Recently I tried to deposit a check onto my Cabellas credit card, something I've done for years…read more The card machine and employee weren't having a good day and I was told to have a good day, as they couldn't accept the check. When I returned two days later to return an item, that same employee sat behind the "returns" sign and said "how could i possibly help you"? My facial expression prompted her to explain that she's the bank and that i was in the wrong line. Another employee saw the interaction and took my items to return. I emailed a picture of my check and credit card to the store manager. No response of any kind.

This store was extremely clean and all the staff was very attentive and helpful. We came in about…read morean hour before closing and had no problems getting any questions or help needed throughout the store. Easy to access and located right off the highway.

Academy Sports in Chattanooga (Hamilton Place) was terrific. A young employee named Montana,…read morestopped what he was doing to help us purchase a bathing suit for our grandson recently, at a Cub Scout outing in January!! We didn't really expect to find one, but Montana told us he would get one for us in our grandson's size!! He saved the day! Excellent customer service!! Thank you, Montana!

Great selection and great prices. Always have what you're looking for and the employees are friendlyread more

Bass Pro Shops inside Sugarloaf Mills was honestly a bit of a letdown. The shooting range wasn't…read moreworking, but they were still more than willing to take your money without mentioning that ahead of time. That kind of thing really takes away from the experience, especially at a store that promotes itself as an outdoor and sportsman's destination. On top of that, right in the middle of the store was a Bluegreen Vacations stand with multiple pushy sales reps trying to get shoppers to sign up for their promotions. It felt intrusive and out of place for what should've been a laid-back shopping trip. Most of the items seemed overpriced for what they were--mostly name-brand products you could easily find elsewhere for less. There wasn't anything particularly unique or exciting that stood out about the store itself. Overall, I just didn't understand the hype. It looked nice on the surface, but the actual shopping experience fell short.

Holy smokes what a location! This place is HUGE! Little play gun range, amazing displays all over,…read morebeautiful fish tank, and an immense amount of variety with products! I think you would be hard pressed to find something they're missing! Staff were incredibly helpful and friendly!

Good Glock Dealer!…read more This is my go to store for Glocks and accessories. They have good inventory and knowledgeable staff here. Watch the streamlight specials here too when they have them. Good value on many products and good service too.

Employee will blind a person with weapon-mounted light (yes, employee at this business, will flag…read morecustomers with firearms) on purpose and smirk with this look on their face like do something about it. Then lie and say they didn't do that intentionally or on purpose to their manager when the customer makes a complaint to corporate headquarters.

Very poorly managed store. They pack everyone through one line, with maybe two or three checkouts…read moreopen when they have ten. The wait is usually five to 20 mins. Forget someone asking if they can help you. And please do not try to exchange or return anything. It is a waste of time. Keep what you have, even if you're unhappy with it.

Just tried to call to inquire about a product's availability. Chose option "0", and after 4 rings,…read morethe line went dead, so I called back. Chose every option number offered and each time, I received 1 ring and the recorded message "no one is available to take your call" and I am returned to the previous general recording that is worthless. I think I will call their competitor and see if they think answering the phone is a good practice?

Bass Pro Shops in Acworth is one of those places where you walk in "just to look around" and…read moresuddenly an hour has passed. This store is massive, beautifully designed, and stocked with everything you could ever want for outdoor adventures -- camping, fishing, hiking, boating, you name it. The atmosphere is honestly half the fun. The giant aquarium, the detailed displays, the rustic lodge feel -- it all makes shopping here feel like a mini adventure. Even if you're not buying anything, it's worth stopping in just for the experience. The staff here really impressed me. Everyone I talked to was friendly, helpful, and actually knowledgeable about the products. They took the time to answer questions instead of just pointing down an aisle, which you don't always get in big retail stores. Prices are fair, the gear is high-quality, and the selection is unbeatable. This location is a must-visit whether you're an outdoor lover or just someone who enjoys exploring fun stores. I'll absolutely be back!

I ordered for pickup and the gentleman named Kurt was super sweet and welcoming. Kurt immediately…read morehelped me right away as well as conversing and explaining the steps very carefully. On top of that Kurt also helped me pick out Bullets and had a great variety and reasonings for each one! Thank you so much Kurt and Bass pro shops!

Absolutely everything was superbly superior. Friendly knowledgeable staff and management with…read moreplenty of inventory and easy online ordering.

I love coming to Academy Sports for all things sports related. Most recently, I rediscovered this…read moregem of Georgia when I was shopping for baseball related gear and clothing for my son who has recently started a baseball league. Location is great and parking is plentiful. Prices are reasonable and the value is definitely there. Service is friendly and makes you feel very welcome. 5 stars!

I took my 8 year old son to buy his first solo (kid) kayak. After researching online the site…read morestated the kayak was available for in store purchase only and in stock. We packed up and headed there. I went to the cashier line due to no one being available at customer service. The cashier stated she couldn't help but would call someone over. After waiting at minimum 10 minutes, a young man arrived. I told him the kayak we were looking for, showed him the sku number and asked if we could see it. After his failed attempt to access their inventory on the comouter he stated they do not have it. I asked if he could check other nearby stores and he said, "You can. You already did that." Well well. I did check online and it brought me to YOU so we see how far that got me. NOWHERE He actually walked away after stating that. No good bye, no help, nothing! Not even an attempt to up sell to a different kayak. I will NEVER go back here. We left, went to Academy and bought a kayak. My son paid with his money he saved up for months...cash Horrible customer service. Rude and not helpful.

I visited this store the other day (Cumming, Ga) to get some items for holiday charity gift giving…read moreand met one of the managers Lauren. Amazing customer service. She was polite, knowledgeable, and extremely helpful. Kudos to her for going out of her way to make me feel welcome and appreciated. Keep her in your hire Dicks because she makes your brand shine. She even helped me get some free boxes to use to wrap them all. People like her is what will keep Amazon at bay. Thank you Lauren