easy to get something repaired with out getting ripped off , good staff and fair pricing , good…read moreturnaround time , this shop stands behind its work , I have been a customer for 20 + yrs never had an issue in any way , mark is a honsest guy will get the job done right and at a fair price

These guys are GREAT! Engine was making a racket I thought it was a water pump, they said it was…read moresome of the pulleys that were shot and I needed a new fan belt. Honest to the bone, had me on my way in no time, and at a more than fair price. Thanks again guys! Highly recommend!

Honest, fast and do a great Job! Princes are very fair they have worked on both our truck and our…read moreSUV ! Highly recommend.

Sam is honest and does great work at reasonable prices. He has also told me when I didn't need work…read moredone.

I made an appointment with them and dropped my vehicle off at 7 AM. They gate was still closed, so…read moreI left a typed note explaining that I wanted an HVAC diagnostic because the system motor was working, but it wasn't blowing either hot or cold air. I added that the actuator was moving and the heater hose was getting hot, but the air coming through on any setting was neither hot nor cold. So I wanted a diagnostic to figure out what was wrong. I also wrote that on their envelope before dropping my key in their box. Their lot was so packed, I had to park in an overflow lot across the street. By 11 AM, I hadn't heard from them, so I decided to give them a call to make sure they found my vehicle in the overflow lot and to confirm my notes. I called them 14 times between 11 AM and 3 PM and there was never an answer. Their voicemail message said to leave a message and they would respond within 24 hours. But I didn't have 24 hours. I needed my vehicle back the same day. I called an Uber to take me back there after 3 PM to find out what was going on and that's when I finally got a call. But I was already less than a block away. When I went in, they said they were calling to tell me exactly what I told them in my notes and when I made the appointment, that the AC wasn't working and they wanted to know if I wanted them to run a diagnostic. After 8 hours, they did nothing to my vehicle other than turn on the heat and AC and only told me it had the very same problem that I brought it in to have them diagnose. According to them, the appointment was just a placeholder and did not impact when vehicles are serviced, which defeats the entire point of an appointment. They said I should have told them if I needed my vehicle the same day, even though nobody was there when I dropped it off and nobody was answering the phones. As for the phone calls, they said they only had 1 person answering 5 lines and that's why none of my 14 calls over 8 hours were answered, and it was my responsibility to leave a message ... in spite of the fact that their voicemail said it could take them 24 hours to respond. I've been here before and the service was much better than it was today. Those days, I'd give them 5 stars. But the absolute minimum I need for someone servicing my vehicles is that they have someone to answer at least 1 of 14 phone calls, and that they pay attention to the reason I dropped my vehicle off in the first place.

I've been taking my car to WDT for over 20 years. I wouldn't take it anywhere else. I always feel…read moresafe no matter what repairs they do to our vehicles. Pat is like a car doctor. He doesn't overcharge and is always available.

I have several vehicles repaired here. Service is hassle free, there were no surprises, and every…read moretime I was extremely satisfied with price. Quality of work seemed to vary by vehicle, however quality of service never faltered and surprised me each time. This is a good guy, and a good small town old school business.

I can't say enough about the quality of repair and the speed with which it was done. I made the…read moreassumption that the nature and extent of necessary replacements would translate into a week's worth of work. I was very wrong! My Town and Country was ready for me in two days. I highly recommend Lake Avenue Auto Body.

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

One week after getting car repaired for coolant issues it begin to overheat and was told it's the…read morewinter months and they were busy. No one returned my call. This place is a rip off and staff is unprofessional. Also they kept my car over a month.

Honest people and a bunch of good guys…read more I recently went there for a new set of brakes for my daughter's car. The car dealership (Turnersville Nissan) insisted I needed all new brakes and rotors at cost of about $1000 I took it to Arlo and I did not need any work. I'll all my cards done there as I can actually trust them

I had a terrible experience with this shop. I had went there to get my breaks and rotors done just…read morefor them to not being able to do it because the mechanic broke my keylock (I drive a Volkswagen) then WOULDN'T even replace it and left it for me to figure out! I couldn't even get my wheels off after that!! I had to pay the extra money to get it drilled out!

Brought my 2015 Volkswagen Golf here a few weeks ago to have some work done to it. I needed a…read morewalnut shell blasting, new spark plugs, and a oil change. Mark called me up and gave me the breakdown. Real friendly guy. They were able to work with me regarding payment. I left my car with them for like two weeks and when I got her back she was in better shape then ever before. The front bumper on my car was also all duct taped up from hitting the curb one too many times. They fixed that up for me no extra charge. I was really surprised by that, and thought that was really nice of them. These guys no European cars. I would never take my car to anyone else.

This place is truly the best! Victor is so thorough in his explanation of the problem and honest…read morewith your options. He is great with timely communication. We don't trust anyone else with our family's cars.

This shop is top notch. I needed specialty transmission work. I seriously damaged the trans in my…read more1987 Suzuki Samurai. Nobody else would touch it. Jason did not hesitate to take it on. He called all over the USA and beyond and dealt with some colorful characters to get original parts. It took a little while, but he straight up saved my little classic 4x4 from the junker. And the final cost came in at much less that I could have anticipated for the kind of work that was done. A win win all around. Highly recommended.

This place is a joke. Two whole business days is not enough time to have you car diagnosed. Be…read moreprepared to work around Jason's schedule. His receptionists will lie to you and he could care less. Steer clear of this shop.