Truly unacceptable and highly unprofessional practice. Rather than addressing my child's actual…read moremedical needs, the staff repeatedly pushed unnecessary cosmetic procedures like chemical peels that were not covered by insurance, which felt inappropriate and profit-driven. To make matters worse, I called ahead to inform them I would be approximately 10 minutes late due to traffic. Despite this, when I arrived, the PA had already left for lunch, showing a complete lack of consideration or flexibility. The front desk staff were also rude and unprofessional in the way they handled the situation. This experience reflects poor patient care, lack of professionalism, and disregard for patients' time and needs. I strongly do not recommend this practice.

By far the worst practice ever. My almost 3 year old has been suffering with server eczema and they…read morehave been zero help. They'll make 'appointment follow ups' basically to just get paid. We went in for several eczema with my child having a flare up at the appointment and after being shown pictures of the severity of her skin.. they prescribed her a cream for moderate eczema. We've been waiting on a script to be sent out for almost 1 month now with no help except the run around via phone. This practice is a complete joke UPDATE: Absolutely bogus and foul. My daughter is in fact a patient. Take accountability of your unprofessional business.

I have been a member for 12 years. Finally canceled my membership as it is too expensive now. Tried…read moreto get an appointment for months, was told that my last credit was deleted after 3 months. I was never told this when I cancelled, nor was I told when I checked in for my appointment Or when I had to reschedule once. They charged me full price non member price!! after speaking to a few managers they charged me the into price but it should have been a credit as I already paid for it! do not trust. I have been a member for 12 years. You can get a better message at happy feet for half the price!! would have given NO stars if it was allowed.

Went once joined the membership never went back called to cancel membership and was told no I…read morecouldn't unless I paid a full years fee or I could put on hold for 3 months I told them I wouldn't be back it to expensive to pay if I wasn't going to go back I went once and already paid 3 months horrible place you could never get appt that is good for you and not worth the money

I had a truly wonderful experience at this European Wax Center location. I had no idea there was…read moreone in Freehold! So close--yay! I was told that there was a wax specialist training at this facility so I was eager to give her some practice and experience a luxurious full leg wax for the first time in ~forever~ and WOW! Upon entering, the super helpful women at the front desk told me that my wax specialist would be with me in two minutes (right on time, JUST how I like it) after I checked in. I was promptly brought into the very clean room. Kirby was the training wax specialist and I was so incredibly impressed with how wonderful my visit was and how professional all of the employees are here. Her trainer (I don't remember her name but also very kind) taught her very well and Kirby didn't miss any hairs on my legs. I will certainly be returning to this location!

IF I COULD GIVE ZERO I WOULD! ***READ BEFORE GOING***I never leave reviews for others , but after…read morewhat happened to my best friend today THIS NEEDS ATTENTION! the day before her birthday! I am in absolute disbelief and emotional distress. My friend was unfortunately placed with a waxer named Vanessa, someone she had never seen or heard of before. And after today, I hope and pray no one ever sits in her chair again. She has no business touching anyone's skin, let alone working in a professional setting.Vanessa was cold, unfriendly, and barely communicated with her throughout the appointment. Right away she knew something was off. She applied the wax dangerously close to her undereye area which is something I've never had done before I have also been going to EWC for years and now I'm scared to return. The wax was burning hot she texted us to tell us how much it hurt she said "ouch, this wax is really hot" and she continued without hesitation WHO DOES THAT! After she ripped the strip from under her eye, she stared at the wax for an uncomfortable amount of time she knew exactly what she was doing I now know why: she had already torn her skin.She moved onto my upper lip, used the same way too hot wax, and again she told her it was burning. She still didn't stop. And then as if things couldn't get worse for my friend she rubbed alcohol into the raw skin. ALCOHOL. Directly on broken, burned facial skin ARE YOU EDUCATED. I have never had that happen before OR HEARD OF THIS BUT MY FRIEND IS NOW A VICTIM OF YOU, because any trained esthetician knows how dangerous and painful that is. HER skin felt like it was on fire.After the appointment, SHE walked out to pay, and I could see it in everyone's faces something was wrong. MY POOR friend has to look in the mirror horrified and scared of herself. She has deep rips under her bottom lip and a tear under her eye. Not irritation full rips. Where was Vanessa? She hid. She didn't come out. She didn't apologize. She didn't own up to a thing. Just vanished.she is a 20-year-old college student. Never on and has no acne medications or topical treatments nothing that would have made my skin sensitive. This was 100% her fault. Now we can't enjoy the sun during her birthday weekend, no pictures, and she may end up with scars on her face for life -- all because of someone who has no business waxing professionally. I am devastated and needed to make sure HER voice was heard and it WILL be. This is not just a bad service. This is physical damage. This is unacceptable. Vanessa should be reported, retrained, or removed from her position before she permanently scars someone else.Corporate, if you are reading this which they will so Vanessa prepare this is a serious liability. You owe me not just an apology, but real accountability. The lack of care, the absence of professionalism, and the physical damage done is appalling.Do better. And get Vanessa away from other people's faces before this happens again.

