Quality work, quick turnaround! Love coming here for tailoring. Hours are good and usually can pay…read morewith cash.

Let me start by saying my review is not based on the quality of work, but the administrative…read moremismanagement or problems with payment I've experienced. I am typically a gracious customer of most business and would love to give the customer service person the benefit of the doubt, but something has to be wrong here. I got a suit tailored here for $100, and the work was fantastic. It came out exactly as desired and the process was smooth. But when I came to pay, somehow, their credit card system denied each of my cards twice. In front of others. It was mortifying and I have never had problem with using the CHIP in my cards before or since. I mention this because magnetic strips have problems, sure, but the chip on three cards each failing twice is impossible. Somehow anticipating this, I brought a check book and wrote a check and left. Now, a month later, I receive a text message alledging my check bounced that I owe an administrative fee of $12 on top of the original payment. I have the check deposit images in my account. I sent them via text to Tails. I spoke on the phone to the lady at Tails. Tails has my money. While I'm not saying it's possible there is some kind of snafu here, the snafu, at this point, has a very small chance of being my fault. I've never experienced this before and don't understand how this could be so messy administratively. Again, the work was good but everything after that was crazy. I'm even worried this is somehow a scam, but my hunch is Tails is just... not properly set to do business. I do not think I will be bringing things here again. Taking my money properly should not be so hard.

My dress was very well done but they charged me $140 for a simple hem. I was too shocked and…read moreconfused and quite a bit embarrassed to ask what the reason for the charge was. They did not indicate there would be any sort of up charge or that it was a rush order or anything like that. It was ready early and done well... but it was 150% of the original cost of the dress. Iwas hoping that I could at least wear it to a few more weddings so that I didn't feel like I took such a big financial loss but alas it did not survive a very fun wedding (lol). I cannot afford to return here again and did confirm with 3 friends that they were charged the normal $40-50 for a hem at their respective tailors just in case I wasn't aware of some sort of crazy inflation on tailoring. Be sure to ask ahead of time what the charges will be so they don't take advantage of you or whatever it was that happened to me here!

I had a linen suit tailored and they did a great job. Everyone is so nice and helpful. The suit…read morefits perfectly. That being said - and look at other recent reviews of this place, because there's a theme - their pricing is moronic. Had my jacket brought in, sleeves lengthened and pant thighs brought in. $200 for that... that should be no more than $125. They don't post their prices and they hand write their receipt so they have freedom to charge whatever they want right there and it's a tough position to negotiate when the receipt is already written and you're standing there. They do a nice job but there are several other places in the neighborhood that are much cheaper. I would recommend elsewhere.

Best tailor in Chicago! Have been a customer for many years. Always gets my alterations right…read more Highly recommend!

I am rating this business one star for their very poor customer service and adding one star to give…read morethem the benefit of the doubt since I have not given my business to them. I drove from the Northside of the city, paid for parking, aiming for a superior overall experience. Not only they did not provide that experience, but the gentleman by the name Nick made no effort to show any interest to my business. Pricing quoted was on the high side but expected for the area. I was recommended this place by another business, but I regret to say I don't remember experiencing such bad customer service. Other reviews I just read resonate with my experience. Long story short, I will not give them my business which seems to be what they want anyway.

I just got off the phone with the KINDEST gentleman named Eric!…read more I have quite a unique situation with my clothing repair... He was so nice & politely recommended another repair shop that does reweaving. I think his kindness is a lost art! Though he could not help me today... I will be using him for all my future tailoring needs! Invaluable service & kindness! Thank You, Eric!

There are only a handful of tailors in the city whom are qualified to take in a blazer or suit and…read morethis was one of two that were highly recommended to me. They did a fantastic job with resizing suit jackets of mine and taking in the sides. Better work than could have been done at previous places I've gone. The suit was ready on exactly the day they said and the price for their work was unbelievably low. Will definitely be using these guys again!

