I've had a gift card for Nordstrom since early December and I am the type of person that will hold…read moreonto a gift F-O-R-E-V-E-R... so when the hubby decided on an outing to the mall, we jumped on the chance to get out of the house. But little did I know that he had something else up his sleeve in regards to my gift card. So we walk the mall and we finally get to the Nordstrom Rack store... ahh, the fine things I can find in there. We start to look at the shoes and he starts to pick out shoes for me... and turns to me and says that we aren't leaving the store until I use my gift card money. G-A-S-P! The audacity! My husband telling me that I need to spend money on myself! LOL!! As I clutched my imaginary pearls - all of a sudden I'm southern and in shock! - I started looking around for things that I wanted! How dare I, right?! We finally get to the register... with 4 pairs of shoes and a pair of sunglasses in tow... the wonderful Haley B was the person that we had the opportunity to ring out with. As my items were being rung up, I noticed that my gift card wasn't going to cover the whole amount of the purchase. So I make a comment to the hubby that I'm gonna have to leave something behind since I wouldn't have enough to cover the total... Haley jumps in and asks me the amount on the gift card and after I tell her, she advises me that she will add a coupon to my amount so that I wouldn't be over! OMG!!! Now that's what I call customer service!!! I was over the moon walking out of the store with everything that I wanted because of one employees looking out for a customer! Thank you to Haley for helping this mom out!! It was certainly appreciated!

Customer Service was really bad! I will never shop at a Lid store ever again! manager was really…read morerude! team had two prices but wouldn't honor the lower price. contacted corporate office about the issue. No follow up from them! Bad service!

My girl Krista hooked it up when our coupon wasn't working…read more She was friendly and talkative and really helped us saved a lot of money by doing us a solid by acknowledging the coupon and honoring it while not being able to follow protocol due to technological failures. Kohls has really great deals and great customer service

The cashier, older looking man, was so rude! He kept huffing and puffing over something that was…read moreout of my control. I was dealing with a problem that was out of my control, internet wasn't working so I couldn't pull up my kohls card. Anyways, he was growing impatient although I was apologizing over and over again while on the phone with customer service. My kohls card stopped working so I got on the phone with customer service and again... huffing and puffing. Customer service finally told me that my card was available for usage and all problems were resolved but somehow my card, with a balance of more than 500, was still "declining" in which the cashier was saying so loud, but it's okay, anyways he kept saying my card was declining although I had not inserted, tapped, or even enter my phone number.

Nice local store in Chicago with a very large selection of workwear and quality boots. Great to see…read morethey have reputable brands like Thorogood, Timberland Pro, KEEN, Rocky, Ariat, and much more. For winter their fleece-lined pants, warm shoes, and super nice Carthartt jackets stood out! I was also delighted to learn they will help hem pants to your height if they are too long and have great service in-store. Check them out!

Return policy is extremely strict. I bought a jacket there…read moreand the zipper broke within two weeks. Took it in to return and was no longer able to return it without having to go through an extensive return process. The manager wasn't understanding at all and not at all empathetic toward the situation. If you do decide to buy a Carhart jacket there be aware that it could possibly be defected or maybe even a knock off

Local shoe joint for me, very convenient. I'm a Jordan guy and they get most releases. The owner is…read morepretty cool as well. Check em out.

About a week after my negative experience I received a friendly and apologetic email from the owner…read moreof this establishment about my bad experience there. In the email he assured me that he'd make sure to fix the issues I had expressed in my previous review. He also listed for me all of the prices of the hats there, most of which were under the price or just the same as hats at lids. The hats that were pricier were hats with custom brims. I was glad for the clarification and reassurance. I went in a day later and to my surprised the issues I'd mentioned in my previous review were gone, no more crappy display shoes and odor thank you! And the first thing that I saw when I walked in was the owner Robert hard at work and fixing up the displays on the floor himself. This let me know how dedicated he is to his business and how sincere and serious he is about custom satisfaction. After speaking with him in person he convinced me to come by the store again. I came back and bought a very nice hat. Thank goodness for good owners like Robert. I'm definitely a fan and will be back.

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.

I've been coming here for years. Always a pleasure. I've done both men's tailoring and custom…read moresuits. The quality is fantastic, the lead time for completion is short, and the people are a pleasure to work with.

I visited this store for the very first time on 9/28/23 & I really had a great experience because…read moreof a salesman by the name Ishmael! Ishmael went above & beyond the call of duty & one of his workers was very kind & helpful as well by the name of Yaritza!! I totally enjoyed my experience so much in fact, I came back based on a need I had on 10/10/23 & once again Ishmael this time picked some shoes out for me that I needed & I like them so much! Thank you Snipes this is a store I highly recommend & I will be sending my friends to this very store! Great customer service support & friendly workers who willing to help you as much as they can!! Great value for your money & a well organized store too!

From the owner: Here at SNIPES Brickyard, we carry the hottest brands such as Nike, Adidas, New Balance, Puma,…read moreTimberland, Dr. Martens, Reebok, Asics, Vans, Converse, The North Face and so many more. Did you know that this location carries Ugg? Well, now you do! To compliment your new kicks, check out our dope collection of clothing for men, women, and kids.

Great location, a new store is always a bonus especially in the Brickyard Mall. Clean store,…read morefriendly staff. A lot of selection from jackets, shirts, hats, shoes and more. You have a lot to choose from. If you don't find it in store, check the website. Vintage starter jackets are awesome. I will return very soon.

I had a pretty busy weekend and was in search of a hat to wear with a particular outfit so i…read moredecided to check out the brand new Mr. Alan's on 47th and Cottage Grove in Chicago. I walked into the store and one of the young ladies greeted me and i asked her where the hats were. She then walks me over to the hats. I had just left from Ross Dress for Less so i had a bad in my hand. One of the items i purchased at Ross was gummie bears. I was eating a gummy bear when this security guard (very huge guy) walks up to me VERY AGGRESSIVELY and tells me that i am not supposed to be eating and my bag should be left at the register. While those are not unreasonable requests, the delivery was totally unappreciated. I feel like the young lady working there could have told me that when she greeted me and i would have given her my bag and retrieved it when i was done shopping. I was treated as if i was in a night club breaking a rule and the bouncer was throwing me out. Nonetheless, i decided to just leave because their "bouncer" was literally touching me with his chest. Way too close for my comfort. Needless to say, because of how i was treated i did not purchase the hat and WILL NEVER step foot into another Mr. Alan's, ever again. Oh and the store was completely empty! That should have been a sign to me but I'm one of those people who gives everyone a chance and i like to experience for myself. Well, if you're reading this and still decide to visit this store, you better not eat a gummy bear or the bouncer will BOUNCE you right out of there.