My experience with Novant Health in Wilmington left me feeling dismissed, unheard, and deeply…read moreconcerned about the quality of patient-centered care I received. I came in with worsening symptoms that I knew were not normal. Despite clearly communicating how my condition was progressing, I felt as though I was being medically gaslit. Because my lab values, MRIs, and echocardiograms appeared "normal," my very real and escalating symptoms were repeatedly minimized and ultimately labeled as psychosomatic. What made this even more troubling was the apparent bias I experienced due to my mental health history. I was open about having bipolar disorder, yet instead of being treated with thoughtful, comprehensive care, it felt like my concerns were filtered through that diagnosis--used as a reason to discredit rather than to better support me. When I expressed serious concerns about continuing my pregnancy--considering both my physical health and mental well-being, as well as the safety of my child--I was not met with compassion or proactive care. Instead, I was essentially told that I would need to "stick it out" for several more weeks, or wait until my condition, specifically preeclampsia, became severe enough to warrant intervention. Being told, in so many words, that I would only be taken seriously once my health took a dangerous turn is unacceptable. No patient should feel like they have to get sicker to be believed. Healthcare is supposed to be built on trust, listening, and early intervention--not dismissal and delay. I hope this review serves as a wake-up call to examine how patients--especially those with mental health histories--are treated when they advocate for themselves. I deserved to be heard. I deserved better care.

Recently just had my first child here. Labor didn't go as planned but even so everyone was really…read moregreat with helping us navigate that process. The nurses were top tier especially Morgan who was a day shift nurse. The food at the cafe in the same building is actually pretty decent for the price especially right after birth if you're craving a cold cut sandwich. Order an hour before you're hungry if you order from the main cafeteria.

This was our baby girl's first "Womb's Window" experience. Our family was nervous at first, but…read moremy nerves were calmed as we walked in the Wilmington office! The atmosphere was so peaceful and pleasant! Mrs. Lisa was the best! She made the entire experience one we will always remember... Thank you so much for how kind you were to our daughter. She will never forget you! Our prayers are that your business flourish as you continue to minister through your profession! God truly has smiled on you and your family! God bless Womb's Window! I give you 5 stars! I wish I could give you 10 STARS! I will! We will be back to see you soon and will highly recommend Womb's Window to all!

Staff is so friendly and welcoming! Although I had a very shy baby who kept hiding from us, with a…read morelittle extra effort, we still got plenty of great shots! I will definitely return if I have more babies :)

Treated my grandmother like crap. No lab work and outright lied to her about everything and when…read moreI, her grandson, showed up with her for an appointment, her doctor refused to even talk to me!!!

Have been seeing Mr. Bibb, P.A. for years. Extremely knowledgeable, and capable. Highly recommend…read morehim as a general practitioner.

I cannot say enough incredible things about this practice. From start to finish, the level of care…read moreI received has been truly exceptional. My NP Kayla and Dr. Robison went above and beyond for me during a very critical after-hours situation. Their quick action and decision-making got me into surgery immediately, and I am fully confident that if I had gone through the ER or another practice, my outcome could have been very different. That kind of responsiveness and dedication is something you just don't find everywhere and I am so grateful. Over the past three months, their care has continued to exceed every expectation. They are thorough, compassionate, and never rush through appointments. They take the time to truly educate you, answer every question, and make sure you feel comfortable and informed every step of the way. I was very anxious after my surgery and they did everything possible to alleviate my fears. The entire staff is just as amazing. Cassidy and Sierra at the front desk are always so kind, welcoming, and accommodating. If you are looking for a practice that genuinely cares, acts quickly when it matters most, and treats you like more than just a patient, this is it. I am beyond grateful for the care I have received here.

I had a bladder sling that lasted less than 18 months. I allowed this dr. to take out my uterus and…read moreoveries big mistake and do the bladder sling that did not last and is still in my body.

Cailey was excellent. She's worth every penny. Always available through text, made a prenatal…read morevisit with resources and tons of information, helped me craft my birth plan, and visited with our family after birth to check in and see how we were doing, as well as, answer any lingering questions. Will definitely hire her again if we have another baby.

My 3 month old was SO colicky, irritable, and fussy. I went to at least 10 different pediatric…read moreappointments, lactation specialists, and pediatric specialists prior to reaching out to this practice. Unfortunately, none of them could do anything for him and we had an inconsolable baby for 3 months straight until we saw Dr. Ada. Three days after his first adjustment, I saw noticeable improvement and I now have a completely different baby. My baby is finally hitting milestones, having healthy bowel movements, smiling, nursing better, and is having an easier time falling and staying asleep! Dr. Ada and her staff go out of their way to ensure my baby is safely cared for and happy. Everyone is so helpful and accommodating. I 10/10 recommend giving Dr. Ada a try like I did. I was not disappointed at all and was so impressed with how quickly I saw results.

