Michelle went above and beyond to assist us! She even left her workstation to get a chair for my…read moreMom to sit due to us having a few transactions to complete. She was patient and accommodating. Michelle's attitude and professionalism were very much appreciated. Thank you Michelle! A million times over!

- Exceptional Service at the Orange County Tax Collector!…read more I had to renew my license today and, thanks to the amazing team at the Orange County Tax Collector, it was a smooth and stress-free experience. I didn't have an appointment, and technically walk-ins were closed for the day, but the help desk staff were incredible--they got me in right before closing, and my number was called almost instantly. I was sent to Altheia (at window 53 around 5 PM), who was patient, friendly, and genuinely kind. She even laughed at my awkward attempt at renewing my license and let me retake my picture when the first one didn't turn out well. I never felt rushed, even with closing time approaching, and the process was quick, easy, and efficient. Huge thanks also to the guy who helped me get a spot at the help desk in the first place. All around, this was a five-star experience--far from the DMV horror stories you hear. The OCTC made renewing my license simple, pleasant, and actually enjoyable. Definitely thankful for this team!

Very efficient operation at this location. Staff from front door to actual time at clerks window…read morewas easy, peezy. Extra friendly staff.

I cannot say enough about how well I was treated at the Driver License Office in Orange City. My…read moredrivers license expired and I was in need of a Florida ID Card. My daughter took me there to obtain the card and I was treated well by a Rep in Window #14. Please, if you can, find who she was and tell her how much I appreciated her kindness shown to me. I left there with my new ID card in hand. Thank you again all of You in the Bureau. You have a very tough job. JFK

After a nightmare experience yesterday at the Lee Vista office--where I was rushed out in under 4…read moreminutes by a rude clerk at Window 9--I came to the Sand Lake Office today and had the complete opposite experience. Stephanie Vasquez at Window 2 is a absolute star. She was patient, professional, and took the time to actually help me with my documents instead of staring at a timer. She turned a week of DMV stress into a 5-star win. If you need your license or ID handled with actual care, drive past Lee Vista and come here to see Stephanie at Window 2! She is the gold standard for customer service.

You have to set an appointment online to be able to do anything at this DMV. For whatever reason…read morethey send you a text to your phone and you have to verify it's you while booking the appointment. It was not working for me and I had to use my sisters phone. So keep that in mind. When you arrive you use a kiosk to sign in and wait for your number to be called. Theres a large tv that keeps track of the numbers that have been and are being called. The waiting area is huge and has a lot of seating. One thing I didn't like was theres no directions to the stations once your number is called. I had no idea I needed to go to the back past the sliding doors. I waited 10-15 before my number was called.

I LOVE THIS DMV! I am a new Florida resident and came in today to switch my license. The facility…read morewas BEYOND clean, and every single employee had a smile on their face and an amazing disposition from the second I walked in the door. Appointments are not required, you just grab a number and take a seat. There was not a long wait, and the process was very organized. When it was my turn, I was directed to Dorothy, the SWEETEST woman ever! She was very cheery, helpful, and knowledgeable, making me feel welcome and the process go smoothly. Maybe my standards for DMVs are skewed from my atrocious CT experiences all my life, but I genuinely recommend this one for all of your needs!

Fastest and friendliest DMV in the state! I was in and out in less than 15 minutes when I went to…read morerenew my license. We drove out of our way to come to this location for that exact reason. For being a government entity, they sure are efficient.

The lady I dealt with was just so wonderful and organized…read more Explained everything to me Made me getting my drivers licenses so easy Thank you for all your kindness

THE go-to place for all your DMV needs. I prefer going here over Leesburg because it is way less…read morecrowded, probably because it is relatively new and tucked back off of the main drag (441). I have also experienced better costumer service at this location, but you have to be sure to call beforehand or go on their website and make sure you bring everything you need with you. When I renewed my license I had to bring multiple vital stat records and my first born to prove I was who I said I was. People who didn't do their homework got turned away, not the least happy about it.

Ms Yolanda was very nice and see gave me some encouragement that I will not forget. She is a…read morewonderful employee for the DMV. Mr Walker

Mixed answers on different days of the week. My friend was given a post card with a letter and…read moreand a number, Our number was called, we went to the location, the lady told us ", no They didn't call your number, as she checked her computer screen, but we both clearly heard the number. We sat around for another hour, and then left. Next time, we will go to a different location. This place is excellent for contact over the phone, but in person contact is hit or miss.

Had to renew my driver's license. Easy to make appointment online. Purposely made an appointment…read moretoward the end of the work day, to avoid a long wait, and it worked. I can't remember the name of the clerk who handled my renewal, but she was great. Very patient, very friendly but professional. The same with Lakeisha who was in the front desk. All in all, the experience was perfect in every way.

The service is slow in Lee Vista & 417 branch (6050 Wooden Pine Dr.). You must make an appointment!…read moreThis office is very busy! MUST MAKE AN APPOINTMENT!

Pretty sure I am the only person who doesn't mind going to the tax collector office lol. As someone…read morewho has lived a lot of places, going to a traditional DMV sucks! For some reason, they have found the recipe for making sure the experience of getting a replacement license, renewing your registration, or updating your address, stress free! I love the fact that you can come in, someone will guide you through the process, you'll be helped, then you're out the door pretty soon! No complaints!

They say they're cut off for printing IDs when my appointment was at 4:30 I didn't have my passport…read moreon me by they time they attended me and told me I needed it it was 4:40pm I was back by 4:45pm and they refused to assist me saying the printers were shutoff mean while I can clearly still see them printing. Terrible staff and management.