I just went in for my second session for adding some blonde into my hair…read more Right now it's a mother daughter duo, running the salon and they are both exceptional women. Very smart and kind people, I loved just getting to yap with them all session long. My hair turned out beautiful, and although it was a bleach straw, both of the times that I walked out of the salon my hair actually felt healthier. They are gentle and using the Aveda products really strive to heal any damage that processing may cause. Not many hairstylists put your hair health first like they do.

Ally Lichlyter 3 reviews…read more just now New $200+ If I can give a zero, I would. I'm going to tell my story in hopes that it saves someone else from what I've been dealing with. I was a return client, having had a great experience prior to new ownership. Emphasis on WAS. I booked my appointment via phone and discussed with the receptionist what I was looking for. When I checked in with the stylist I told her exactly what I wanted and showed her photos: a trim while keeping length, full very blonde cooler toned highlights, to lighten my overall hair/cover greys. I wanted a winter pop! The stylist seemed to understand and threw in the word dimension, I was loving the idea of two tones of blonde to brighten my look. Well. She added warm toned low lights, darkened my whole head, chopped 4+ inches off of my hair, added uneven layers, and left me in tears. As she started drying I noticed it wasn't nearly what I had asked for. I spoke with the receptionist about my absolute dislike of the services I received, it was NOT what I wanted and that I in fact hated the way my hair looked. She offered to call the owner, left another customer hanging who was just wanting to buy product (who ended up walking out). When the receptionist returned, she took photos of my hair and suggested that I email the owner directly (as she had conveniently left while hearing me upset and didn't have an alternative means of communication) and let her know what was going on, to send photos of inspiration vs outcome. She then told me that the owner was willing to "fix" my hair at an additional cost. I stated that I didn't want her to "fix" it, I'd just like to be discounted the services that I didn't even ask for. The receptionist "didn't have the authority to do so." I paid the exorbitant fee and immediately emailed the owner. No response. I tried calling the salon multiple times and they aren't answering... It's my loss and a learning lesson, however, I'm disgusted by the owner's complete disregard for proper costumer service and conscience. I'm going to Salon @ 1150 to have my hair hopefully repaired to where I don't hate looking in the mirror. *First photo is what I asked for, last tso are what they did to my hair

Excellent service and amazing facial! They pay attention to every detail. Highly recommendread more

I had facial and eye brow tinting both was satisfied with the experience. I would go back.read more

I had a massage by Hannah J, she was amazing! I talked way too much but she was a good sport about…read moreit. Overall a great massage and I will for sure be back. Urban Retreat continues to keep the standard for amazing massages. It will continue to be the only spa I give my business to.

Had a stiff neck very painful. Todd was amazing! No Pain…read moreafter at all, what a relief.

Horrible place to get nails done he did the total opposite of what I wanted and I kept reminding…read morehim what I wanted and kept saying he knew what I was talking about and kept doing it the way he wanted them. The Polish is all uneven and not even covering entire nail. The nails are not straight ever one of them are uneven and underneath the nail at the tips are very sharp and not file down and this place has the balls to charge me 50 dollars for this. Bullshit never go there again experience was horrible people and very rude and not friendly place to do business at

I really loved the prices! They were able to achieve what I wanted. They took an appointment for…read morethree of us on a Saturday and got done fairly quick! All three of us walked away happy. There are some areas that could have been painted better around the edges but only I'm able to notice so no biggie for me!

Cari is so passionate about skincare! She is an absolute expert and will make your skin glow. The…read morefirst thing people see when they meet you is your beautiful face - Cari will make you stand out with incredible skin!

Thao the manicurist is awesome! She is so sweet and prices are unbeatable! Not to mention she works…read morearound your schedule!

Ms. Pawnee is truly one of the most incredible people you will ever meet. She is wise,…read moreknowledgeable, and genuinely cares about your health! I have experienced hydrotherapy, foot soaks, infrared sauna sessions, and clawfoot tub soaks for date nights, and every service felt tailored and thoughtfully prepared. I will continue to return here and refer people!

Pawnee the owner is just the kindest women you'll ever meet. Now that it's cooler weather, I'm back…read moreon 30 min sauna sessions which just feels so great for my body. I appreciate all the different therapeutic health options that are offered here, but I mostly enjoy knowing that every time I walk thru the door I am greeted by a friendly smile.

Very kind. Was able to relive shoulder pain. Very knowledgeable. Explained everything. Even took a…read morelittle extra time to show me things to do on my own to help.

I was struggling with a tension headache for two weeks, as well as lower back pain from a hip being…read moreout of alignment. I've struggled to find a good deep tissue massage in Redding, most are very expensive and not what I would consider "deep" justifying the extra cost. I found Kristen via Yelp and booked because of her good reviews. She is amazing! She not only went deep enough, but was able to easily identify problem areas to work on and make recommendations for how to get back into alignment. The first time I visited I was able to stick to back and shoulders, the next time I did a full body massage and felt better the next day. I will definitely be back!

Stopped in yesterday for the first time to get a pedicure. The place was very clean and super…read moreunique, it looked more like what you would find in a bar as far as the decor. I was greeted immediately and the woman was very friendly. We got started right away on my service. She took her time making sure to clean my toes up nicely and remove the paint I already had on. Everything turned out great and I was finished within an hour. I really liked that they have a TV that you can watch and the program she chose was very interesting and educational about different areas of the world. Will definitely be back :)

I came in last week and loved the service. Super sweet staff (: reasonably priced. I got a gel mani…read moreand pedi. I loved how they came out!

Extremely happy with my nails, was hesitant at first because of all the reviews I read but honestly…read moreI would say go in and give them a try because I am so glad that I did. Very satisfied

If the owner does your nails it will be the worst gell manicure you will ever have. No attention to…read moredetail, very sloppy with color on your skin and no effort with your nails. I've had him do manicures two separate times and both have been very disappointing. The Ladies especially Kim and the other guy are top notch. Kim has fixed my manicures and takes her time with making sure the shape, color and everything else is perfect. The low stars are only because of the male owner.