The store was stocked but in disarray. It was difficult to find an employee to help. I have been to…read morea lot of Ulta beauty's and this was my least favorite.

Today, the soft opening of the new Ulta Beauty store on Route 9 North at Pond Road. Excitement…read morebuzzed for both customers and employees alike. Being new, the store has bright lights and that fresh, new look. The testers were clean and ready to sample. The employees were plentiful and all eager to welcome and help us find the products for our needs. One of the employees mentioned that today was actually their soft opening, with the official grand opening on Friday, July 19th. This meant that not all of the products were available yet, but the employee assured me that everything would be in stock by the grand opening. As I browsed the store and checked out their new store, I inquired, if the Ulta Beauty store at the Freehold Raceway Mall would still exist. They assured me it does. Personally, this location is easier to get to than the one at the mall as it is next to Trader Joe's. I can shop for groceries and my beauty needs in one easy drive. I wish them great success as they are a welcome addition to the community.

My favorite salon and I can't recommend it enough! The professionalism of the staff is impressive,…read moreshowcasing remarkable training and attention to detail. This is a full service salon from lashes to facials, to hair. A special shoutout to Carlotta, she's amazing at blowouts, especially with my long hair. Every time I leave her chair, my hair looks flawless! Her skill and care truly make a difference. The compliments I receive are endless. This salon that combines expertise with a welcoming atmosphere. Thank you, Carlotta, for always making my hair look perfect!

I have been going here for the past two years I can't say enough amazing things about Ego. From…read morethe moment I walked in, the team made me feel so welcomed and comfortable. Their expertise in hair extensions is unmatched. Darren has been doing my extensions and does them perfect every single time My hair has never looked so amazing. I've received so many compliments. It truly feels like a family here and the entire team is so sweet. If your looking for extensions or any type of salon care I highly recommend coming here

Nicely decorated, clean facility. Very professional staff from the front desk to the massage…read moretherapist Konstance. Konstance knows how to find the knots and sore spots. I strongly recommend her and the business.

RESPONSE TO BUSINESS:…read more Let me get this straight, you are blaming me for your expired products and rude staff? Really? I was 100% given a hard time during the return process. The interaction was tense, dismissive, and uncomfortable, which is why I spoke up at the time. Whether that tone shows on "video" does not change how it was experienced in person. The facial also caused a major breakout. My skin is still healing! I've had plenty of facials before, and this is the first time I've ever had a reaction like this. I did not previously leave a positive review. This was my first visit and my only review. Instead of taking responsibility or apologizing, the spa is pointing fingers at me, citing "footage" and a supposed positive review that doesn't exist. Their response is ridiculous and only reinforces how unprofessional this business is. My original review stands. ORIGINAL REVIEW: I've never had such a hostile and weird experience at a spa. I spent over $125 on a facial and $100 for two products for my birthday, only to find it smelled disgusting and when I looked at it more closely it was expired. From the moment I walked in and tried to return them, the receptionist was aggressive, rude, and interrogating, as if I owed her an explanation. When I mentioned returning the second unopened item (that wasn't "expired"), she treated me even worse. I literally had to say, "There is no reason to be so nasty to me?" because her behavior was so unprofessional. She then called the owner in front of me, framing the situation to deny the return. I was told she would "make an exception," as if the return was some huge favor. FYI, I was never told products were nonrefundable, and selling expired ones should be corrected without argument. To top it off, the facial caused a horrific breakout. I won't be returning and would caution others before spending money here.

Walking into this facility, I was immediately greeted and helped by Chris. All staff members were…read morereally kind and welcoming. I was called in 30 minutes after my appointment time. The lady who called me in apologized for the wait, I appreciate a person who values others time. Although, I had to wait I appreciate the apologies, I understand it happens. I was seen by Brittney, she diagnosed me within 5 minutes and told me ill be fine its not like im going to die like ok... doesnt make me feel any less overwhelmed lol I was happy to get my medication, so i brushed her off. The facility itself looked updated and clean. Good experience overall

They need to slow down and stop treating patients quickly. The staff at desk is lovely but the…read moretime with doctors is ridiculous quick and they charge for 30 minute appointments. GET an estimated bill before you walk in the office and don't ask any over the top questions or they will charge you more. Further they now charge a fee to simply use a credit card. Like a factory not a 1st class dermatology practice that is once was.

