Eli came out as soon as I pulled in & started taking my info ~ he was super friendly. I…read moreappreciate this as this is my first time visit. I was greeted by the sweet ladies Traci, Misti, Presley, & Sarah! Introduced to David Westbrook - General Manager. He was very welcoming. There is just a sweet spirit in this place. The waiting room has TV, drinks, water & magazines. Pretty cool! I will definitely be back!

Best dealership experience I've ever had! Bought a van from…read morethem about 6 months ago. The salesman David, was very honest and up front about pricing and associated costs. I live nearly 100 miles from this dealership - I had reached out to him ahead of time about a van I saw via Autotrader and thought was a good value. He made sure I was the first one to see it since I had been the first to reach out - I really appreciated that. Paperwork only took a couple of hours compared to the nearly full day I've experienced at other dealerships. Once we signed paperwork, the van still needed some final touch-ups, so I was to pick it up the next day. Well I had a family emergency occur, and David was nice enough to have it arranged to be dropped off at my house. Like I said, best dealership experience ever. I will only buy from them if I have the opportunity!

For almost two years I've been shopping for a new (to me) car. I knew what I wanted... the year,…read moremake, model, and options. The problem was there wasn't a ton of these cars around the US, and the ones I did find either weren't in great condition or had a high sticker price. When I came across a vehicle that fit my requirements at Lade Ford, I gave them a call. I ended up speaking to Dan Lade, the owner of the dealership, and he was super helpful getting me photos and details of the car. I saw great reviews from the dealership so I bought the car sight unseen. Hitched a ride from Austin to Frankston to pick it up and met the man in person. He was as nice as he was on the phone, and the car was in better condition than I could have imagined. I got a great deal and a month later I couldn't be happier with the car and how Dan handled everything. I've bought many cars for my business over the years and this was by far one of the best buying experiences I've ever had.

Went to laid Ford for a transmission flush in my truck. Seem like I spent the entire day there. So…read morethey're not very fast. Also requested they check the programming on the transmission. They told me that the transmission was fine and they had reset it. They also told me that there was no updates for the programming of the transmission. There is an update for the transmission and it is has not been updated and I need to get it updated but I am not going back there. Who knows how long that would take.

I had purchased replacement parts for my window regulator on my older car because the dealership…read morewould no longer work on them! I called up and made an appointment for the next day and he said that they would install it for $100! It was quick fast and friendly service! I highly recommend taking your car to this gentleman who seems to be very honest and trustworthy! Even after he took the door panel off and realized it had rivets he didn't upcharge me for the extra work! I will be taking my car back here for future work!

From the owner: When you come to Gilligan's Automotive Services, you can expect honest answers and excellent…read morecommunication. We'll take a look at your car, explain the problem in detail and give you all the information you need. Your local car mechanic is here to help you, whether that means changing your oil or fixing your engine. You can count on us to take good care of your car. Call 903-343-7360 now to speak with a local car mechanic in Tyler, TX.