Dr. Ada has helped me out tremendously with various health issues, ranging from a gut bacterial…read moreinfection that left me with my hormones being imbalanced, to helping me with getting more sleep. Dr. Ada is very easy to talk to and I feel very comfortable in bringing my family to see her.

When I found out I had gestational diabetes it was recommended I get a dietitian. The place my…read moredoctor suggested had the earliest appointment a month out. I couldn't wait that long which is why Summerfield saved the day! I needed an appointment right away and they were able to schedule me that week. In fact, they had 3 dietitians with different times as options for what worked for me. It was amazing and such a relief. I meet with Amanda on zoom. She was easy to talk to and very encouraging and helpful. She did not specialize in gestational diabetes but was a great resource and meeting weekly with her really helped. She was very responsive, knowledgeable and friendly. We used an app to track food and numbers which allowed Amanda to see what was working for me and make suggestions when things weren't working. I'd recommend Summerfield for dietary needs!

Choosing Summerfield will be one of the best choices you ever make. My nutritionist Sarah Edwards…read moreis fantastic! Great at her job and just a really great human. Making the decision to be healthier is easy - starting & following through is the hard part. For me, I had to be emotionally ready to step into this program. She came to my office for group sessions and then we each had one on one sessions. She actually listens (even when I had a shitty week and was completely stressed out), gave me much needed congratulations for what I considered nothing - she saw small wins, and encouraged me to keep taking baby steps to achieve my goals. I've lost 10 lbs and feel so much better! 20 more to go but now I'm excited about it instead of dreading it. When they say custom, they mean it. Every session is confidential but my coworkers and I would talk about it ourselves. One has an IBS issue, one an alcohol issue, one a thyroid issue... we got general information but then in the private sessions, it was tailored to each of us. She's very intelligent, but not arrogant about it. Kind, compassionate, totally normal & non-judgemental, and full of super ideas to make changing habits easy. Well... Easier LOL I'll never love okra but the recipes and support she's given me are things I'll carry with me. It's covered by my insurance so I'm psyched about that! Thanks Summerfield! Extra thanks to Sarah!

Dr Griffin and her team are amazing and I have been so happy with all of the services I have…read morereceived. The team is friendly and always accommodating. Noelle and Shelly are personable and always make me feel like I am their only client! Dr Griffin takes her time to explain everything and the outcomes have been transformational!

It is my understanding that this practice was well esteemed under the former providers. However, I…read morefollowed Dr. Griffin over from her former practice and have been tremendously disappointed. While her personality isn't the warmest or engaging, I can deal with that as long as I am getting my needs addressed. When I switched to Tidal Wellness, I was told that the monthly fee would include having access to the doctor and administration via text or phone after hours. This was especially appealing since the main office phone rarely worked or was answered. This is definitely not as advertised. While you can text, it does not mean you will get a response. And I cannot count how many times the office phone was not functioning. Between the inability to get in touch with staff and the dirty exam table paper that still had the prior patient's imprints on it, I was a bit shocked. In addition, if you believe masks are important during a pandemic (as literally every other medical provider I have been to does), you may want to reconsider. I have never seen the doctor wear one, and her staff are hit or miss (they usually only put one on if you do). However, I continued to give the benefit of the doubt and attributed this to being overwhelmed with the start of a new business. Also, I really did not feel like starting over with someone new, so I continued. I am very active in my medical care and I believe it is important to be proactive. I ask questions and make sure I understand. The final straw came when I requested some simple labs be run. Dr Griffin obliged. However when I get the labs back, only a portion of them were run, but she had added on labs that were unnecessary. I realize I am not a doctor, but because I was the one requesting the labs and it wasn't due to actual symptoms occurring, there was Absolutely no medical basis for her to run these labs. A sidenote... My rheumatologist had run these exact special labs less than 30 days prior and they were completely fine. Now I am trying to battle with my insurance company to get them to pay for the same labs that were done in such a short period of time. There is the potential that I may be stuck with this bill. I have attempted numerous times to reach out to Dr Griffin to professionally and politely discuss this issue. She has avoided me. I stopped in to make an appointment and spoke with Nick. He scheduled me for a Telehealth appointment but then never put it in the system. When I called at the time of my appointment, he admitted his error, but then he responded with " that happens sometimes." Neither he nor Dr Griffin showed any real interest in trying to resolve this situation. I am not one to leave reviews; however, when a patient is paying money out of pocket for services, they should be aware of what they are receiving. And when we are talking about health...we deserve better as patients. I will happily pay the monthly fee for the remainder of this month and for next month. Based on my experiences going into the office, it is clear to me that tidal wellness needs it more than I do. The professionalism of this office is grossly suspect. I would caution anyone to do their research and be very careful when choosing whether or not to make this practice your point of contact for medical care. My recommendation for Dr. Griffin is that she spend some time training on office management. While she may have medical training, business management is clearly lacking. When you choose to run a business, you are choosing all of it.