I was discriminated and verbally assaulted by one of cashiers, Sophia because I had a question…read morewhile purchasing some Aquaphor. I asked when they would be back in stock of the sol de Janerio gift packages and Sophia then responded, "is English not your first language? We. will. not. be getting. them. in stock. again." I then told her I am sorry for asking. Then she responded, "again, I cannot take your people coming to this country and using my taxes to fund your lifestyle!" that is when those around me, other customers defended me and I just left after purchasing my item. I felt so embarrassed and attacked, she racially profiled me for no reason. To be treated differently because my skin color is absolutely insane in 2025. This was absolutely disgusting and I hope the appropriate measures are taken. I will be taking my business to Sephora or elsewhere.

my extensions were put in feb 1st by stylist laura. they fell out the next day after the…read moreappointment and 3 more times in the next two weeks. i was in her chair a total of 5 times in 2 weeks. i was offered no compensation for the many inconveniences and constant discomfort. instead of getting the hair moved up at my next appointment on march 7th, i had to get the extensions fully taken out and put back in due to the extremely poor installation work the month before. this time, the extensions were installed off centered and crooked. 2 weeks after my appointment they were completely falling out of my head yet again. i had to get them taken out again after only 2 weeks and re-put back in correctly... safe to say, at that point, i took my business elsewhere. March 29th photo attached is the better quality work i had done once i went somewhere else.

I normally don't leave negative reviews, but I feel it's necessary to share my experience so others…read morecan make an informed decision. I went to this injector with concerns about possible filler migration in my lips. I was told everything looked normal and that there was no migration. Trusting that professional opinion, I left things alone -- but deep down, something didn't feel right. I eventually went to a different injector for a second opinion, and she immediately identified significant filler migration, not just in my lips but extending around my mouth. It was so extensive that I had to have all the filler dissolved. What was even more concerning was that the second injector told me that my lip anatomy was not well-suited for the amount of filler that was originally used -- and that I should have never been injected with that much in the first place. For context, it was only one syringe, but even that was too much for my natural structure. She said a more experienced or ethical injector would have advised me to start with less, or not inject at all. I wish the original injector had been honest and taken a more conservative approach instead of brushing off my concerns and pretending everything looked fine. Transparency, education, and good judgment are key qualities in a medical aesthetic provider -- and unfortunately, I didn't experience that here. After the dissolver was injected, my lips became extremely swollen -- a common reaction only when filler is present. If there had been no filler, my lips would not have reacted this way. I also provided photos documenting the swelling to support this

Love The Youth Fountain! Dr. Rada Shakov is the best and she is warm and professional and will be…read moreupfront with you about exactly what you need and nothing more nothing less. I felt immediately at ease for my Juveau treatment and got numbing cream which was not offered to me where I was previously going. No upselling here which I truly appreciate as a mom of two littles who just wants to not look like it! Lol. Everyone in the office is super friendly and makes you feel like family. In addition the office is super clean and gorgeous, what more can you ask for. I can't wait to go back soon to be ready for hot girl (well, mom) Summer lol!

I can't believe I've been shopping at Sephora in the Freehold Mall since forever and I never met…read moreYvonne!! Well, last week, I finally found her and I will be stalking her in the future. Why? She's been at Sephora for 15 years and she really knows her sh%t. I came to pick up my birthday gift, (you know as a beauty product junkie that's already a problem), ha! How do you just walk into Sephora and just walk out with your free gift? Well, I also walked out learning all about a brand called Drunk Elephant that I really didn't know much about. It was one of the free birthday products that was offered and I wound up picking it and LOVE it! So many awesome products, you can see the display in my photos. All natural and organic and paraben- free. It leaves my skin so soft. I'll definitely be back to try more products. I also came in for some Fenty foundation. Yvonne recommended that before i purchase a new foundation that I should wait until my skin gets its Summer tan or i would be wasting my money. What a smart idea! Being at Sephora is like being a kid in a candy store for me. Sometimes it gets very overwhelming and sometimes you just need some help. Well, ask for Yvonne and she will really help you and make you feel like a million bucks. Thanks Yvonne! Hope to see you again real soon.

I've been coming here for a few years now, and always loved the experience. The people here are…read morenice and always helpful. They often have good deals, and the people working here know what they're talkin about as well. The service has always been good. Always recommend this location.