I love RL, it's such a professional and upscale establishment. I've received care from Dawn,…read moreMichelle and Jen. I'm not someone who is often impressed, but these women are truly exceptional! Dawn is a wonderful injector. A+. She's so knowledgeable, experienced, professional, and has a lovely bedside manner. She's offered wonderful advice and treatment due to my Botox/Tox A resistance. Michele is an outstanding. She manages patient care, assists in procedures, and billing-all effortlessly. Michelle is a ray of sunshine. I was treated by Jen yesterday for laser, and also can't say enough good things. It was the best laser treatment I've had. I was thrilled with all the education, information and guidance she provided. Worth every penny! I'm so glad my friend referred me to RL. I'm only disappointed I didn't switch practices sooner.

Well overdue review for Dr. Morno, Dr. Bahkos and their staff. To preface, I'm a licensed…read moreesthetician myself and previously worked for a cosmetic dermatologist so have had my fair share of different providers take care of me. I've been seeing Dr. Morno for a year or so, for Botox and filler. She is amazing! I've never been so happy with my results, she is humorous, very smart and kind. Listens to my likes/dislikes. Such an artist! She has amazing credentials as an Allergan trainer and experience as an ocular surgeon. I would not go to anyone else for injections moving forward. She also performed a session of microneedling/PRF injections under my eyes and the results are fantastic. I've scheduled another session. I would trust no one else with my under eye. 10/10! I can't say enough about her. In addition, I visited Dr. Bakhos for surgical removal of a lesion right on my cheek and the results healed beautifully. I would highly recommend both of them, whether you are needing a surgical treatment or simply visiting the med spa. Both med spa and surgery offices have the KINDEST, most professional staff. These treatments are not the most fun and someone is there every time holding your hand. Everyone I have met has been patient, kind, communicative and so well educated on procedures/processes/outcomes. Shoutout to Alicia, Alexa and the awesome assistant who worked with me during Dr. Bahkos procedure. Highly recommend for the best service and results every time. Do not hesitant to visit RL.

How does this sound about my Dermo experience? I have been a…read morepatient of Dr. Venetos since 2016 and I will no longer go see her. After receiving a diagnosis of squamous cell carcinoma in September on my left cheek, I was told that the soonest I would be able to have it removed by a MOHs would be in December. Dr. Venetos asked her "scheduler" to put me down to meet with the MOHs that comes to her office once a month.  Because I was uncomfortable waiting, and I saw the name of the MOHs who would be coming to Dr. Venetos' office on my patient portal, I decided to call the MOHs and ask if she could get me in to have the procedure sooner. I said that I would even drive to where her office is. The MOHs doctor was able to get me in right away at her office so I scheduled the appointment. I called Dr. Venetos' office to let them know and to check on another biopsy I had removed. I then scheduled an appointment with Dr. Venetos to discuss what to do with the second biopsy, which was not cancer but another skin issue. When I went in for this appointment, I was taken back to the exam room and immediately Dr. Venetos' "scheduler" came in and began questioning me as to why I thought I could make my own appointment with the MOHs. After several minutes, Dr. Venetos came in and the two women were obviously very angry with me. Their questioning and scolding went on, even after I had broken down into tears.  I was told that Dr. Venetos would send me to a different MOHs she also works with. Then she said that she didn't even think I needed any more of the carcinoma sight removed because she "thought" she already got it all off. She then began to speak unprofessionally about the MOHs that I would have seen in her office saying that she would prescribe treatments I wouldn't need and over charge me for the procedure. I was confused as to why they were fine with me seeing this particular MOHs in Dr. Venetos' office, but not at the MOHs office. Dr. Venetos would rather I go to a different MOHs that she would recommend. Dr. Venetos' "scheduler" cancelled my appointment at the MOHs office that I had and put me BACK on their schedule to see the same MOHs but at Dr. Venetos' office in December. I left Dr. Venetos' office visibly upset and still crying and never discussing the skin condition I originally made the appointment for. I have never heard from Dr. Venetos or her "scheduler" to make sure I was okay after their aggressive behavior and to further explain their aggression towards me.  I have since had my MOHs surgery, after requesting my medical records to no longer be a patient of Dr. Venetos'. I have never been treated so hostile at a doctor's office. The lack of caring and well being for their longtime patient was beyond obvious. I was NOT the priority to them at all, and even though I was scared and concerned about the skin cancer on my face, they could have cared less and were very hostile towards me and even belittled my concerns. Because of this, I am no longer a patient of Dr. Venetos. She and her "scheduler" were unprofessional, uncaring, and truly cruel towards me. I will never put my health in the hands of someone so unsympathetic.

Front office is disorganized. The doctor appeared distracted and reprimanded her nurse in front of…read moreus. Not professional.

