We purchased a freezer in September 2025 from C&C Appliances in Lake Charles and it stopped working…read morethe week before Thanksgiving. Service person came out and said he would order part. Came two weeks later with the part and said it was fixed. It was not and I called to let them know that afternoon and they said give it overnight to cool. Yeah right!!! High temp alarm constantly went off and no cooling. Called C&C that day and was told they had to order another part without even coming to look at it. Here we are another 2 weeks later and nothing. Called them again today and she could not give me an ETA on the part. I am beyond frustrated at this point and will NEVER purchase nor recommend C&C Appliances to anyone!! When you spend over $1200 for a GE freezer you would expect it to last more than 2 months. I asked to return it for a new one and was told that can only happen in the first 7 days after purchase. Really??!!! I also purchased the extended 5 year warranty, but it looks at this point that it will not even last a year. My next recourse is to speak to the owner, Larry Wright, who advertises on TV that this is the best place and will meet or beat any price. He didn't say how crappy the appliance was nor how poor customer service is. Does he even know? He needs to find out. All I asked was to replace my two month old broken freezer and as of today their answer is no!! I am one very dissatisfied customer

I've done business here for almost a decade, furnishing 3 rental homes and 2 personal ones. Tad and…read moreJosh lost today's sale and that future business for C&C.

Dryer went out last night. No heat. It's a Speedqueen so it's hard to find someone to repair it. In…read morefact I started looking for a replacement. Called 3-4 other appliance repair places with either no response or won't work on it. Called them and they told me they work on all brands. Sent out a technician right after lunch. He checked it out and told us the problem and what it would cost. Very fair price. Repaired in about an hour. Told us the cause and what we can do to prevent it from happening again. Definitely would be the first place I would contact for any appliance repair

was recommend by a friend and was so glad i listened! The technician Koby came out to fix my washer…read moreand was very efficient and friendly. Compared to other companies i was speaking with before i was very pleased with their prices, will be a loyal customer :)

Matt's Appliances in Lake Charles is amazing! The customer service is exceptional, and their…read moreselection of new and used appliances is impressive. I found exactly what I needed at a great price. Highly recommend!

the service was excellent. as soon as I pulled in someone was outside to help me find what I need…read more the prices are reasonable the people are friendly just a great atmosphere I will d be going back for anything else I need in the future

The store was clean and organized. The associates were friendly. I went in for plants and I found…read morethat they had an assortment of plants in various sizes. Reasonably priced. Accessible parking and entrance

Andrew was awesome when we made our die table and he deserved a fat raise for his amazing efforts.read more

Came in to see what they had for sale was not expecting to find so much nice furniture I purchased…read morea furniture set from new look furniture and within six months the recliner broke And I had to bring it in myself and they kept it for 2 weeks after the 3rd time and it still not being fixed I went to conns I purchased a set from conns July 2022 and have not had a single issue and furniture still looks brand new I was shocked by everything they sold here I wish I would have came here first conns was incredible

Perfect name for this store, CONNS!…read more Cheap furniture that doesn't last 30 days! I'm on my SECOND sofa and love seat in less than a year. The leather, or may I say PLEATHER, peels, crumbles and falls off onto the floor just by passing a finger over the leather. To say this garbage is defective is an understatement! Filed 3 damage claims since 2022, and my last one was denied due to NORMAL WEAR AND TEAR Avoid this place at all costs. Even the tech that came out said the reason why it's falling apart is because it's not real leather, and to never buy furniture from Conns again. He suggest I go to Ashley Furniture because Conns sells junk that's overpriced and doesn't last! Avoid this place at all cost! Nothing but headaches dealing with this Conn business! I also attached a photo of my sofa this time around. This photo was less than 30 days after they replaced my first set. I don't know how this place is still in business.

Will steal your money and ghost you!! My friend paid a high down payment and & weeks later after…read morenot answering their calls or Facebook messages, they filed a police report to find out he was found guilty of contractor fraud!!

Really really awful experience and no end in sight…read more We gave Cajun Outdoor Paradise/Stephan Berzas a very very large deposit in June 2019 and are still waiting for automatic screens to be delivered and installed. We have had more excuses for them not doing the job than one can imagine. At this point we would love to just have the materials so that we can find someone else to do the install. We don't want to have to sue him, but it is looking more and more like we will have to. BUYERS BEWARE!!!!! Or better yet....run away as fast as you can.