excellus then (they were). This company is dirty and you should not trust their billing practices.

Horrible bedside manner, sits in front of computer and types for 1.5 hr…read morevisit for $1300.00. When I mentioned I had "mold illness" she told me to stay out of moldy houses/dwellings. Thyroid, eat more iodized salt! I have been to many functional medicine/integrative medicine MDs in the past, in NYC, Boston area, but she feels like she is just jumping on the band wagon of "integrative" care, coming out of a allopathic modality for many years. Seems that all the photos of Dr Weil on her wall are to symbolically verify her knowledge of alternative carte. I never once felt like she had any interest in my morbidities and how to care for them. The office is over the top in cute little new age affects, all to display the "heartfelt" approach, which is so so lacking. Horrible.

Dr Puc listens, takes notes and develops a plan of action with care for the body before her to be…read moretreated and healed in the best way possible.

I throughly appreciate Michelle (Dr. Goldych) and her staff. I've been a patient for over 4 years…read morenow and I can honestly say that my life would suck if not for my weekly adjustments. Michelle was willing to squeeze me in and see me on short notice years back when I threw out my back. She eased my pain and over several follow appointments she set me on the path to a better overall wellbeing. I'll always be great full and a loyal patient. She has my gratitude and without any question I'd recommend Michelle if youare in need of her professional aptitude.

My doctor's office has moved for the second or third time since I've been going to Dr Sweet into a…read morenew building that appears to house them much better and really feels like a doctor's office. You have to park down and around the building from where you get off the road which was a little confusing for my first time going since they moved. Every person you speak to is kind and welcoming which is a great way to start a doctor's visit anywhere. The nurse that saw me was a student she said, and was very patient with listening to my concerns. This is my usual doctor and he sees me for my yearly physicals and my diabetes checkups. Dr Sweet is amazing!

The medical staff is professional and wonderful. However, they sent me to collections for $9.00…read more Less than the cost of a sandwich. When I called they were rude, unprofessional, and blamed me without ever calling me or addressing it during my visits.