My very first experience with a storage unit and it has not been a good one. Having drove to this…read morelocation TWICE during business hours, without a sign explaining why no one was in office, and also being hung up on by the representative when I asked her to call the store because no one was on site was the cherry on top. We had driven there 45 minutes before and did not want to waste a trip to get the unit we put on hold. After calling THREE TIMES, they were closed for "health and safety reasons," with no SIGN, NOTICE OR KNOWLEDGE BY THE PEOPLE ON THE LINE. Good luck with this place, unless their service is STELLAR when we actually see them, I don't see myself updating this review.

Haven't gotten off to the smoothest start with this facility but their staff have worked very hard…read moreto make things as easy as possible for me. Unit rental was easy, moving in was fairly quick and you won't find a better deal for your money especially considering the surveillance and climate controlled units.

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

I have been doing biz with Everett Storage for quite some time and they are the best!…read more ~ After many years of paying on time every month to Storage Depot in Lake Stevens, where I still had some stuff, I moved out recently. I discovered that some things had somehow gotten wet and that RATS had been in my stuff! Rat turds everywhere and in my boxes!!! To this they answered "Well you've been here a while". WHAT! I was so stunned by this answer that I didn't ask for a refund of the payment I had recently made. If they were like other storage facilities I have done business with, and who pro-rate, they owe me money. However with that attitude do you think they would refund it without me asking? Yeah, sure. NOT! I find out, after speaking with others, that they are far from the best around and I want to share that information. I suggest Everett Storage to you. Great people! They have 3 very clean and convenient facilities in Everett. On Rucker you can drive INSIDE on 2 levels! There is also a moving truck available. Go use one of these facilities....NOW! :)

Call from staff to help get things started and give information. The online process was…read moreunderstandable.

Nobody is ever in the office they have people waiting outside for hours extremely unprofessional…read moreabsolutely terrible it's like this every time I'm here it's like there lunch is 24/7

I've been storing my stuff in Clock Tower Storage for 6 years now. My storage space is inside and…read morehas been safe since I started. Customer service is always wonderful. My storage unit price has never changed since I moved in. I pay on autopay so my monthly payment is on time and always the same. I love the easy access off Hwy 9 in Lake Stevens. I love that I can stop by just about anytime I need. I have previously rented at other storage units in Everett and have been broken into multiple times.

This is the best storage place I've used so far. The people that work here are friendly.read more

Stephanie at FreeUp Storage in Lake Stevens is absolutely outstanding. She has always been…read moreincredibly helpful and knowledgeable whenever I've had questions or concerns. No matter the situation, she's stepped in at a moment's notice and made everything easy and stress-free. I truly never worry about my belongings being stored here. The facility feels secure, well-managed, and professional. On top of that, the pricing is fair -- especially for the level of peace of mind you get, which is rare to find with storage facilities. If you're looking for a place you can trust, I highly recommend FreeUp Storage -- and Stephanie is a big reason why.

We have been attempting to pay storage there for 2 small units since "FreeUp," took over recently…read more I have had NOTHING but problems from them, and they don't seem to know how to utilize their accounting system. Two months in a row, I sent them our rent amounts due, (via our bank's bill pay system.) Both times (last month, and this month,) they have taken our money, payment processed, I got receipts for both payments, but they still claim our rent is not paid! We are moving out asap! PLEASE, PLEASE think TWICE before renting from them!! If there was a "minus" score to give them, I would give hem a -10.

We had a great experience with Royal Storage. The place is kept immaculate, there is someone…read moreavailable 7 days a week and the gate entry is a snap with the app they supply when you sign up. Very competitive pricing. We stored our motor home with no worries. Highly recommend

I have given Royal Storage a 5 star. They have the best customer service ever. not only did they…read morehave a very clean facility. They offer cold water or coffee and sale supplies for packing and for parking your RV. One stop shop. Thank You for our great experience.

Our family stored at Peoples Storage in Everett for close to 10 years. We love the facility for…read moreit's ease of access, low prices and the management. The staff has always been friendly and always helpful. The the unit was secure, low priced and the facility clean. All the years we stored there, and we had two units, there were never any issues. They even offered us cold bottled water when we were sorting our stuff on a hot summer day. We loved that the staff were responsive and security minded. It makes a big difference compared to a few places we tried before. We will tell our friends and when we need storage again, we will return. Thank you for a pleasant experience.

do not go here!! the management is extremely shady as well as very nosy…read more they will walk by your unit a minimum of twice while your moving your belongings, as well as try to get extra money out of you, KEEP YOUR RECEIPTS! they may conveniently not show payments made till proven, then its still a hastle.. BE WARNED!!