Janell is very responsive and it was easy to book an appointment. I felt comfortable right away - Janell is welcoming and listened to my concerns about my skin. She modified the treatment for what she thought would work best for me. The facial was very relaxing and thorough. After the treatment, she provided samples of products for me to try at home, very carefully labeling them. I also enjoyed meeting her friendly and sweet dogs. She checked in with me when I booked the appointment to see if I was ok with dogs (yes!) - otherwise, they stay with a neighbor during appointments. It was a lovely experience and I look forward to my next appointment. read more

I am so happy that I found Janell and Lake Balboa Facials. I was experiencing some sudden acne, stubborn hyperpigmentation, and skin dullness. After my first session alone with Janell, my skin looked amazing - brighter, tighter, more even, glowing, and my acne dried up completely. I have since purchased some of the products Janell uses/recommends and sells and my skin has been looking fantastic. I am so satisfied with my skin after seeing Janell and I will definitely remain a returning client! read more

Had an amazing facial with Janell! My skin feels so refreshed, hydrated, and glowing. She was knowledgeable, gentle, and made the whole experience so relaxing. Highly recommend! read more

Janell is one of the best! She helped me figure out my skin type with just one appointment! I have been using her homemade face scrub for the last year, and it is now part of my daily routine. All her products are amazing and I would recommend anyone who needs a facial or skin consultation to book an appointment. read more

Janelle is amazing! From the very start she made me feel so comfortable with her approachable nature. She offered me water before my session and we discussed what some of my skin concerns are. I received the Therma Lifting Facial session and it was amazing. She was so attentive do detail, checking my skin for any irritation, taking her time with extractions and going above and beyond with adding a gua-sha treatment at the end. The space is very comforting and she plays spa music. I found LBF on a whim and I'm so glad I did. I'll be telling everyone about it! I left with glowy skin, some samples and she even walked me to my car with a big sun hat to avoid sun exposure. If you're unsure about trying Lake Balboa Facials, please let this be your sign to do it. You won't regret it! Great price, ambience and services. Thank you Janelle! read more

Very relaxing. Very professional. Worth the money bc it lifted my spirits and my face :)

Janelle is very knowledgeable and personalized things to what your skin needs. Very kind and helpful, she's always asking for feedback on how things worked with your skin, etc. and keeping notes for your next appointment. Offers evening appointments which is great! You must love dogs because she has multiple dogs when you enter her home to go to the back room where her esthetician room is. But they're all friendly. read more

I absolutely love coming here. She is incredibly thorough and detail oriented with her work and makes you feel so comfortable and cared for the entire time. You can tell she truly loves what she does and takes pride in making your skin glow. She is also the sweetest person and an animal lover just like me which earns her extra bonus points. Highly recommend her to anyone looking for a relaxing and professional facial experience. read more

Janell has your best interest at heart! Her knowledge, professionalism and kindness makes every single appointment the best possible. Highly recommended! You will love it too! read more

Janelle was terrific. She did a great job, went above and beyond and definitely demonstrated that she is a professional. The environment is clean, calm and quiet. I'm going to be a regular. read more

I had an amazing gentleman's facial done with Janell last week. It was relaxing and rejuvenating, as she offered excellent opinions on how we might tend to my problem areas. She also has a merry band of the cutest pups that help escort you back to the treatment room, adding extra fun into an overall great experience. Definitely recommend! read more

I've been going to Janelle for the past three years, and she never disappoints. I usually get the acne or glycolic facial when my skin needs some extra care, and she always does an amazing job. Janelle listens to your concerns, asks about your skin history, and provides a customized service that's just right for your needs. As someone who has dealt with acne and sensitive skin, I don't trust just anyone with my face, but I can confidently say I trust Janelle 100 percent. The advice she gives during each consultation is always thoughtful and helpful. My brother and mom have also had facials with Janelle and were very happy with their experiences. If you're looking for someone who genuinely cares about you and your skin and takes the time to make sure you're satisfied with your results, I highly recommend Lake Balboa Facials. read more

Found Janell on Yelp a week ago and got the best facial of my life. She's great at what she does and she knows skin care. Her experience is obvious, her bedside manner is gentle and she's an all around good person. The price is right but quite frankly, she's underpaid. Once more of these five star reviews start popping on her site, maybe she'll charge what she's really worth lol. For now, get them while you can ;) read more

I've been going to Janell at Lake Balboa Facials for over 1 yr now & the difference in my skin is phenomenal!! As an aging redhead with super Dry super sensitive skin I was afraid to try anything new. Janell gave me the most Wonderful pampering gentle facial & introduced me to a few products. Since then my skin has improved dramatically & is hydrated & moisturized & is no longer oversensitive. My skin looks as soft & supple as it feels. I thought my skin wasn't suited for exfoliation but found out it absolutely needed the Right exfoliation through her facials & microdermabrasion in combination with the right products!! Janell is Skilled, Knowledgeable, Kind & Pampering. THANK YOU read more

I had an amazing experience with Janell! I got the teen facial and throughout the skin care process she was considerate regarding the types of products my skin does/doesn't do well with. She did everything in her power to make sure I felt comfortable and relaxed. She is super sweet and efficiently took her time on my extractions. I would totally recommend anyone to book their next facial with her! read more

