Kelly's is just not what it used to be, especially since the daughter started running it. I truly…read morehad a one star experience staying at Kelly's Resort. The owners daughter has her little kids unsupervised, running around the property bothering guests. I truly believe this is a concern that will be brought to somebody's attention. The kids seem neglected, Especially since it's located right by the water where they could get themselves into trouble. Upon arrival, me and my spouse went to check in to our "cabin" but we were met with a swarm of wasps right by the front door! Trash cans overflowing, unhelpful employees, kids already bothering us, pool was so dirty.  I asked for assistance with the television in my room and was told somebody would be right there to help me but nobody ever showed up. I am confident me and my partner made the right choice by never going there again.  I would not recommend Kelly's Resort.

We have been visiting Kelly's for close to 20 years. it's…read morealways like old home week. The old school cabins and warm hospitality are hard to find in today's world. The Kelly family knows how to create and provide a warm and welcoming retreat year after year.

Super comfortable and pet friendly! Felt like home away…read morefrom home. Friendly staff, clean rooms, bring your suit - hot tub is open all year. Would be great in the snow. Front lobby has ice cream, breakfast in am, and assorted little store for things you may have left at home.

Cannot say enough about this lodge. My over flow of family and friends look forward to their stay !…read moreIt's dog friendly and comfortable! . Really pleasant as all needs met. Looking forward to the next family get together and a visit to Mountain View Georgia Nelson, Manson

First of all, I don't know how anyone can plan a wedding without Loreen. She is seriously the best…read moreand worth every penny! We chose her "full package" and I'm so glad we did. She was extremely organized without overwhelming us with too many things at once. She has so many connections with vendors in the area too, which is super nice! She helped plan our wedding during Covid so there was a lot of re-planning because of that, but she was amazing the whole time and helped us never feel panicked. The weekend of the wedding, she was beyond organized as well. She made sure she had all the info she needed so we could enjoy our wedding day. Everything went so smoothly- I do not have one complaint. She is also the most sweetest person ever so that's a nice bonus too. We are forever grateful for her and for her love of weddings, attention to detail, eye for design and kind heart!

My friends and I have stayed here twice now and have been very happy with the place, you have a…read morewater view with every room.

Poor management, poor customer service. Read reviews on other platforms. You would think they…read morewould treat fisherman and bike riders a little better as we frequent these recreation motels yearly or often.

Outstanding, atmospheric red-brick hotel, built in 1903 on SR2 in the County seat of Douglas…read moreopposite pioneer park and Douglas county museum. I stayed here to explore some of Eastern Washington, small western towns, a weekend away from the hurly-burly of downtown Redmond (tongue firmly in cheek). The owners have maintained the old-world feel of the Hotel without sacrificing essential amenities (there are showers, radios and wireless internet access). Hoorah! Rusty old Deere tractors stand each side of the hotel, like the wild west equivalent of classic Greek lions. The Lobby has a large dose of the obligatory 'stuffed' animals shot by the locals. Most rooms share bathroom facilities at the end of the corridor. This is not the place to come if you need cable TV, a phone in your room and an en-suite shower. I paid a wee premium to have one of the rooms with an en-suite clawfoot bath. I suspect the owners liked my accent because when I checked-in they gave me a discount on the pre-agreed prIce. The attention to detail was impressive, furniture, beds, baths, sinks, light fittings, all clearly turn of the century or 'in the style of'. Electric lights with fittings that looked 'gas' style.. The hotel has modern air-circulation heating with older radiators still in place. They are beautiful cast iron artifacts. I ran a bath, with my hand under the hot water I waited nearly 15 minutes before the water warmed-up. I remember thif from living in an large old house in the UK where the Hot water tank was so far away from the bath that the it took nearly 20 minutes before the cold water in waiting in the pipes ran through, then the warm water lost it heat while travelling the cold pipes to the bath. It was worth the wait. Plenty of hot-water to fill the large bath and bubble-bath supplied. The hotel owners checked in on the quality of my visit whenever I stopped off in the lobby or shared lounge. Very friendly and helpful. It felt more like a bed and breakfast, a family business, than a hotel. Waterville fits my stereo-type of a small western American town. Houses with big porches, loud dogs, camoflauge painted pick-up trucks. One bar with friendly staff, drunken clientelle (It was Cinco De Mayo), and fancy hand-made burgers. YUM-ME! Not really much to do in the town, but that was exactly what I was looking for.... Why not 5 stars? The breakfast was a little light - one big muffin in a tuppaware container and a mug of filter coffee.

Great looking place. Seems like they have gotten better reviews …read more Must have gotten the cable fixed , taken some Etiquette courses and Or sold . I like the building, and Waterville and its people are great . Don't keep from visiting this little town there is great hiking ,food , and people . Not sure where Dave came from but he couldn't have been raised in this area.

Very afforable and super clean. Murray was a great host. Double AC front and back bedroom. We…read morewere super comfortable in the 98 degree heat.

We've tried other places in Chelan and this is our "go to." Rooms are better than expected and…read moreinclude little extras like paper bowls and cups. Nice owner. Best bang for your buck in Chelan .

Booked this hotel using Expedia and I wasn't really sure what we were going to walk into since…read morethere weren't many reviews. This hotel is in Manson which is right outside of Chelan and a good spot as well for swimming and food. At first when we arrived there were no cars in the parking lot and I was thinking uh oh what did I just book. We walked into the lobby and it was empty as well and I didn't know the hotel wants you to check in using your phone. I was able to check in and get a PIN code to unlock our room. The room was clean , had a kitchenette and pretty spacious for a hotel room. They do have a pool, hot tub and pickleball court. They do not have breakfast or coffee in the lobby. But this hotel is so affordable compared to others in the area and I was pleasantly surprised on how clean and new everything was.

