I didn't buy a car, but I sold my used one using the Kbb instant cash offer in and out in under an…read morehour shout out to Hannah for making it quick and easy and not lowballing me unlike the ford dealership!

Do Not Take Your Vehicle to Defouw Automotive!…read more Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and refusing to communicate effectively. Additionally, they were misogynistic, conspiratorial, and extremely rude. They replaced the wrong part and refused to replace the necessary part as specified by the General Motors recall. They claim that service and diagnostic were refused, when, in fact, they were the ones who refused to work with the customer, stating that since the vehicle wasn't purchased from them, they didn't care. Service advisors are more than happy to go out of their way to intimidate customers to avoid being held responsible for Defouw's inadequacy. Additionally, they claim that all the issues resulting from their negligence were pre-existing, despite having no record of these issues during any of their inspections or any record showing that service was refused. I cannot under-emphasize their lack of due diligence, care, concern for customer experience, or professionalism.

We have depended on Tony's Automotive Repair ever since he took over Westfall's year ago. Always…read morecompetent, honest, helpful, and caring, we are grateful for Tony's service of our vehicles. Never a failed fix. Always a fair price.

Good work and "peace-of-mind" is this shop's best product, where quality, reasonable pricing, and…read morelocal access all come into play to make it my "go to" place for routine vehicle service and repairs.

Great car buying experience! Very knowledgeable professional service. Large selection of quality…read morecars priced well. Highly recommend Lewis Motor Sales.

Great vehicles and great prices. My family and I have bought vehicles from the Lewis family for…read moreyears. they have been great to work with, and we appreciate their dedication to the community for over 35 years now. Keep up the great work!

I just want to say thank you so much for helping me find my rav4, twice! Went to work today and…read morenever once did I struggle or feel like I was getting stuck! Best vehicle ever!

Great family owned business. Knowledgeable, affordable, friendly. I've gone to Del Real in…read moreLafayette and Frankfort for my last 4 vehicles and don't plan on going anywhere else in the future!

I am so glad I decided to stay in town and purchase my new to me Subaru. I called them on New…read moreYear's Eve and was ready to make the trip that was 3ish hrs away. I stopped in my tracks when I was told some BS as to why there were NO PHOTOS of said vehicle. Just the one in the advertisement. I kept texting, asking different questions to Justin Dunn. I feel he just couldn't be bothered, but I was asking legitimate questions! I didn't want to make a long trip for nothing!!! He didn't answer me anymore. Oh well. His loss. I did purchase a car that evening and have been so happy ever since! If you go here, make sure you see exactly what you will be looking to test drive and get all of your questions answered prior to visiting!

Jenny in the service department was absolutely outstanding in the way she handled our recent car…read morerepair. She kept us informed at every turn. I am 100% satisfied with this dealership. Love our Subaru Forester and now we are road worthy for our busy season. Impressed with the cleanliness and quality employees.

When I had a parking lot auto accident, I asked my daughter where to get the body work repairs…read moredone. I knew she was very happy with the people she had used a few months ago. She said without hesitation that I should go to Lafayette Auto Plus on Farabee Drive. That turned out to be one of the best tips I've ever gotten. As she predicted, they explained several options and gave me estimates (quite reasonable) for the two options I was considering. They did exactly what they said for the price they had said and in the time frame they had given me. In addition, everyone I spoke to answered all my questions clearly and fully, was extremely pleasant, and gave me excellent advice. I will certainly recommend them to anyone I encounter who needs auto body work done, and I will use them again myself if I have any further car, mishaps in the future.

Ivan and crew have been taking care of my automotive collision needs since 2015, I wouldn't take my…read morecar to anybody else, I've been living out of state for the last 10 months & when I hit a deer last month Ivan squeezed me in same day when I got into town, & when I got my car back it literally looked brand new. Ivan has been in the game for a min, he puts in the time and he has the best of both worlds when it comes to great customer service and communication. Such a great team of great individuals ready to help others in need. (If it's not collision related, he can definitely point you in the right direction to somebody who can.)

so grateful for the fine folks at guaranteed automotive…read more my wife, 7 week old baby, and puppy were driving from cincy to chicago after our first road trip as a family of 4. engine completely gave out on 65N. we were in a crisis, on the side of the interstate with semis speeding by. we got a tow to the nearest mechanic (20+ miles) - and it happened to be guaranteed automotive. they were busy as could be, but still managed to let us know that our catalytic converter went out. they needed to order the part and could get it fixed for us - but it'd be a couple days. the real problem was that it was purdue's move in weekend - and even though enterprise allowed me to book and check into a reservation online - not a single location had a rental car in all of lafayette. same issue with every rental company in the area. what a shame. we needed to get back to chicago bad, especially with a crying newborn. after several frustrating calls with enterprise and hurtz, we decided we'd just uber on home ($270) and come back for the car when it was ready. but out of nowhere, guaranteed auto offered us their little loaner and let us take it back to chicago for 3 days while our car was getting fixed. saved us some money and was very convenient, after a long stressful day. we're so appreciative for the kindness and efficiency we witnessed with guaranteed. i hope i never step foot in there again, but if you're reading this and you're broke down in the area - they'll get you right. only somewhat negative feedback from me is that they're closed on saturday and sunday - and waited to call until friday around closing time to let us know the car was ready for pickup. so had to wait a couple extra days to pickup, whereas if i knew it was going to be ready i could have been there friday afternoon. oh well. pretty good, not bad, can't complain. thanks y'all!

Very convenient online scheduling tool. A clear estimate was provided via text message. Work was…read morecompleted quickly on budget. Staff is friendly and professional. We just moved to Lafayette and it's great to have a "GoTo" automotive repair shop.

I want to start by saying this, I absolutely love my Mustang! It rarely has issues other than…read morenormal wear such as brakes and little things. However, I ABSOLUTELY WILL NOT LET ANYONE WORK ON MY CAR! EVER! I will only take my beloved pony to LYONS. He is honest, reliable, respectful, and his name and shop speak for itself. His schedule is busy but he will always get you in no matter what(usually the same or next day) . I know plenty of people who feel the same way about this guy and his place! Prices are always in affordable range. But most importantly I know my car is in good hands. He just gives the nice grandpa vibe! Who doesn't love that!! Plus his location is right downtown!

I love this company! I have been taking all my vehicles here for years. My parents have been…read moretaking their vehicles here for around 40 years. They are knowledgeable and honest. They always give you a fair price. I live in Indianapolis and still drive over an hour just to get my repairs done here. No one can compare to these guys!