To start, I will admit I had never utilized a Travel Agency before to book a vacation. However, for…read moremy family's and I Summer vacation trip to Japan it really felt like an arduous task when I tried to do research of where to stay, visit, etc. I did not know what to expect when originally coming across L & B Travel on the app Thumbtack. When I reached out I was assigned Sebastian. From the very beginning Sebastian was extremely friendly, patient, understanding and most importantly, very knowledgeable and transparent. I initially sent him over a bullet point list of what I was looking for and details of our trip. We then scheduled a short call to discuss my trip and confirm some trip details. Very quickly thereafter Sebastian provided the initial itinerary that was extremely spot on, which made me appreciate that he listened intently and captured every single detail of my trip request. I immediately felt more relaxed knowing that Sebastian really cared about my trip and wanted to get things right, right out of the gate. As part of the itinerary that Sebastian provided, it included a phenomenal package of hotel stays, flights and tours across 3 cities in Japan at cost-effective rates. Things I would 100% not have been able to find/secure on my own. Sebastian was able to get me everything we wanted in our trip and within our budget. I could not believe it! Fast-forward to once we were in Japan... We had a tour one day to Mount Fuji and the third party company that Sebastion had procured our tour from, had delayed our tour voucher and still had not provided it as of the morning of our tour. From Japan at 8am local time, as my family and I waited outside the tour bus, with 20 minutes left before the bus would leave for the tour, I called Sebastian for his help. In less than 5 minutes he called me back and retrieved the voucher from the third party and emailed it me, so we would not miss our tour. Sebastian sprung into action immediately and saved what could have been a very disappointing day, into a day my family and I will never forget in such a wonderful way! As we were getting close to ending what had been an incredible vacation to that juncture, I reached out to Sebastian as we were gearing to heading to our final city (Osaka) in Japan for our final 3 nights, asking if he could do anything about our hotel lodging as I felt our jr. suite would be too cramped for my family of 5. Again, Sebastian sprung into action immediately and was able to pull some strings and upgrade us to a larger suite that was perfect for us AT NO ADDITIONAL COST. All in all, reaching out to L & B Travel and being fortunate enough to work with Sebastian was the best thing that could have happened to my family and I with our vacation as everything turned out beautifully, as we really had the time of our lives. That being said, I recommend L&B Travel to anyone and everyone, and I recommend Sebastian to all who are looking to plan a trip. He really knows his stuff, but you get a guy who is honest, patient, understanding, hardworking and transparent, and who did all the heavy-lifting to get my trip planned successfully. I have found my travel agent and without a doubt will continue to use L&B and reach out to Sebastian for all of my future trips/family vacations. From my family and I, THANK YOU, Sebastian and L&B!!

Excellent responsiveness. Good detail, helpful advice and customized service for a complicated…read moreitinerary. Highly recommended. They were even careful to follow up and respond while I was traveling. They suggested alternatives and a way to adjust plans mid way through our travels.

Not too many travel agents go above and beyond anyone expectations Katia Travel did. Awesome…read moreservice and accommodations. My wife and I appreciate their services.

I have been using services of Katia Travel since 1993 and never had any issues or whatsoever…read more Liana is the owner and she always gets involved on every single transaction and always checks with us a day before the travel to remind us about our travel times.

We used to do all our travel ourselves - and we've always been so overwhelmed for the amount of…read moreplanning and research. This time around we've tried Brenda from Somewhere Now Travel. The results: 5 stars all the way!!! Brenda took care of everything - and I mean everything. From air, car, train, hotel, excursions - down to the smallest detail. Plus - she knew things only a travel expert would know. We will never travel again without Brenda's help. Highly recommend!

When it comes to planning a honeymoon, you don't want to roll the dice. After already planning a…read morewedding we wanted to find someone we could trust to handle all of the logistics from top to bottom. Brenda became that trusted resource immediately for us. She was able to take our budget and find a variety of personally-vetted options that were tailored to our wish-list. She met all of our questions with a wealth of knowledge, insight, and seasoned advice. And she was diligently communicative with us before, during, and after our vacation and recommended some additional excursions, too. She even was able to coordinate some surprises on our behalf for our honeymoon. Do yourself a favor and unburden yourself from the stress and hassle of planning a honeymoon and trust Brenda to put you at ease with a beautifully curated and special experience.

