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    Laguna Pacific Auto Registration

    3.3 (12 reviews)
    Open 10:00 am - 5:30 pm

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    I had a drunk driver use my address to register their car. He used your services and does not live at my address. What should I do?

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    Jay’s Notary & VIN Verification Services - Jay

    Jay’s Notary & VIN Verification Services

    4.6(11 reviews)
    38.4 mi

    I needed a document notarized and Jay offered to get me in same day! I opted for next day, no…read moreadditional charge for booking same/next day. His Pricing was fair and he was very kind. Would definitely recommend, 10/10

    I recently used Jay's VIN verification service because I wanted to avoid potentially spending hours…read moreat the DMV, even though VIN verification is available there for free. Booking with Jay was quick and easy. He asked for proof of ownership before confirming an appointment for the following morning. He arrived on time and completed the REG 31 form in about two minutes. Before he left, I gave the form a quick glance and noticed that he had written "Lexus LC 900" instead of "LC 500." I pointed out that the model was incorrect, and he laughed and said, "Oh, I saw it as 900 on the badge." That should probably have been my first warning sign. He then filled out another REG 31 with the correct model and charged me $200 cash, which I paid. I mailed the completed REG 31 to the DMV. About two weeks later, the DMV returned it marked "rejected." Since I didn't know what was wrong, I took the car and Jay's REG 31 form to the DMV in person. According to the DMV employee who reviewed the form, there were multiple problems. Most importantly, the "Emission Label/Test Group" information had not been completed. She also pointed out that the windshield VIN was incorrectly marked as being attached with rivets when it was actually attached with adhesive. She told me that Toyota/Lexus/Scion windshield VIN plates do not use rivets and that this is basic information a VIN verifier should know. At that point, I had no choice but to have the DMV perform the VIN verification themselves. Ironically, the free DMV verification took only about 15 minutes of waiting. Afterward, I messaged Jay and explained that the DMV had rejected his REG 31 and told him about the errors they identified. I never received a response. I did not use Jay's notary service, so I cannot comment on that part of his business. However, based on my experience, I would not recommend his VIN verification service. Charging $200 for a verification that was rejected by the DMV because of errors and missing information was disappointing enough, but accidentally identifying an "LC 500" as an "LC 900" and incorrectly recording rivets that were not present made me question the care and accuracy of the inspection. The lack of any response after I notified him of the DMV rejection was ultimately the most disappointing part of the experience.

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    Laguna Pacific Auto Registration - departmentsofmotorvehicles - Updated September 2026

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