Lamont made me very happy. My water heater had leaked a big mess in my garage. I called and…read moreexplained that I had just had surgery and my son was there but would be going home son. They called early in the morning and left a message that they could Send someone that day.They were there before noon. Replaced the water heater, practically cleaned my garage, and hauled off the old one. Cost about 2K less than the quote from Lowes and a lot less add one. Thanks, Lamont. Great employees, Joel and Ashton(?).

While they were prompt in their service of my hot water heater, the price they charge is…read moreunreasonably excessive. I was charged $135 to have them come out for 10 minutes to tell me what I already knew (it will need to be replaced). Then it's a "flat rate" of $950 on top of that for 1 hour's worth of work to replace the heater. They were unable to tell me the model of the heater before it was installed so I could compare prices. And forget about tankless installs. No one there knows how to do that (a direct quote from the plumbers who came out). For anyone who needs to replace a hot water heater ASAP, go to Home Depot or Lowe's first and buy it yourself. They go for $400-$500 and take about an hour to swap, probably less. So let's see...$500 for a heater plus 1 hour worth of labor at their price ($135 per hour) adds up to around $635. I would have been very happy to pay this amount as it is reasonable. Paying almost $1100 to have it swapped is totally absurd. Voicing my concern with several employees there was met with the typical apathetic response "well, that's just what it is". The owner claimed this charge was reasonable. Sure it's easy to gouge customers all day & claim it's reasonable when you're the one raking it in. Finally after the heater was installed, I had asked what happens to the old heater. I was told I could just leave it at the curb and it'll get picked up. So after the plumber packed up & left, I was stuck with my old heater sitting in my driveway. There was no offer to even help me get it to my curb. He was very busy that day and apparently couldn't be bothered to assist. Talk about kicking someone while they're down...thanks guys! Real professional and courteous! I learned a very valuable lesson from this experience, and I'll make sure my friends and neighbors know who not to call moving forward.

Been calling for a week trying to get a technician to my house in Matagorda. They won't give us a…read morean appointment and finally called and said they could have a technician at our place in 45 minutes. All of this knowing we don't live there and have a working life needing notice per our request so we could get down there and let them in. Impossible people to work with. Must be too busy fishing or something. No respect for the customer requesting their service.

So the last review I wrote last week I gave a one. It was weird cause they showed up today,…read moreunexpected, but that was fine with me. They did a wonderful job!!! This is not my regular home so they were lucky I was here!

Clint and his team do great work and are efficient! I have been using this company for about 20…read moreyears. No idea why I have not reviewed! Sorry. They are responsive and know what they are doing. If I have a choice, I won't let anyone else service our system. It is at a rental property and I fight to have them address any and all issues. They are a very reliable company. I wish they could sell me and install a system in Austin. As they say you have to kiss a lot of frogs before you find your match.

Craig was able to make an emergency service call to my home and quickly resolve our a/c drain issue…read morewith professionalism and promptness. He was fair and did not try to charge us an arm and a leg. Seemed very knowledgable and offered suggestions on how we could prevent issues in the future. I will recommend him to all my friends and family

Cactus Comfort Services is a top notch professional heating & A/C Service company. I called and…read morerequested a price quote for a split A/C & heating system for my garage. The owners Craig & Debbie returned my call the next day with a quote. They offered me several dates to come out for the install and were there right on time. The quality of the install was top notch. I would highly recommend this family owned business for all heating & A/C needs.

Doug is 1 of a kind. Transparent, highly skilled and great work ethic. I have not a single…read morecomplaint for him. His price was extremely competitive for the quality along with no hidden costs. I couldn't be happier about the new roof. Thanks Doug.

locally owned! This roofing company offered to come out after hurricane beryl and check your roof…read morefor potential leaks and damage! they also didn't do any gimmicks! they found no leaks on my roof at all and told me the truth! i value their honesty! they also did charge to go look at my room! amazing service!

Excellent service. Our heater went out on a Saturday and he answered the phone while at his…read morebrother's wedding and was able to help get our heat on! Amazing customer service and great price. Thank you!

Byrd Brothers by far are the nicest folks that came out to visit us. They were polite and…read moreprofessional. They text us the date and time and showed up as expected. Our AC stopped working due to a leak in the coil. They thoroughly check our system and gave us a free estimate. They stood out above the rest because they came with shoe booties and mats to prevent dirtying our carpet and gave us some Freon to get us by. They are not the cheapest but you would get quality service and feel confident if you went with them.

Very saddened and don't write negative reviews casually. Josh is in my BnI and really really let me…read moredown. joined his preferred customer program and he just really disappointed with horrible service and then got into an argument about it. I've got the email exchange to prove it. i respectfully recommend you seek AC service elsewhere.

Josh and his techs were able to come out to my house on short notice to diagnose an AC that needed…read moreto be replaced. He provided us with quotes that were below what other AC companies were quoting. We ultimately chose Elite Air Experts because of their years of experience, knowledge, and professional and fast service! They even cleaned up after themselves!! As a Realtor, I would absolutely refer them to my clients for their HVAC needs!

They are the best and have the best price all around. We lost the keys to our 1980's motorcycle…read moreand brought him the lock. They were able to make us a new set in no time. Super nice, 3 generations, family own business, they are masters at locks and keys. We were fortunate to have found them. They have odd hours so call before you come.

I told them my wife was locked out of the house and they were there within an hour to unlock our…read morehouse door. Great service