I made an appointment for a Monday morning which is usually a busy day for auto shops, but they got…read moreto my car right away and quickly texted me a detailed breakdown of their findings. The repair wasn't cheap but it did come in well under the estimate. My cars' issues were accurately diagnosed and correctly fixed. I'm quite happy with my experience. Btw, don't let the appearance of the business or the neighbourhood discourage you. I consider it a positive thing when I'm not being overcharged just to pay for a shiny new facility. The people were friendly and professional, and the shop area was clean and efficient. I'll definitely return when my next repair is needed.

Quick & Honest Service at Brightstar Tire and Alignment I…read morehad a great experience at Brightstar Tire and Alignment today for a tire rotation. I was in and out in under 45 minutes--my 10 am appointment was honored, and the service was quick! The waiting area was surprisingly nice for an auto shop, with comfortable seating and a TV. The facility and restrooms were also very clean. The staff was friendly and helpful, making check-in and check-out simple. I especially appreciate that they were honest and didn't try to upsell me on any extra repairs. Regarding the cost, I was charged $25.00 flat rate, which was slightly more than the $19.99 quote, but I was still happy with the overall value and service. I will definitely return! I felt the guys here were straightforward and did exactly what I needed.

I always have an excellent experience here!!! Scott was beyond helpful and went out of their way to…read moremake sure that I had the best service and got my new tire and patch my other one in a timely fashion!! 10 out of 10 recommend !!!

Ricky was excellent, took very good care of my car! 10/10 service, values there customersread more

I wanted to give a special shout out to Stiver's Ford South on Jonesboro Road after a bad…read moreexperience at the Chevrolet dealer on Jonesboro Road. I decidedto go to Ford, which that's all I've owned anyway once I entered into the establishment I was greeted by Aramis the sales person. I immediately told him about my bad experience and then he told me that he would ensure my experience at this dealership would not be bad whether I bought a vehicle or not once I told him what I was looking for he immediately went to work by browsing through his inventory and then brought out a vehicle that was everything that I wanted it was a fairly simple process as my finances are squared away, and my credit is A+ plus, there was no pressure to buy in the sale and I also finance through my credit union. Unfortunately, for me, I had a medical event that prevented me from driving at the time however they allowed me to keep the vehicle there for about a week until I I was medically cleared to pick it up. I also had to utilize help from friends during this time of purchase and they were just as gracious to them. It has been over 20 years since I have bought a new vehicle and coming in dealing with a medical event that I previously had had was going to be challenging but diverse for itself especially Aramis and Bill were the ultimate professionals and I would definitely go back to them or wherever they go to get my next vehicle. Also, when I purchased the vehicle, my neighbor noticed a rubber piece was coming up as a vehicle was preowned. I took it back within two weeks of purchase and they corrected the issue which needed a new piece and I was able to get the new piece at no charge. Aramis and Bill at Stivers Ford South were absolutely phenomenal and made this experience a very good one thank you Ford. Thank you Stivers Ford South. Thank you Aramis and thank you, Bill. I would highly recommend for your next vehicle purchase that you at least stop by Stivers Ford South and let them assist you with your next purchase. Vehicle purchased: 2022 Ford Tremor

Carmen did an amazing job. She was very knowledgeable about the vehicle. I recommend you working…read morewith Carmen!

Knowledgeable. Very experienced and straightforward buying process. They are so organized…read more Everyone has a role and you get a complete presentation of the car and is wonderful experience! Would buy from them again, and again and again! Best new car buying experience. Everyone there is so nice that it makes buying a car a fun happy experience!

Carlos was the best! This is my second car using Butler, Lexus and Carlos, and that experience…read morekeeps becoming back when I'm ready for that next purchase. Direct, efficient, honest, genuine, all aspects of great service.

best service I've ever had this man worked on my car before I went on vacation unfortunately it…read morebroke down had nothing to do with the service he gave me called him helped me and my family out when he really didn't have to that says a lot about customer service that's why I've been with him and his dad ever since

At this shop they seem to be nice people but pricey and overrated. I will not be returning for any…read morework that needs to be done.

The customer service was wonderful! I was greeted by Rose and she was such a sweet muffin the…read moremoment I pulled up. I told her about my car issue and they got right on to getting the mechanic to run a diagnostic and was very transparent about the issue, the part needed and labor. The cost for the check engine issue I had was very reasonable!! They had me in and out within an hour! Rose was super accommodating, informative and sweet throughout the entire process! I've definitely found my mechanic shop and will bring my baby back here if I have any other problems in the future! Highly recommend!!

People at reliable auto are great, not only they will fix your vehicle they also give you…read morerecommendations on what you need next to have your vehicle at optimum performance so you will be informed of what to do. The customer service is always good when I come. I definitely recommend reliable automotive, they have a repeating customer from me and now on.

I spoke to Keith a few days prior to the day that I wanted to bring my vehicle by. He was booked…read morebut he was able to squeeze me in for a quick diagnostic. Keith was very friendly, funny, and honest. He did not try to take advantage of me or make extra money like some other car repair shops do. He completed my repair and checked other areas of the vehicle that I requested. My service was completed in a timely manner and at a reasonable cost.

They came recommended by my neighbor & I am so pleased with the service and pricing. Honest…read moremechanic. Great work.

Their customer service at this shop is bar none. Did a test drive of my truck told me what the…read moreproblem was and I left my truck with them they called me that afternoon and advised the truck was ready and the amazing thing was the price was what they had quoted me Thanks to the whole team Steve Robinson

Friendly service and quality transmission work. The fix took a little longer then expected, but…read morethe transmission had a larger problem than expected. Price was expected.