There is no one at the lab location that you can ask a question of about getting your results to…read moreshow in your my chart. They give you a phone number to call but it's only to leave a message and no one ever calls back.

Got blood work Saturday and the next Wednesday had a doctor's appointment . Lab results not…read moreavailable. This is what you get when a giant corporation buys up all the local labs , absolutely unacceptable results. Go to a small lab that is locally owned this one is terrible and when I called and asked how to get my results the lady hung up on me .......... Seriously?? No apology just hung up

I always make an appointment and it's quick and easy. I appreciate that. The blood draws have…read morealways been easy.

Worst lab. My husband and Iwalked in after his doctor app and I asked if it would be in the system…read moreyet? she said no so I stood there and waited. the bitch at the counter who said no never looked up from her phone and would not help us. the nice lady that takes your blood kept waiting and we got nowhere. my husband is now very pissed off because noone will help us. my husband spoke loudly about why are we just sitting here and the bitch looked up and said you need to check in. well we don't know what we are doing and noone would help us so i told the bitch she was very rude and we walked out. this is the worst place and I don't deal well with a rude bitch.

Be ready to use their website to SCHEDULE your visit!…read more It's been wonderful to schedule an appointment online and arrive with great service and hassle-free check-ins. After your first scheduling online your information remains on file. This includes your insurance information. Why is this great? People who have blood work checks monthly, bi-monthly, or your preferred requests - it allows you to book your event at your leisure. When you arrive there is no paperwork or insurance cards and questions to complete. The online service uses your information to look for your standing orders, collect information and confirm. The wizard online can provide you an estimate of your out of pocket payment. Online booking is the way to go!! Upon arrival, my on-site transduction was less than 8 minutes. The phlebotomists are welcoming. The seating area and lab area is clean. And, the humans there want to help you with a pain-free and enjoyable experience! This will be our HOME site for future labs.

They do a fine job drawing blood. However, ask your doctor if you need to be fasting or not prior…read moreto your blood draw. Some of the staff seem to think fasting is required for some tests when it is not required.

I always make an appointment and it makes the the visit go smoothly and much quicker.read more

Came by this morning and they had me sign in and gave me an appointment for 12:30 but told me to be…read morehere at 12:15. Got here and they are closed for lunch from noon to 1 pm. WTF

Opens at 7:30am walked in and waited only a few minutes right after they opened. Went right back…read moreand did my yearly blood draw. The gal who was my phlebotomist was pretty good and didn't bruise me.

This has to be the worst dr office I have ever been to…read more The desk staff is completely unprofessional. I got attitude for not knowing their policies (which aren't posted ANYWHERE) about how soon we have to come into the office after they call us in (I got a random work call and answered it before going in) and they threatened to put my 5 YO back on the 2 hour wait list. The person who drew blood on my 5 year old looked annoyed when she found out it was her first time - which was horrifying for an already scared kid . Finally, they just canceled one of the drs orders without even letting anyone know or giving any reason. This place needs a giant customer service makeover, but specifically, the lady who I assume is the manager or less receptionist. Zero stars. Don't recommend.

There aren't a lot of options in the TC when you need lab work done. Pretty much it is TCL or bust…read more I usually try to go to the one on Leslie and Gage, the blonde woman there is a riot, is EXCELLENT at drawing blood, and with all the people she sees she remembers the regulars (I've been going there for over a decade). While some phlebotomists obviously are better at hitting the vein without causing pain, I've never had one be absolutely rude to me, until today. I was out running errands, getting pre-op appointments and lab work done and I went to the main lab on Grandridge. All I needed was a simple blood draw, one vial, literally just a few seconds of work. I made the HORRIFIC mistake of showing up 10 minutes before they were "closed" according to the sign on the door. Now, all my paperwork was in the system, my insurance cards were presented, no muss, no fuss. I made a phone call while waiting. As soon as my name was called, I was preparing to say good-bye. I held up my finger (international "one minute" signal) and literally said "I have to go". before I disconnected the call. I wish I could remember the name of the person who stuck me, I just remember it had a y in it. Anyway, she has the gall to tell me she doesn't have a minute! She can't wait, because they were supposed to have closed at 5! Wow! I asked her if she had somewhere else she had to be and she said yes, at home, feeding her hungry family! Gee, I'm sorry to inconvenience you by having you do your job, lady! Thanks for making me feel so insignificant! I guess everyone should be as rude as you are! I SHOULD have just hung up on the person I was talking with, mid-sentence. Heck, I probably should have just skipped the lab work all together since it was actually BEFORE 5 when I showed up, but I guess that means the time you all want to get your butts out the door, not actually the time the doors close! How about this, next time, think before you snap at someone! There are fragile and delicate people, people who are terminally I'll, who go there to get lab work done and the LAST THING they need is to feel like a piece of crap for having you do your job 1 minute past closing time because that's how long it takes you all to get organized! I walked in ready to go!

Every time I've gone to TCL I had no problem. Now that its Lapcorp.. just terrible. I had came in…read morewith my son, he's young. The technician (I wish I got his name --he had glasses & light skin) was completely annoyed that I brought him with me. I had my son maintained while the technician was getting prepared, but it took him 15mins to fully be ready. Mind you, I'm normally in & out of there. My son was getting impatient and started being fussy. Once he finally started, the blood work. He told me make sure your son does not touch me. I said okay. Then he says it again... & again. So, what does my son do... My son almost touched him, but I was able to make sure he didn't. That really irritated the technician & he tells me, "Why did I come alone? If you can't control your son" I got angry & said he was fine when we came in you just took forever getting started. The whole thing took 30mins just to do bloodwork. That guy was such an ASSHOLE. Who tells a mother that. Because of that I'm never going there again. So disrespectful.

I have been going to TCL for a number of years and it was okay, but not great. Since purchase by…read moreLabCorp, it has gone completely downhill.

Front desk said I was next, 9 patients were seen, waited an hour +…read more They shouldn't be called an Urgent Care...

My boyfriend had "walking" pneumonia for 2 weeks untreated, he was also misdiagnosed by two other…read moreurgent cares. This was the only location that actually gave him the care he needed. The nurse practitioner (Zach) that we saw got him X-rays and everything he needed. Zach is the best nurse practitioner there, I highly recommend calling beforehand to see if he's there, so he can see you!