Buyer Beware Our…read moregroup needed 2 bridesmaid dresses tailored for an upcoming wedding. Akram Hanna told us that walk-ins were welcome and accepted the dresses for inspection to determine a price. During this interaction, no consultation fee was mentioned, no credit cards were taken, and no agreements were signed. Note that there is also no service fee or consultation fee mentioned on the company website. However, upon receiving a call with the estimate, the prices were far above what we were willing to spend, so we let them know that we'd shop elsewhere based solely on the cost of the alterations. Unfortunately, the dresses were then, for lack of a better phrase, held hostage. The company's response was that "for wasting their time" $60 per dress needed to be paid before getting our property back. No tailoring had been started, and again, no previous mention of added cost had occurred. After significant back and forth, a member of our group went to collect the unaltered dresses in-person. The company still refused to return the expensive dresses and out of panic, she ended up paying $20 per dress for their safe return. During this process, the staff berated her and were extremely unprofessional. This unethical business practice borders on thievery, and we now feel completely taken advantage of, and frankly, extorted. I would recommend everyone to stay far away from Akram Hanna unless you enjoy exorbitant hidden fees, shockingly rude staff, and a ransom for the return of your unaltered property.

I'll keep it simple and direct: - Many of the high fashion…read morestores on Oak Street outsource their tailoring to Akram - I can be detailed and perfectionistic and I drive an hour each way from the suburbs to have my alternations done here

They are heros!!! They hemmed a bridesmaid dress for me in less than 24 hours, and did a better job…read morethan the shop I paid double to hem a dress last year with 3 weeks notice. They are kind, meticulous, and talented. As if that wasn't enough, they also offered to let me try it on (in store or at home) after I picked up with the promise to adjust within another 24 hours if it wasn't quite right. This is a business everyone should support. They care and do excellent work.

Came in to get my suit jacket tailored, they did great and fast work! Very very nice people working…read morethere

the best specialists in the world!!!!!!! Gidal- number one!!!! Vita- super professional and super…read morehelper!!!! only here you can fix everything!!!!!! thank you!!!!

WARNING: STAY AWAY if you have an expensive item to be altered! The owner seemed to know just…read morewhere and how to alter this evening gown by the way he carefully pinned it. However, when I picked it up, it was as if someone else had interpreted his instructions. Where it had been pinned to take in the sides there were no changes. It was exactly as I brought it in. The hem was shortened a bit too short and now couldn't be lengthened. I also brought in a 3/4 length cashmere coat which needed to be narrowed down the sides. i picked it up with the gown. He had narrowed it so much I could no longer button it. He had cut the inside seams so they couldn't be let out. I brought it in being too big. He altered it so now it was too small.He offered to pay me for it but not an amount to rebuy a similar quality. He prides himself on making quality suits. Yet his serious mistakes call his tailoring expertise into serious question.

I want everyone to know how amazing this place is. Greta, who worked on my suit, did a fabulous…read morejob. This suit was incredibly special to me because she incorporated pieces from the dress my mom wore at my wedding into the design. My mom passed away a few years ago, so this was my way of honoring her and keeping a part of her close to me. The outcome was so beautiful that I became emotional the first time I tried it on. I want to sincerely thank Greta for the wonderful workI I walked out with a suit that means the world to me, and I couldn't be happier.

While I always want to support my community as someone I was shocked at the pricing for a simple…read morehem and taking in of a pair of pants. I had heard such great things about this place. I know they have to keep their doors open. I just was truly shocked. I am also just not satisfied with the end product? And yes I could have asked for adjustments but I did not have time. These items were needed for an event. I also looked online and it said 3 weeks would be a sufficient amount of time to have what I needed done. And I felt like I was treated pretty coldly when I first came in when I told them I needed the item by a certain date. Told I was "cutting it close". I don't know. Again I really do understand and I'm glad this place exists. I just will not be returning. Especially for smaller Items.