I have called numerous times concerning double parking on Everett Rd, leaving a narrow path for…read morecars to get through. Besides, parking is not allowed on the narrow street. The Deputy who showed up said he doesn't have the time to give out that many tickets. And sorry, he could not help me. This will eventually cause an accident or worse, run over a child. No jurisprudence was shown to me.

I called the Lake County Sheriff's Department on October 8, 2022 to request additional…read moreinvestigation into the illegal dumping at my condo complex that I discovered on October 7, 2022. When I got a call back from Deputy Robertson he referred to me as Mr. which this was after I had informed dispatch that my name was Veronica and that is my legal name. Which upset me greatly not only due to the incident itself being psychologically harmful to myself because of the fact that I suffer from Gender Dysphoria, but also because of the prior bad acts that took place on September 29, 2020. Now please keep in mind that gender dysphoria is a federal recognized disability under the Federal Americans with Disabilities Act. I asked to file a formal complaint which Sgt. John Kelly followed up with me and noted my complaint. Sgt. Kelly respected me which Deputy Robertson failed to do. Then I called on Wednesday October 12, 2022 and spoke with Sheriff Leonbruno's office and was told that his secretary would give me a call back. Then I waited until the next day which was October 13, 2022 and did not receive a callback so I called again on the morning of October 14, 2022. That time I spoke with Michelle and advised that she'd have to check with Sheriff Leonbruno before she could schedule anything. When I did not receive an update by the afternoon of that day I called back again. Which at that time Michelle told me that she could not put me on the schedule and it was up to Sheriff Leonbruno if he wanted to accept the request for the meeting. Then I was called twice while I was at work on October 15, 2022 by Sgt. Infalvi who advised me he was reaching out because of the requests made to meet with Sheriff Leonbruno. Then at that time he advised me he was the community liaison and would be working with me to address my concerns. At which time instead of advising what was going to be done to make this right he advised me that is was a mistake or slip up by that deputy and the deputies in the 2020 incident. The Sgt also called me "sir" within the first few minutes of our conversation. Which clearly indicated he was missing the whole point of my concerns. He also advised me that I was not able to speak with anyone above him and that this is as high as my complaint was going to go. When I told him I wanted to file a complaint with the federal department of justice he laughed at me. Then proceeded to tell me I could do that, but they probably wouldn't do anything. I was told the department has a diversity and inclusion policy, but when I requested a policy specifically related to dealing with transgender individuals be put into place I was repeatedly advised of the existing policy. With the issue with Deputy Roberson and Sgt. Infalvi it was obvious that this policy was not sufficient. I was offered a time to file a complaint against these two individuals in writing, but my request to meet at a neutral location was refused. This clearly shows whatever policies the department has that address treating transgender people with respect are an abject failure. I asked Sgt. Infalvi over a half dozen times to make sure a policy was put in place addressing this, but my intelligence was repeatedly insulted by saying the department has a policy addressing this in their diversity and inclusion policy. The sheriff's response to my complaint is included in the two photos attached to this review. As you can see he was not even intelligent enough to know the difference between a noun and and adjective. You can't add "ed" to an adjective and anyone who has much intelligence would know that "transgendered" is not a word. He also outed me to his entire department which is clearly shown in his email response as well.

Officer Brown and Lt Crowley should be fired. I found their behavior to be unprofessional and…read moredismissive. Instead of listening to my concerns, they seemed impatient and unwilling to communicate clearly. It felt like they were more interested in asserting authority than actually helping resolve the situation. I believe officers should serve their communities with respect and empathy, and unfortunately, that was not the case here. I hope this feedback is taken seriously and leads to better training or accountability in the future.

Thank you for finding my son Anthony! He had been missing for a week! Special shout outs to…read morelieutenant Sevel, Patrolman Brown, and I'm sorry I'm forgetting the last name of a young officer that help find and bring him home! God Bless America

Like I always tell the police, just Cleve me alone. Hopefully they will in future…read more I have nothing against the Cleveland police department and they have never done anything bad to me. They have never touched me in my bad place or given me any hassle. The only time I've come into contact with them, they were perfectly friendly at the World Series game. It's just a shame Cleveland wasn't able to Win It.

These guys personify the definition of excellence and serve the city of Cleveland with distinction…read moreand honor. There are five districts, and all of them have their fair share of problems; however, the men and women of the Cleveland Division of Police respond to every call with the same level of professionalism and dedication that the public would expect. Back the Blue!

Actually the worst!!! Give out parking tickets for anything, once you pay, they will still tow your…read morecar!!! Then once you go up to complain they blame the record department. This has happened twice now to me and three times to my neighbor. I swear they hire idiots, makes sense why you don't need a college degree to be a cop.