I don't write that many hotel reviews, most hotels are hotels, nothing to get excited about…read more However this place is the bomb. Other hotels should come here to see how one should be run. First off, contact less check-in is great. No standing in line. They email you door code and you're in. Awesome. This building is new so it should be nice but it's more than that. The nautical decor is cute. The rooms are HUGE. I had to max zoom out on my phone camera to capture it all. Every amenity you'd want. Mini friedge, empty for you to use. Keurig machine not just generic coffee maker. Deep tub combo shower, rare these days. Huge bathroom. Cieling fan. Tall ceiling. Immaculate and clean. Hot water, decent shower pressure. This is like a four star hotel room at two star prices. Very competitive pricing. This is my second stay and for Lake Chelan area my go to hotel. Don't change a thing.

We decided to stay here after agreeing to be in a wedding that was taking place at the event center…read morehere. I was shocked that none of the wedding party chose to book lodging here when the wedding was here, because this place was so much nicer than the big hotels down in town. Regardless, we had our pick of the place, and chose the king bed room called Songbird as far from the event center as possible in case the festivities went late and we wanted to crash. Finding the event center was a disaster. We took a lot longer to get up from Oregon to Manson, and by the time we got up to the lake, it was already dark. Thankfully they had us in contact with them via their text concierge line, and helped us when we got turned around, and we finally arrived. We were greeted warmly by the young lady staffing the center, and she showed us to our room. Even though it was pitch black outside, we were able to get a general feel for the property, and it was lovely. The room was immaculately designed, had a fresh and newly built smell, and we were super pleased with the quality of the amenities. The bed was super comfy, all the linens and towels were Matouk, which we love, and the space was warm and inviting. It felt like we were staying at a spa, and the only thing missing was an in-room massage. Despite it being the start of winter, our room was perfectly climate controlled and didn't leave us feeling dried up like some hotels do with in-room ac/heat. The shower was luxurious with really nice in-shower bath products, but I absolutely LOVED their bathrobes, which were ultra-plush lined, super warm, and very cozy. I wanted to take one home with me but I resisted! I did text them after our stay was over because I definitely want to order the towels from our room- they were beyond excellent. What a find. The next day, when it was fully light outside, we took a little walk around the property, and a drive around the city. It was so nice to be away from all the goings on in town, and felt like a little getaway during our getaway. The wedding was over the weekend, and the staff did an amazing job rolling with quite a mishmash of characters at the wedding during covid. We met the owner Jacqueline and her sweet pups at one point during rehearsal before the wedding, and she was so sweet and genuine, I know why this place is such a gem. Overall, I was really impressed and delighted with our stay here, and the venue was perfect for the event as well. If I were to be in the area again, even if it wasn't for an event at this location, I would definitely go out of my way to stay at Harmony Meadows again. Delightful experience, and I highly recommend staying here!

I have loved Manson my entire life. My dad was born and raised there, we spent a lot of time there…read moregrowing up, and we still have family there. We visit as often as we can, so it meant a lot to our family when our son and daughter-in-law chose to get married near Lake Chelan. They found Harmony Meadows, and the venue itself is absolutely beautiful. The setting was exactly what they envisioned for their wedding day. Unfortunately, our experience with the owner, Jacqueline, was extremely disappointing. As the mother of the groom, I didn't have much direct interaction with her leading up to the wedding, but I witnessed and heard enough during the wedding weekend to be concerned. The bride, the bride's mother, and several bridesmaids were treated rudely both the day before and the day of the wedding. Rather than helping create a positive, memorable experience, there were unnecessary confrontations and comments that added stress to what should have been a joyful occasion. She spoke negatively about other weddings at the location and also spoke unkindly about our son and daughter in law's wedding before it even happened. She ended up storming off before the wedding happened so didn't see her the rest of the time. She made it more about herself than what it was meant to be. The cottages also presented problems. My sister and sister-in-law stayed in one of the units, and around 1:00 a.m. on the first night, the fire/carbon monoxide alarm began sounding. They texted the emergency contact number but received no response. After calling, someone eventually came and moved them upstairs, but they were never told what caused the alarm. While getting ready for the wedding, my daughter used the hair dryer in our cottage. It was already damaged when she first unfolded it, the handle was loose and flopped while in use. I immediately requested a replacement. Despite explaining that it was already broken, we were later charged $50 for that hair dryer. Jacqueline ultimately agreed to remove that charge after I contacted her. After the wedding, the mother of the bride received notice that several deductions would be taken from the security deposit. These included another $50 charge for a hair dryer in my sister's room that they never used. We were told it had been "broken in half," but no photos or proof of damage were provided. They were also charged $40 per furniture item--$160 total--for moving beds slightly to make room for a baby's crib, despite no evidence that the furniture had been damaged. Additional charges included "excessive food" on a tablecloth and rental fees for two DJ tables that were never used. We have photos and video from the reception showing the DJ did not use those tables. The venue itself is stunning, but customer service is just as important as the location, especially for weddings. Couples invest a significant amount of money and trust in a venue to help make one of the most important days of their lives special. Sadly, our experience left us feeling disappointed and frustrated. Harmony Meadows has tremendous potential, but based on our experience, the customer service, especially Jacqueline did not reflect the level of professionalism we expected.