Thieves! Rude! Unfair! Insensitive! Do not buy your tickets from them. Buy directly from the…read moreairline. Enough said!

Unhelpful and rude on the phone as I was trying to book a reservation, was put on hold twice with…read morezero direction/clarity. Unclear & short communication makes it feel like they don't really want to help you.

Sandy is a great travel agent! We have used her several times, and she has come through with great…read moredeals and discounts. We recommend Let's Go Travel (on Faust Ave.) for your travel needs.

We were extremely pleased working with Sandy to plan a trip on very short notice after a previous…read moretrip we had planned ourselves was cancelled. Sandy helped us with the decision-making, put together a great package, and booked our hotel and transfers. She is knowledgeable, patient, and quick to respond to questions. Her experience in the travel field is evident, and we would highly recommend her! We had an incredible trip, thanks to Sandy, and knew we were in good hands every step of the way.

Sun Travel reserves flights for you immediately, and they even send a draft of your itinerary with…read moreconfirmation number, potential flight segments, and price in an e-mail with links to a printable PDF format. In fact, I saw the flight itinerary e-mail pop up on my phone even before I hung up. Oh, and the e-mail isn't just some simple itinerary with that Courier New font. It's some legit, high tech stuff with colors, maps and all the details you need. All the ladies who work here are courteous and answer my endless questions in detail and with patience. And they return all phone calls promptly. Most importantly, their prices are about $50-300 cheaper than other agencies and airline websites. Friendly, ridiculously efficient, and affordable. Those are the things that a professional travel agency like Sun Travel should be.

Nah. Didn't want to listen to me or answer any of my questions on the phone before I sclepped all…read morethe way over there for nothing. So nope. I'll do it all online like how we do now. Sorry not sorry.

This is the most reliable company in this field. They will help with any issues and will exceed…read moreyour expectations. Dealing with legal institutions in another country can be challenging and frustrating, especially when you do it from overseas , so having a team of knowledgeable and responsible specialists , who understand all the nuances of document preparation is essential. In these matters, I only trust Rush In team. They' ve been in business for a long time and earned a great reputation not only in the US but also in other countries. I highly recommend this company and im very grateful for the great service they provided.

I came to Rush in on the recommendation of several people. This is truly a great place if you need…read moreprofessionals. I received detailed answers to my questions and plan to continue working with Vadim and his colleagues.

Got my passport in 2019 and it was a fast an easy process! My aunt who needed to get her daughter's…read morepassport who was in a dv situation was able to apply for an exception and got approved!

I visited this travel agency because it was close to my work. I wanted to get some pricing on a…read morevacation trip to Hawaii. I spoke to Cheryl Newman and gave her details on what I wanted for our trip. She called Pleasant Holidays but was on hold for more that 15 minutes so I provided her my email address so she can email me the details of the different packages she can find. I told her that I had a budget of $3000 for our trip. The following day she sent some pricing on some deals which was over our budget. I emailed her back to see if there are other options to bring the cost under our budget. After a day or so, I never received a reply from her. I guess I was too much trouble for her to look into other options so she didn't respond back. I would assume that she would be more helpful since travel agency business are based on repeat customers. I guess wrong.

Did not want to serve me. Told me to go online. So mite be a scam of some kind…read more Or just racist

Bought my ticket with them because my parents come here, I could easily purchase online and avoid…read morethe fee. Service was never bad until mid pandemic I called to ask a question about travel restrictions. The lady on the phone said are you going to buy tickets or ask questions? Maybe she has hearing problems because I made it very clear twice that I had already bought my tickets with their agency. No los recommendo mi gente latina compre sus tickets en linea oh por telefono.

We had a great experience at this location! The wait time was short, and the service was fast and…read moreefficient. Aaron was so nice, friendly, and helpful. He made our visit even better. We really appreciate the excellent service and will definitely be back!

AAA Encino gives the best service. Organizes System, Courteous and Fast no less. Mary is one of…read morethose. In fact, I will venture to say that in my experience and entire family, this year, all AAA employees including the towing service gentlemen themselves are very helpful and courteous and professional. Customer service is warm and welcoming!