Dr. Shapiro and his staff are excellent. They deliver care within a really nice family type medical…read morepractice. Dr. Shapiro is a highly skilled surgeon who helps cosmetic surgery patients feel good about their looks and themselves. I would highly recommend to anyone who is contemplating cosmetic surgery to make an appointment for a consult with Dr. Shapiro. You will not be disappointed. Dr. Colleen Walsh, RN

Kudos to Dr. Shapiro and his excellent Team( Han, Kasia, Carry)! Their expertise and level of care…read moreis above and beyond... Goal: fixing Severely Deviated Septum 1st: They precisely diagnosticated what was needed to be done in order for me to fully breathe again. 2nd: Day of surgery was smooth sailing, even If i never went under anesthesia before, Mark, the anesthesiologist was outstanding, and all the process went seamless. HONESTLY, no need to worry about the surgery day whatsoever. Once the anesthesia kicked in, Dr. Shapiro and his Team applied the magic. 3rd: After surgery, recovery period was fast and innocent due to Dr. Shapiro and all his Team, which coordinated with me throughout all 2 weeks. Every inch of the way they will be out there for you. Doing that was a life changer for me, I'm able now to fully breath easily through "both" nasal passages, quality of life improved big time, all around (sleep, exercising, concentration etc. etc.) Dr. Shapiro and his Team are real angles which came down on Earth to improve people's life, and believe me , taking deep breath through the nose will improve your life and it was actually easy, one phone call away... Hopefully my review will get you into the action, not worth breathing through mouth for a second again.

Elena & Deanna are great. I struggled with acne and came here for my first facial with Elena. My…read moreskin DRAMATICALLY cleared up and became glowing. I then continued to come in and Deanna did a chemical peel on me. For the first few weeks after the peel my skin looked rough and I looked like a snake with all my skin peeling. But then after a month my skin looked great!

Had an IPL photofacial here by Deanna and saw zero results. Nothing. I have been getting…read morephotofacials once or twice a year for the past 7 years so I know what to expect. Places I've been to before have shown pretty good to great results after one treatment - where the pigmentation flakes off like coffee-grounds after 3-7 days. I made sure to ask specific questions before she started and she agreed that I should see the pigmentation surface and flake off. Yet when I contacted her to tell her of my lack of results, she launched into a long explanation of how I didn't understand the procedure. What's to understand when I'm going on past experience and knowing how my skin reacts to these procedures? Sorry - but this place lacks either a good laser or staff with good techniques. Take your money elsewhere.

Place is in Gurnee, in a deserted office building, hidden away. Lot looks like it hasn't been…read moremaintained in a decade. Office has odd mix of chairs, and long waiting time. The doctor has a weird method of applying Botox... laying flat on the table... waited got a rush job, lame attempt to upsell, and then my eyelids were more droopy after I left... I get lash extensions, they never hit my eye fold before. Have proof. Tons of SnapChat selfies. Went back 2 weeks later to have them fixed... the responses, in chronological order... nothing is wrong, they can't be fixed... and just wait until it wears off. So, essentially, denial, incompetence, and then you are SOL. Thankfully, Groupon credited me.

Since my crow's feet on my 51 year old countenance had been increasingly of concern to me, I got a…read moreGroupon for 20 units of Botox for $149. These units lead me to Dr. Vlad Panine. Situated right between Red Robin and Gurnee Hyundai on the corner of Grand and Hunt Club, he's right around the corner from my house. A board certified dermatologist, Dr. Panine can also work on age spots, bumps, and many other little nits that bother you. He takes insurance for regular visits. Alas, my insurance doesn't cover erasing years from my face, so I'm sticking with paralyzing my muscles for now. I'm happy to report that three small pricks on each side of the corners of my face which was numbed for about 15 minutes under an ice mask has COMPLETELY eradicated my crow's feet. That's certainly worth the price. There were no side effects. It took a couple of days to really work. I just wonder how long it will last? Surprisingly, nobody noticed, even my husband of 32 years. You'd think he would have memorized every detail by now, but no. Doesn't matter! I can tell, and that's who matters in the end. What wasn't the most pleasant was a wait of 45 minutes after checking into reception on time. When I asked the attendant how much longer, I was whisked back to treatment room within 5 minutes where a very friendly and attractive attendant briefly chatted and gave me the mask to numb my face. Dr. Panine was no nonsense. He didn't really consult with me. I told him that I wanted my crow's feet done and he did it in a matter of 10 minutes. He also told me that this little patchy dry spot on my temple was not cancer. Hoo-ray! I'd heard about the slippery slope of plastic surgery, botox, and fillers so I guess it's no surprise that I'm increasingly bothered by the remaining wrinkles under my eyes and the deep nasolabial lines around my mouth. I sense more botox in my future and possibly a couple of vials of Juvederm to shave a few years off my face. I promise I'll stop before Carrot Top syndrome sets in.

Excellent from start tofinish. The receptionist was awesome! Took my vutals and also my blood work…read more Dr. Nicole was amazing So nice and friendly and professional.​