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    Bespoke Gear

    5.0 (6 reviews)
    Closed 10:00 am - 6:00 pm

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    Response quality

    Excellent

    Response time

    2 hours

    Services - Bespoke Gear

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    1 More Service

    Custom tailoring

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    5 months ago

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    7 months ago

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    2 years ago

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    1 year ago

    I requested a new zipper and the work was completed the next day. She was fast and efficient!

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    Tailors Row

    Tailors Row

    (10 reviews)

    Greater Grand Crossing

    I was very excited to patronized a Black Owned alteration shop in my neighborhood that i am fairly…read morenew to, especially during a time, where a funds are low, time is valuable, and the world does not seem to respect how much our money contributes to the economy. However, I am highly disappointed in the service rendered. I needed a zipper fix. From what I assumed was a simple fix. The employee, an older guy with a salt and pepper beard, with a non-hospitable tone, decided to tell me that it wasn't and he don't know why I would think that. Thrown off by just meeting him. I stated that I am not a seamstress and this is why I brought it to him, lol! He told me that it would be $25 to fix and to pick it up Thursday of the following week. Although that price seemed a bit steep, I obliged, because again, I am not a seamstress! I left out, receipt in my hand, side-eyeing what I just experienced. I returned that Friday, the day after my pants should have been altered. I was greeted by that same guy. As he was helping other customers, he yelled out to me as I walked in. NO hello, may I help you, give me a second...nothing. "Could you give me 20 more minutes? he called out. I didn't know that he was talking to me, so I pointed to myself and said, "Who me?" He said, "Yes, I didn't know when your pants were due, I didn't write a date on there. You can take your pants and get a refund." Geesh, I thought, what is this guy's problem! I glanced at my watched and noticed I couldn't accommodate his request due to having to pick up my son. So, I told him that I would come back. (I should have just taken my item and left). I returned the next day, rung the bell, and walked in. I was greeted with a strong manly voice from the back of the shop. "Last name." He comes the side-eye again, because what kind of customer service is this? I told him my last name. He walked out, same guy, put my pants on the counter, walked away, without a word. What the hell???? I checked my pants and left. Never... again. 0 0 out of 10 WILL NOT RECOMMEND!

    Every time I get something tailored it's done to the highest standard. Thank you for the great work!read more

    Bespoke Gear - sewingalterations - Updated May 2026

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