Amazing and quality service! Janell is a pro when it comes to skin care and is very knowledgeable. She has helped guide me in my skin care routine and improve the quality of my skin. It is extremely easy to make appointments and works around what time would be best for you. Every experience I've had has been positive and relaxing, ensuring that you are comfortable. She even has skin care products you can purchase with her which have helped me tremendously in my skin health. If you want to treat yourself or even a friend or family member to a facial I definitely recommend Lake Balboa Facials. read more

Janell is amazing at taking her time with you and making sure she is doing whats best for you and the treatment you need at that time. I cannot say enough positive about her I have been going to her now for a while and stopped going to another place I was getting facials at for 8 years. I also just started taking my almost 13 year old who has acne problems sometimes for a teen facial and she was amazing with her. My daughter was not very excited about going as she has had one before but through another company, but after Janell she was willing to go again. Which we are so happy to hear. I cannot say enough positive about Janell she is amazing!! Diana Graves read more

i'm very happy with the facial I got from Janell last week. It's my second time, and her work was excellent both times. On my most recent visit, I got a glycolic facial and Janell also did some dermaplaning that got rid of the annoying peach fuzz around my mouth for the first time ever! My face has never felt so smooth. Also she creates a cozy, comfortable environment - with cute, very well-behaved doggies to greet you at the door. I highly recommend her services. read more

Upon arrival Janell is very welcome and very kind. She does have dogs in her home, all of which are friendly and not at all aggressive, but if you feel uncomfortable, she will put them inside a different room.With just one facial, I've made progress, which matters to me because I have a lot of blemishes! Janell is incredibly compassionate and sympathetic; she doesn't make me feel self-conscious about my skin and genuinely cares about her clients, going above and beyond to ensure we get the proper care. You can tell Janell actually cares for her clients and not only the money. When I see her for a facial, I always feel so comfortable and relaxed--well, except for the extraction bit, which nobody likes.She offers multiple methods of payment and is reasonably priced and accepts a form of payment called "affirm" which allows you to make monthly payments with little to no interest! which I believe is great and convenient considering I am a full time college student working part-time. I am eager to see my skin improve and I will continue to visit Janell for my facials! read more

Janell provided a clean calming environment. Her product smelled and felt good. My skin looked like marble after we were done. She has a very delicate touch and her pricing is reasonable. read more

I had a wonderful experience. Janell has a spa room in her home with soothing music and lighting. she took a lot of time to evaluate my skin and individual needs. I had a combo of microdermabrasion, peel and thermal rf. She also tested my skin first to make sure I could tolerate the various treatments which was great! And finally, she didn't try to sell me a bunch of products at the end which I hate. I will go back for sure. read more

I had a great experience. Janell provided a calming environment. What I liked was the time and dedication she has towards her clients because she never rushes her job. I was really in need of a facial because my acne was pretty bad but after one visit I saw fast results. After the facial, she would recommend products that are honestly the real deal. Overall, she does a really good job to the point where I have gone again. read more

The best facial treatment ever. Jennell is professional and takes her time to understand your health and skin issues. I have oily skin and deep pores around my nose that she treats once a month. I always come out feeling clean and refreshing. There is no one better. read more

Janell is a skin magician! I've tried other estheticians and none are able to get the results Janell does! She does micro dermabrasion, dermaplaning, different types of peels and is one of the most thorough extractors out there. She can look at you and knows what will work best. If you want to look amazing, book Janell! read more

Fabulous micro dermabrasion done by Janell!!! She always goes above and beyond! She gives the royal treatment every time!!! She's kind, professional and caring!! read more

Janell is the best! I've been coming to her for some time now and my skin is looking the best it has in YEARS! Very professional, clean and serene space where I can feel safe and know I'm getting a quality facial. I got the microdermabrasion service and left feeling like a million bucks! My skin is glowing 3 days later. read more

Having already gone a few weeks back to Hairs Never There for back hair removal, not my first experience but probably my best, I decided to take Denee up on her idea to try a facial - Wow. She made me feel comfortable and went about her work telling me step by step what was going on - really made it pleasant. I would have laughed previously had some guy told me that had a facial, but really, your missing out if you don't give it a try More than fare rates and good people Thanks Denee Chris read more

From a guys perspective I have to say this was my very first experience with getting waxed and i had a great experience. Janell was very professional and attentive. Great relaxing and quiet environment. I definitely will be going back and recommend this place. read more

My first thought of getting my back waxed was pain. Well I was wrong! This very elegant private venue was something of an experience. First off the products that are used are top notch and with skilled precision. Lying on the comfortable spa table, I did not even flinch when my back was being waxed. She made sure that I was very comfortable throughout the process and made sure that I let her know if I experienced any pain. I highly recommend this professional establishment. I know 100% that I will be going back, but next time for a facial. read more

This was my first attempt at having my back waxed and Janell made the experience comfortable and relaxing. She does great work in a comfortable environment and is a professional and a pleasant person. I will certainly go back. read more