I made an appointment with them and dropped my vehicle off at 7 AM. They gate was still closed, so…read moreI left a typed note explaining that I wanted an HVAC diagnostic because the system motor was working, but it wasn't blowing either hot or cold air. I added that the actuator was moving and the heater hose was getting hot, but the air coming through on any setting was neither hot nor cold. So I wanted a diagnostic to figure out what was wrong. I also wrote that on their envelope before dropping my key in their box. Their lot was so packed, I had to park in an overflow lot across the street. By 11 AM, I hadn't heard from them, so I decided to give them a call to make sure they found my vehicle in the overflow lot and to confirm my notes. I called them 14 times between 11 AM and 3 PM and there was never an answer. Their voicemail message said to leave a message and they would respond within 24 hours. But I didn't have 24 hours. I needed my vehicle back the same day. I called an Uber to take me back there after 3 PM to find out what was going on and that's when I finally got a call. But I was already less than a block away. When I went in, they said they were calling to tell me exactly what I told them in my notes and when I made the appointment, that the AC wasn't working and they wanted to know if I wanted them to run a diagnostic. After 8 hours, they did nothing to my vehicle other than turn on the heat and AC and only told me it had the very same problem that I brought it in to have them diagnose. According to them, the appointment was just a placeholder and did not impact when vehicles are serviced, which defeats the entire point of an appointment. They said I should have told them if I needed my vehicle the same day, even though nobody was there when I dropped it off and nobody was answering the phones. As for the phone calls, they said they only had 1 person answering 5 lines and that's why none of my 14 calls over 8 hours were answered, and it was my responsibility to leave a message ... in spite of the fact that their voicemail said it could take them 24 hours to respond. I've been here before and the service was much better than it was today. Those days, I'd give them 5 stars. But the absolute minimum I need for someone servicing my vehicles is that they have someone to answer at least 1 of 14 phone calls, and that they pay attention to the reason I dropped my vehicle off in the first place.

I've been taking my car to WDT for over 20 years. I wouldn't take it anywhere else. I always feel…read moresafe no matter what repairs they do to our vehicles. Pat is like a car doctor. He doesn't overcharge and is always available.

Honest, fast and do a great Job! Princes are very fair they have worked on both our truck and our…read moreSUV ! Highly recommend.

Sam is honest and does great work at reasonable prices. He has also told me when I didn't need work…read moredone.

Great service, my car fixed on time. Communication was great. Every scratch taken care of…read more definitely recommend

Top notch workmanship & outstanding customer service!!!…read moreAlways happy to answer any/all of my questions Would definitely recommend!!

had an awesome experience here. The staff was friendly, professional, and explained everything…read moreclearly without trying to upsell me. They diagnosed the issue quickly, gave me a fair price, and had my car done when they said it would be. The work was solid and my car drives perfect now. It's hard to find an honest repair shop these days, but this place is the real deal. I'll definitely be coming back and recommending them to anyone who needs work done.

I am very pleased with the work done on my car. Prices are reasonable and work is done in a timely…read moremanner. The owner & his technicians are always so polite ,courteous & knowledgeable.

so i have used them 4 times now, and the service, and honesty knocks it out!!!! price, look, how…read morehe runs this place, i will pay higher, so prices are very fair, but honesty is great. had my daughters jeep in, he calls, says what i need, and gives prices, i said do it!!! so 1-2 hours later, they are calling me, im thinking go pay and get jeep, he calls, tells me when they got it up, and began taking apart, they found the true problem, they called me back, told me, $280 cheaper, thats very very uncommon, alot of shops would of never called, and charged the big repair, guys roccos in deptford, absolutely no questions, fair, professional, and honest!!!! let me repeat, honest, i couldn't believe they called me an did that, they were honest, on there little mistake, i mean hands down use this place!!!! thanks to this shop!!!!!!!

Quick to fix the issue - Great communication throughout the process, honest guy look no further for…read morea mechanic, no BS

Brought my 2015 Volkswagen Golf here a few weeks ago to have some work done to it. I needed a…read morewalnut shell blasting, new spark plugs, and a oil change. Mark called me up and gave me the breakdown. Real friendly guy. They were able to work with me regarding payment. I left my car with them for like two weeks and when I got her back she was in better shape then ever before. The front bumper on my car was also all duct taped up from hitting the curb one too many times. They fixed that up for me no extra charge. I was really surprised by that, and thought that was really nice of them. These guys no European cars. I would never take my car to anyone else.

This place is truly the best! Victor is so thorough in his explanation of the problem and honest…read morewith your options. He is great with timely communication. We don't trust anyone else with our family's cars.

Absolute Horrible Service. Had an accident and was sent there to do repairs. They damaged my…read morevehicle during the repairs and is DENYING blame. Refuse to pay for the work they did to the car. I am absolutely disgusted and WILL NEVER use them again STAY CLEAR They lie and refuse to fix the car they broke....... Horrible customer service and ignored us as much as possible. DONT GO there and go anywhere else.

If you need to have your car repaired after an accident you need to look any further than this…read moreshop. My son's car needed a new front bumper and they gave us the best price of any other repair shops. They were able to bump out his rear bumper without any charge. When the repair was completed they gave me a bottle of touch up paint--again with no charge. I have already told our daughter where to go for her repair

Pat is a down to earth, very understanding, patient, hard working man who cares about quality and…read moreservice. This man replaced my wheel bearing in record time. The price was very reasonable and honest. This man deserves recognition for his service. I am more than pleased with the worked he performed.

Took my car to Colonial auto repair in West Deptford for service today, was tired of the lack of…read morecustomer service at my dealer! Pat did a great job, he is honest and trustworthy, didn't try to sell me a bunch of unnecessary BS services that the dealer tries to sell me every time I am there. Prices are very reasonable as well. I watched him interact with other customers while I was there and he provided them the same great service and honesty he gave me! I highly recommend his shop and will be bringing my car there for all its service needs! If you are looking for an honest mechanic give him a shout