We have bought 3 vehicles from this dealership, the latest being a Cadillac Escalade iQL and dealt…read morewith both Jodi and Monica. Both were great at answering questions, allowing us to take the vehicle home to ensure it actually fit in our garage, and have reached out several times post-purchase just to ensure it is still meeting our needs and to ensure we didn't have any questions or concerns after purchase. We have also used their service department for many years, including for my GMC Sierra 3500 HD, and they have always taken great care of us. They even noticed an oil leak on my GMC and were able to replace and repair everything needed under warranty while providing a loaner vehicle during that time. We highly recommend Wagner Cadillac.

I am so pleased with the service I received. I was kept informed through the process and the car…read morewas completely restored to like new condition. i do not hesitate to recommend them wholeheartedly. Patti Risinger

Been visiting here for years for all of the service on my vehicle which has been smooth and I've…read morenever felt like I was being upsold on services. Until I purchased another vehicle which had a handful of problems right out of the gate and they refused to cover the cost of repairs. I preformed the repairs myself and have since learned a lot about these vehicles, because of this I'll most likely start doing my own maintenance and repairs instead of visiting BMW Tyler. Because they wouldn't stand behind a sale they've lost a lot of labor revenue for years to come on my vehicles. I felt very undervalued purchasing a vehicle vs getting my vehicles repaired or maintained.

Great experience at BMW Tyler. The staff was friendly, professional, and kept me informed…read morethroughout the process. The service was completed on time and my vehicle was returned in excellent condition. I would definitely recommend them.

Good safe long lasting cars…read more Staffing issues in Service Difficult to get timely status on major repairs

Service department has ZERO RESPECT FOR OUR CARS.. ZERO! Sunroof issues. Over a month to fix…read more Damage from them "fixing" sunroof another month and this is how my car was treated!!! Disrespectful Disgraceful No class No empathy No Fs given about someone else's property $55 thousand dollars car.. and they just abuse it and scratch it. Complete BS!!!! Absolutely complete failure

James at J&J transmission came highly recommended by another trusted mechanic (Bobby Tennison down…read morethe road at Tennison automotive). My transmission was shifting hard and the truck was becoming less and less reliable. At the time, my 2009 F-150 had close to 290,000 miles on the original transmission, so it wasn't hard to understand why I needed a new one. James was able to get me a quick reasonable quote for a rebuilt transmission from REMAN. I believe they offer a 3 year / 100,000 mile warranty for parts and labor. James was honest about the time it would take to get the part, and gave me a clear timeline for the installation. He completed the job, sticking to the promised timeline, and the cost was exactly as quoted. Unfortunately, through no fault of J&J, there was a problem with the new transmission that presented after the work had been completed. This was no problem for J&J. They worked with Reman to get it replaced and didn't charge me another cent. In addition to excellent service and honesty, James is a friendly guy who is always willing to do a ride along when we have any kind of mechanical issue. He is helpful in pinpointing any areas of concern. He will point you in the right direction if it's something he doesn't personally work on. We hope not to have mechanical failures, but when we do we know we can rely on J&J.

Bought car from James the owner of J&J transmission service at blue book value and he said there…read morewas no issues with the car and after driving the car for only 4 days the transmission went out and when we called him to let him know about the problem he acted like he would help us and we even offered to help pay to fix it and after we had the car towed and delivered at our expense to J&J transmission service James strung us along for days just to let us know that he was not interested in helping us or going to help us and wanted us to have the car removed asap due to he needed the space for "paying" customers even though we offered to pay for parts and labor to have the transmission rebuilt but he would not have it or even look at it and put zero effort in to helping us. If this is the way he does business and has been doing business we feel sorry for the other many victims he has hurt and have been cheated by him. Signed, Bought a 2001 (LEMON) Honda civic XL from a very dishonest and cruel man

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

I have ways had a great experience taking my car to be serviced at Fairway Auto Center and I highly…read morerecommend them. They are professional, honest and dependable. I won't go anywhere else to have my car serviced.

Professional, courteous, and fast service! The staff always explains what needs to be done and the…read morecost before servicing my car. I won't go anywhere else. Highly recommend!

We've bought so several vehicles from Hall Buick at least 6, and about to buy another one. We've…read morenever had a bad experience. All but one time we've used Jose who is the best. As for service, it's stellar.

The Service Department at Hall Buick in Tyler, TX is the best! I took my car in on June 4th for an…read moreoil change & service & as always the service was top notch! Robert, Clint & the rest of the service department team were very professional and quick. And they even washed my car! Amazing! I'm very happy with Hall Buick and I will continue taking my car to Hall Buick for excellent service. Thank you, Glenda Killough, Tyler, TX

We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.