The men and women of the Cleveland Heights Police Department are true professionals who are there…read morewhen you need them. Locked your keys in the car, they can get them out. Want to file a report, they are happy to get the facts. Most of all however, when the moment arises to call 9-1-1, they will be there to help when nobody else will and will not let you be a victim. Obey the speed limits and don't park your car on city streets within prohibited hours and that will resolve 90 percent of your gripes. Keep up the great work CHPD - you guys rock!

I suffer from Bi Polar disorder. Because of the aforementioned, I'm prone to chronic anxiety with…read moreensuing mania and panic attacks. I'm shrouded most often in irrational, impulsive behavior. Marked by extreme agitation, and libel speech it's most often misinterpreted as contempt for my fellow man. On separate occasions my distress has been met by understanding, and compassion by Parma officers responding to the concerns of the public. They are educated and follow protocol that protects and serves those with mental health issues such as my own. The PPD should be used as a model in which all other departments implement. Hats off to City Hall for their continued efforts to protect and care for its residents. Kudos to the Chief for doing an amazing job as the guiding hand responsible for such upstanding men and women. Sincerely ES

Just tired of the speeding it's gotten bad on all roads. See someone go down a side street at 80…read moremph and not a cop on site. We need something done, plus now I seen two hit and runs come on the roads are the wild west around here and then there 15 police vehicles there when something actually happens.

A cute old building that houses the police department. Gates…read moreMills is an old village, founded in 1826, and is quite picturesque. Right inside the entrance, to the left, are plaques that honored those who fought to serve our country. There are 3 Higgins on that wall. My grandpa and his brother in WWII, and their father in WWI. There are other nifty historical tidbits in this old building turned police station. I like it.

A couple of years ago we found a note on our front door. A…read morepatrolman noticed at 3 am our garage door was open and took the time to remind us to close our garage door for our own protection. We thought that, that was an exemplary example of public service. Thank You Stow PD

I really want to thank Stow Police Department for their attentiveness to my case. I had to report…read morea theft and it was very difficult for me because I was very emotionally invested and devastated by the items that had been taken. While the items had all been stashed/gone/sold/melted/who knows what destroyed, the police officers made me feel that this case was important (I'm sure they had bigger things going on) and gave a thorough look into the case that night. In speaking to them on the phone, they were helpful, answered all my questions, and were genuinely sympathetic to my distress. While I"m still distraught - I really appreciate the officers sentiments and commitment to their jobs -- I'm sure its a very thankless career.

I've booked LakeTran dial-a-ride appointments twice in the last few months for transportation home…read morefrom ophthalmology appointments at Newell Creek in Mentor due to driving restrictions post-surgery. For both trips, the drivers arrived on time. The ride with Delores on Feb. 18 was especially pleasant. Dealing with a lot of traffic and especially the Rte. 91 bridge construction issues, she kept me posted on her planned route to my home in the event of bridge delays or re-routing. I'd ride again with Darlene any time!

I have had to take the Laketran Dial-A-Ride services in the morning for the past month to go back…read moreand forth to work. Between supposed "maintenance" on the site and app and customer service reps, it's not worth the money. I requested for early morning (5-5:30am pickup window) to be at work by 6am. Half the time the bus shows up after the pickup window. The customer service at the dial a ride number is a real piece of work. One time (last week) the bus showed up at 5:45am and I was 10 minutes late to work, accuring a point. If I lose my job because they can't schedule rides, I'll sue

The recent encounter Officer Riley had with the 1st amendment auditor, Steven Kelly, was a perfect…read moreexample of how to deal with Internet Frauditors. Ofc. Riley was polite and professional, while Steven Kelly called her foul names. Great job Officer Riley.

had a theft stole a store equipment from the store and she came back we had her detained for more…read morethe 30 mins while she was being aggravated to employe. we even call 911 five time and still no response. I guess Akron don't care about protecting local business that pay taxes to city. sound like they rather shoot a minor on thanksgiving day (or everyday) instead protecting store from closing down due to theft problems. Sad sad world we live in. Make me feel they are unreliable bunch don't care or do their job.

We were lucky enough to speak to Sgt. Wilson this morning. He was thoughtful and thorough. Honestly…read moreseems to be more caring than most!

Every time I have been to this police station I always encounter the same lieutenant that has the…read moreworst catty, and rude attitude and he absolutely SUCKS at customer service. I don't understand why he's working there if he hates his JOB. I'm never able to get anything done there, get help let alone a report. Don't bother going there for help, any other city gets the job done no problem and with a SMILE.