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    LaFontaine Buick GMC of Lansing

    2.4 (38 reviews)
    Closed 7:30 am - 6:00 pm

    Services - LaFontaine Buick GMC of Lansing

    Routine automotive maintenance

    LaFontaine Buick GMC of Lansing Photos

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    Didn't cover wires properly, silicon an electrical connector

    Just a scam. They fix your vehicles just to break them and can't even own up to it and do the right thing. I'm absolutely disgusted with ULYSSES TIJERINA who is just a phone operator for the service department, his manager who wouldn't give me his name, and Chris the mechanic who fixed the issue but broke an electrical connector and decided to silicone it instead of fixing it properly. Be carful of this dealership they are scam artist and just awful with making things right with the customers they screw over

    My new GMC!
    Steve S.

    I've looked for a specific truck for more than 6 months. Searching online I found one at LaFontaine. (I live in Ohio.) I told them I was interested, they asked for my information. Said I needed to show insurance, pay for it and they would deliver it. It went like clockwork! What a GREAT dealership! Ask for Ron, he makes it easy!

    Chad and Barry made buying my first car so fun and easy. Their banter and lightheartedness took away all my stress. If you are looking to buy a new car, make sure to reach out to them!

    Me with my truck.

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    4 months ago

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    3 years ago

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    6 months ago

    I would not go there to find a car. Shane was a sales his manager is pushy and overbearing with customers.

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    2 years ago

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    4 years ago

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    2 years ago

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    8 years ago

    Allison sold me a 2011 Silverado that's given me nothing but problems. If you want to talk about it please give me a call.

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    6 years ago

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    15 years ago

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    10 years ago

    Business owner information

    Photo of Ryan LaFontaine

    Ryan LaFontaine

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    10 years ago

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    Ryan LaFontaine

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    10 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    Ryan LaFontaine

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    9 years ago

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    Ryan LaFontaine

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    14 years ago

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    14 years ago

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    13 years ago

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    13 years ago

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    11 years ago

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    Ask the Community - LaFontaine Buick GMC of Lansing

    Review Highlights - LaFontaine Buick GMC of Lansing

    Once again, Ryan took the time to make sure I understood what was wrong with my car.

    Mentioned in 3 reviews

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    Motorcars of Lansing - Ferrari F8

    Motorcars of Lansing

    (51 reviews)

    Very disappointed with Motorcars of Lansing. They sold my daughter a vehicle that has already…read morebroken down, leaving her stranded in the middle of an intersection waiting for a tow truck -- and she hasn't even had the car long enough to get plates for it yet. It's still on a temporary tag. To make matters worse, she paid for an extended warranty, only to find out today that it was never even added to her vehicle. She had the car towed back to the dealership, and now they are avoiding her calls. This is completely unacceptable. I would strongly caution anyone considering doing business here to think twice before buying from them. better business bureau is next.

    Very Disappointing Experience - $2,000 A/C Repair After Purchasing Vehicle…read more I recently purchased a used 2021 Toyota Sienna online from Michigan Motors. After receiving the vehicle, I discovered that the air-conditioning system was not working. The fan was blowing air, but it was not producing cold air. I immediately tried to contact Michael at the dealership several times to report the problem. I left messages but did not receive a response. When I finally reached him, he told me he would speak with his manager and call me back. He never called me back. Because I needed the vehicle, I took it to a mechanic. I was informed that the A/C system had a leak and required a significant repair. Today, the vehicle was repaired, and I paid $2,000 out of my own pocket to fix the A/C system. Throughout this situation, I continued trying to contact the dealership. I was later told Michael was on vacation, so I asked to speak with his manager, John. I left a voicemail for John and initially received no response. When I finally spoke with him the following day, he told me he would investigate the situation and call me back in approximately one hour. I waited all day, and nobody called me back. What disappoints me most is not only the $2,000 repair bill shortly after receiving the vehicle, but also the lack of communication and follow-through from the dealership. I repeatedly called trying to resolve the situation professionally, and multiple promised callbacks never happened. I purchased this vehicle in good faith and expected the dealership to take my concerns seriously, especially because the A/C problem was discovered immediately after I received the vehicle. I am asking motorcarsonline in Lansing Michigan to contact me and provide a reasonable resolution regarding the $2,000 A/C repair expense that I have now paid.also I'm going to take this issue next level If Michigan Motors resolves this matter fairly, I will gladly update this review to reflect their response and resolution.

    LaFontaine Buick GMC of Lansing - car_dealers - Updated September 2026

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